Senior Business Analyst / Scrum Master
Resume:
R A J M O H A N P A N C H A T C H A R A M
S E N I O R B U S I N E S S A N L A Y S T / S C R U M M A S T E R P R O F I L E
An accomplished leader cum Functional Consultant with over 18 + years of comprehensive experience in Waterfall, Scrum and Agile Cloud ERP implementation and testing of software solutions, upgrades, Migration projects, Integration projects, Delivery, support and pre-sales expertise with 8 + years of domain experience in Finance, Costing and Budgeting. Result-driven professional applying sound knowledge in business objectives with capabilities that transcend IT operation boundaries. Experienced in supporting Product team on AI/ML concepts, Digital Transformation, Enterprise Solutions Architecture, Business Process Improvements, System Development Life Cycle (SDLC), IT Service Management (ITSM), JIRA and Confluence tool, data management and emerging technology assessments in major clients. Hands-on experience in developing business and technical solutions using emerging technologies, ability to drive implementation and provide recommendations for process improvements, benchmarking new business services and deliver highly scalable business applications for efficiency, integrity and maintainability. Successful in working with executives, key stakeholders, diverse technical teams both in offshore and onsite, cross-functional groups, internal and external customer-facing role in a fast- paced multi-vendor environment and delivered business solutions iteratively in both cloud and on- premises datacenters using forward-looking technologies, configuration and change management. W O R K E X P E R I E N C E
RAMCO SYSTEMS Nov 2005 - Present
Current Role: PRINCIPAL CONSULTANT / SCRUM MASTER Jan 2021 - Present Selected US Projects - Implementation & Support
MJB Woods Business Unit: Wood Product Texas,USA Open Works Business Unit: FMS Phoenix,USA
Integra Connect Business Unit: Health Care Maryland,USA Solv Inc Business Unit: O&M San Diego,USA
Omega Healthcare Business Unit: Health care Florida,USA G&D Integrated Business Unit: Logistics solution Chicago,USA Security Resources Business Unit: Security Guards New Jersey,USA C O N T A C T S
ad5dye@r.postjobfree.com: E
New Market MD / USA:
A
• Responsible for handling the entire Software Development Life Cycle of Cloud ERP implementation with Scrum and Agile Principles and post live support of Projects.
• Conducted scoping study to understand exact business requirements and preparation of AS IS notes for Implementation Projects.
• Handled requirement study of Customer’s Enterprise modelling, General Ledger, Accounts Payable, Accounts Receivable, Management Accounting, Project Management, Fixed Assets and Integration modules.
• Review requirements, validate solutions, performed GAP analysis to ensure no gaps in requirement process, conduct CRP sessions and prepare Business Mapping Report (TO BE solution) including customization thereof.
• Preparation of Solution Definition Document (SDD) after understanding client requirement thus mentioning AS IS and TO BE process including gaps, work around and customization for both transactions and report writing
• Responsible for obtaining sign-off of Business Mapping report and Feature documents.
• Responsible to translate functional requirements of the client to technical specification including proto types and make forward presentation to offshore development team along with flowcharts, business rules and validation logic.
• Handled big team of Offshore and Onsite functional and technical consultants. Responsible for System and Integration testing thus enabling to evaluate the compliance of software to the actual requirements
• Responsible for Product Training to Customer user champions. A R E A S O F E X P E R T I S E
Requirement Gathering •
System study •
Business Mapping Report Analysis •
GAP Analysis •
Documentation and Wire Frames •
Co-ordination with Cross – Functional groups •
Scrum & Agile Implementation •
Co-ordinate development of Customization •
Good knowledge in Unit Testing, System Testing and User Acceptance Testing •
Project Implementation and Post rollout support •
Manage Onsite and Offshore team •
Preparing training document and manuals •
Data Migration •
Good knowledge in Work Flow Management •
Expertise in Integration with Third Party Software and other ERP solutions including API •
Change Management process and support •
Project Management •
Involved in ERP Product enhancements including AI / ML concepts, Digital transformation and Design Thinking • www.linkedin.com/in/rajmohanp
2024
Certified Scrum Master
Scrum Alliance
2010
Master of Business Administration
Alagappa University India
2006
Master of Financial Management
Pondicherry University India
E D U C A T I O N W O R K E X P E R I E N C E
Bachelor of Commerce
University of Madras India
Alaga
ppa University India
2004
Cost and Management Accountant
ICAI India
C ONTINUED
• Responsible for circulating Master data template (Master Data Collection Format) to the client, explain its significance with data samples, collect, validate and upload in test system for UAT.
