Mental Health Social Worker
Resume:
Education
Arizona State University: MSW ****-****. Graduated with a 4.2 GPA
Washington State University: B.A. Business, Marketing Option
License in California LCSW #69269
Professional Experience
Suicide Prevention Coordinator/Veterans Administration Augusta/Dec 4th, 2023-Present( Charlie Norwood VA, Augusta, GA.) Responsible for tracking and reporting suicide calls to the veterans line as well as following up with the veterans to coordinate services. Responsible for maintaining a facility "high-risk" list, which identifies patients who have been deemed at-risk for suicide, per consultation with clinicians, and assures timely care and follow-up for patients. Our department controls the Category I Patient Record Flag as it relates to suicide and limits its use to patients who meet the criteria of being placed on the facility's high-risk list. Maintain a list of patients who have a Category I Patient Record Flag for suicide and review the list at least every 90 days. Participate in aggregate suicide Root Cause Analyses (RCA's) and individual RCA's concerning patients who have attempted or committed suicide. Involved in the Environment of Care (EOC) Safety Survey. Assist the EOC Safety Survey team in determining actions that should be taken to improve mental health in an inpatient environment. Responsible for updating and revising, as necessary, local policies related to suicide prevention training, documentation, and suicide risk assessments. This shall be in coordination with ACOS MHSL. Responsible for outreach to the community and training for the community and internal employees./40 hrs per week
Independent Therapist/Owner of Teletherapy Business located in Tehachapi, CA, August 2019-Present. Worked independently to offer counseling to individuals of all ages, families, and couples via telehealth. Provided assessments at intake, diagnosis, treatment plans, treatment, and discharge plans. Supervision for Associate Social Workers and Associate MFTs. Responsible for all marketing, public relations, screening clients, paperwork, and delegation of projects. Identified operational problems and managed workload, quality performance, and marketing to maintain a consistent caseload. Used data to increase productivity for both self and supervisees. Developed relationships with outside agencies in an effort to offer additional resources and increase client numbers./40 hrs per week
Cornerstone Center for Substance Abuse Treatment/Senior Psychiatric Social Worker/Supervising Counselor (Tehachapi California, August 2019-2020) Part of a start-up in Tehachapi under my license requiring clinical supervision, consultation to all employees, training to all staff, negotiations with outside agencies, and quality improvement plan. Reviewed all output as well as board certification of the agency. Utilized data to increase the effectiveness of workload in conjunction with staff. Responsible for quality improvement. Delegated projects and authority as needed. Facilitated two weekly groups focusing on trauma, complex trauma, and co-occurring disorders and how they relate to substance abuse. Managed diagnosis and treatment plans and the development of treatment and discharge planning./10-20 hrs per week
California Department of Corrections/Clinical Social Worker (Tehachapi, CA and California City, CA, December 2013 to 2021)/40 hours per week
New Program Development, OHU Clinician, Supervisor for Unlicensed ASW, and Lead for Group Clinicians /December 2015-2021: Independently responsible for developing new and innovative programs for the Mental Health Department. Innovated new programs that received regional and national attention. Responsible for all data and evaluation of programs. Adjusted programs based on data feedback. Negotiated with other departments and outside agencies to increase the effectiveness of programs. I trained the entire prison on suicide prevention, and all potential suicidal patients were referred to my department to make the final decision on patient outcomes. Taught all of Mental Health on MILO, Use of Violence, Cerner, and Telehealth. Responsible for assigning priority to all referrals. Part of planning teams and reviewing sentinel events at the institution. Mental Health representative at all executive meetings./40 hours per week
Clinical Social Worker/December 2014- December 2015-Independently opened and managed the new Mental Health program at California City Correctional Institution. To reduce false suicide reports. Facilitated up to 9 groups per week while managing all crisis intervention situations. The outcome of programs reduced false suicide reports by nearly 80%. Responsible for all crisis evaluations and determining the need for a higher level of care. Diagnosis, treatment planning, and therapy are provided for clients. Trained new staff before returning to my original prison after two years of starting up this prison. Able to offer consultations to other departments and assist with quality improvement. Offered supervision to new psychologist. Delegated responsibilities when possible. Represented mental health at all executive meetings. Interacted with outside agencies to develop programs more effectively. Monitored programs based on algorithms and adjusted them accordingly./40+ hours per week. .*Received employee of the quarter, voted by co-workers.
