Customer Service Quality Control
Resume:
Rachel Rohl
***-* ** **, ******** Hat, AB T*A *M*
ad5dzh@r.postjobfree.com
SKILLS & ABILITIES
Completed Administrative Office Professional Program 2017-2018
Consistently demonstrated excellent critical thinking, and communication skills.
Highly organized with strong management skills for meeting optimal service standards
Excels at admin duties, including data entry, sales tracking, managing client accounts, payroll and cash control. EMPLOYMENT HISTORY
Windmill Garden Center Medicine Hat, AB
Butterfly House Manager 2022
Duties included hosting school tours that educated children about butterflies and their habitat.
Successfully maintained all the vast variety of tropical plants and various animals. Walmart Medicine Hat, AB
Cashier 2019-2021
Scanned customers’ items and collected various types of payments. Red Hat Medicine Hat, AB
Warehouse Assembly Technician/Quality Control 2016-2017
Accurately packaged and boxed produce.
Completed quality control by inspecting product for imperfections and removed unwanted items. Sears Medicine Hat, AB
Customer Service Desk 2015-2016
Handled exchanges and completed clients’ transactions.
Successfully assisted customers over the phone and in person.
Completed daily cash sales summary reports and submitted it at the end of each shift. Shaw Direct Calgary, AB
Technical & Customer Service Rep 2009-2013
Assisted satellite customers and addressed their billing, account and technical concerns. The Pig and Pint Calgary, AB
Assistant Manager/Bartender/Waitress 2008-2012
Stocked beer, liquor, ice, emptied and balanced VLT machines.
Efficiently closed and opened the establishment, following all company and AGLC procedures Total Communications/Rogers Wireless Calgary, AB
Office Administrator/ 2005-2007
Corporate Sales Coordinator
Consistently met and exceeded all monthly and quarterly quotas and conducted extensive product training.
Completed cashouts, inventory control and maintained the service department. Rogers Wireless Call Centre Calgary, AB
Floor Support/Customer Service Representative 2001-2005
Assisted employees and customers over the phone with all their wireless services. Home Depot Calgary, AB
Installation Coordinator 2000-2004
Gave information to customers and scheduled custom orders of blinds and decor. EDUCATION
Medicine Hat College Medicine Hat, AB
Administrative Office Professional Program 2017-2018 Bowness Senior High School Calgary, AB
Obtained Alberta High School Diploma 1989
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