• Responsible for User Acceptance testing including defect analysis and fixing.
• Responsible for Go-Live preparation and Implementation.
• Responsible for post go-live support per project charter time frame and getting go-live certificate.
• Monitored revenue and cost at each stage of project and ensured revenue recognition on a monthly / quarterly basis. Managed all projects within cost and ensured milestone deliverables on time. Follow up and collection.
• Generated additional revenue through new features / change request and onsite billing services.
• Handled Support Projects under AMC, issue allocation, handling customer queries and clarification through ticketing system.
• Responsible for Change Management process.
• Interact with management, business users champion and associates to facilitate smooth communication and ensure key problems are addressed with right solutions at right time Prior roles in Ramco Systems: Nov 2005 – Dec 2020
SENIOR FUNCTIONAL CONSULTANT / BUSINESS CONSULTANT / SENIOR BUSINESS ANALYST / BUSINESS ANALYST
Selected Indian & Middle East Projects - Implementation, Delivery & Support Speridian Technologies Business Unit: Services Kerala,India Dalmia Group Business Unit: Refractory Segment Odisha,,India Ascend Telecom Business Unit: Telecom Bangalore,India McDonald’s India Business Unit: Food Mumbai,India Emirates Driving College Business Unit: Driving Middle East The Ramco Cements Ltd Business Unit: Cement Chennai, India Ramco Industries Ltd Business Unit: Fiber Cement Chennai, India
• Handled 10 Implementation Projects independently and travelled across India for business study and implementation
• Handled 20 delivery & support projects in offshore
• Work with business owners, key stakeholders and diverse technical team to support the goals and requirements associated with the assigned project activities
• Development of business and technical requirements, ability to drive the Enterprise Architecture implementation and make recommendations for improvement and benchmarking new services, deliver highly scalable business solutions for efficiency, integrity and maintainability.
• Successful in working with cross-function teams, internal and customer facing role in a fast – paced multi – vendor environment
• Supported pre-sales team by delivering marketing presentation, onsite demos and performing software GAP analysis.
• Actively involved in ERP product enhancements with product team S K I L L S
Customer Management
Communication
Time Management
Adaptability
Problem-Solving
Interpersonal Skills
W O R K E X P E R I E N C E
• Ensured effectiveness on testing customized solution end to end and followed ticket tracking system.
• Adequate test case and business rules including flow chart, business scenarios are prepared for better understanding along with accounting impact at appropriate cases. Logic reviews taken as and when required
• Adherence to quality process and contribution towards process improvement like idea for automation, avoid recurring defects are always ensured to avoid mundane process during implementation
• Handled Data Migration Projects
• Comprehensive experience in Work Flow Management
• Good working knowledge in Integration with other ERP modules and Third-party software
• Co-ordinate with technical team for ticket resolution during implementation and support
• Possess excellent team building skills with abilities in mentoring and managing team and very successful in executing projects in a collaborative work environment.
• Well organized, adept at multi-tasking, problem solving, proficient at navigating and providing guidance to resolve critical and complex issues during my project tenure, always set priorities in accomplishing project objectives. Employment history : 1995 - 2005
S M Apparels Business Unit: Apparel Industry Oct 2003 – 2005 Everonn Systems Business Unit: Education Oct 2002 – 2003 Lakshminarayanan & co Business Unit: Audit Feb 2001 – Oct 2002 Unilever Business Unit: FMCG July 1999 – Aug 2000 Malar Electronics Business Unit: Electronics 1995 – 1999
• Handled pre shipment and post shipment costing of leading garment brands like Old Navy / Timberland / GAP and also involved in variance analysis
• Handled monthly stock valuation and asset management
• Responsible for preparation of unit’s consolidated P&L statement and budget
• Handled account of 35 schools and 4 medical colleges including cash flow operation
• Handled internal audit of school and medical college financials and physical inspection
• Handled MIS reports of Schools and Colleges and submission to Finance Head
• Handled audit of various client’s financial statements to ensure proper accounting of all the receipts and expenditure
• Handled accounting of manufacturing organization, assisted internal and statutory audit, data entry of vendor invoices, customer shipment invoice preparation and physical inspection carried out during quality audit
• Handled routine accounting entries, bank reconciliation, bank liaison, stock verification and quality program inspection.
PS: References are available on request
ad5dye@r.postjobfree.com: E
New Market MD / USA: A
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