Clinical Social Worker/December 2013-December 2014. Managed caseload of 80-124 patients on level I and II prisons. Assisted in developing a Tele-Psych program and created a Mental Health lending library. Intake assessments, diagnosis, treatment planning, and discharge plans. Part of an interdisciplinary team/40 hours per week
United States Air Force/Family Advocacy Outreach Manager (Edwards, CA, July 2012 to December 2012): Responsible for education regarding services offered through family advocacy and facilitated classes related to preventing maltreatment of children and partners. This position required the marketing of services as well as the development of a base-wide marketing plan. Development of courses focused on securing a safe family environment. Part of an interdisciplinary team./40 hours per week. * Received employee of the quarter, voted on by a management board.
Community Bridges/Aspire, Outpatient Substance Abuse Counselor (Mesa, AZ, May 2010 to May 2012): Provided outpatient treatment, including individual, couples, and group counseling, case management, and referrals to postpartum women who completed a year of residential treatment. Utilized the Relational Model of therapy and Motivational Interviewing, as well as various other treatment models, to develop a relationship of trust and compassion. Completed initial assessments, annual reviews, 45-day reviews, discharge summaries, and reports to other professionals promptly and professionally. Intake assessments, diagnosis, treatment planning, treatment, and discharge plan./40 hours per week
Black Family and Child Services, Substance Abuse Counselor (Phoenix, AZ, January 2010 to May 2010) Worked as an independent contractor to provide individual and family substance abuse counseling to clients. Provided: initial assessments, development of service plans, assistance with community resources, and collaboration with parole officers. Intake assessments, diagnosis, treatment plans, treatment and discharge plans./ 40-60 hours per week
Phoenix Fire Department, Crisis Intervention Specialist (Phoenix, AZ, August 2008 to May 2010): Provided immediate crisis intervention, victim assistance, emotional support, resources, and customer referrals, while on-scene. Typical calls included: death in the home, traffic accidents, drowning, infant death, sexual assault, fire, domestic violence, substance abuse, mental health crisis, violent crimes, and hostage situations. They required 100 hours of training before working in the field, including extensive training on community resources, intervention models, diversity training, and understanding related agency protocols. This position started as an internship, but I was offered a paid position/24-40 hours per week upon completion.
A New Leaf, Social Work Intern (Mesa, AZ, Summer, 2008): Worked with adolescent sex offenders in a residential treatment center. Part of an interdisciplinary team, meeting daily to plan and report on the status of clients. Acted as a group facilitator, developing a unique Strength-Based counseling program designed to find sources of personal inspiration with the goal of furthering the client’s insight and growth. Researched and then developed an agency brochure regarding changes in national laws concerning juvenile sex offenders./40 hours per week
RTA Hospice, Social Work Intern (Flagstaff, AZ, Fall 2007): Part of an interdisciplinary Hospice team in Flagstaff, Arizona, designed to reach rural populations, including The Navajo Nation and The Hopi Tribe. Updated team members on the status of clients, including mental state, personal and family concerns, medical complaints, and arrangement planning. Utilized Reminiscent, Strengths-Based, and Cognitive therapy of clients, family members, and bereavement groups. Managed a caseload, including necessary paperwork and communication with outside agencies, family members, and team members./16 hours per week
Department of Justice, 40 Developmental Assets Trainer (Flagstaff, AZ, Spring, 2007): Volunteered for AmeriCorps within the Department of Justice in Flagstaff. This program was developed to educate and work with youth and families within the community to identify and develop: positive relationships, opportunities, values, and skills, which young people need to grow up caring and responsible—conducted workshops for adolescents, emphasizing the discovery of internal strengths, and ways to foster additional “assets. “Provided education to groups of adults on increasing community youth protective factors to reduce the probability of high-risk behaviors. Worked to improve media attention for ongoing community projects-16 hours per week
U.S. West Cellular, Promoted from Product Specialist to Product Manager (Bellevue, WA, 1989-1992 ): Managed 40 Markets comparing pricing plans for cellular phone plans finding ways to increase prices and maintaining a competitive edge to increase revenues in specific markets as needed—a developed spreadsheet with estimates of changes based on differing areas of market changes. Once decided upon, presented to a pricing committee and then implemented and trained customer service on the changes in the market and how to respond to customer concerns. Responsible for 200 million throughout the 40 markets./40 hours per week
Before 2007, I worked in various aspects of Business, including Marketing Consulting, Massage Therapy, Product Management, Market Research, and Sales.- all jobs 40 plus hours per week.
References
Dr. William Walsh (Chief of Mental Health at the prison and Supervisor)
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Danielle Ward-Gee (A Supervisee)
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Caitlin Sanders, LCSW (A Co-worker)
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Dr. Julia Mantonya (A Co-worker)
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Dian Grier, LCSW
532 Nassau Pass, North Augusta, SC 29860
Cell 661-***-****
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