Salesforce Developer Patient Service

Mathangi Gopalakrishnan

Email - ad5dx5@r.postjobfree.com Phone: 508-***-**** Work Authorization: Citizen

Summary:

5+ years of experience in Salesforce, functioning as both a Salesforce Developer and Administrator.

Developed Triggers, Apex Classes, and Visualforce pages to implement complex business logic and create custom interfaces.

Customized Salesforce by creating custom fields, objects, page layouts, Flows, and Validation rules tailored to business needs.

Proficient in integrating Salesforce with external systems, including database synchronization and other integrations.

Quick learner, adept at exploring new functionalities and adapting to fast-paced environments.

Experienced in Agile development methodologies, collaborating in Agile teams for efficient project delivery.

Experience working directly with external clients / end-users.

Technical Skills:

Salesforce Tools

Force.com Data loader, Workbench

Web

HTML, CSS, Javascript

Integration Tools

Dell Boomi

Salesforce Technology

Apex Classes, Triggers, SOQL, VisualForce Page, Reports, Dashboards, Custom Objects, Lightning.

Experience:

Allcare Plus Pharmacy (IQVIA) (Salesforce Developer/Admin) - February 2021 -Present

Working as a senior salesforce developer in a large Salesforce instance with over 1000 users and complex business processes.

Successfully Launched more than 3 Patient Service and provided SME support on issues/concerns.

Actively involved in End-to-End implementation of Contract Management Project (Sales Cloud), which includes core objects like Accounts, Opportunity, Contacts, and Contract, Contact Roles.

Designed, Developed, and deployed custom Objects, Page layouts, custom Tabs, Components, VF Pages, Apes Classes, and Triggers to suit the needs of the Application.

Interacted with Business user for gathering the requirement for salesforce implementation.

Worked on Multiple salesforce Org Change Request as a part of Enhancements.

Worked on Roles, Profiles, Permission sets, page layouts, custom Email Templates, Reports.

Designed Custom formula field, field dependencies, validation rule, workflow, Process builder for automated alerts, field update according to application requirement.

Extensively worked on S-docs for Document generation from Contact and Case

Worked on Message Media to turn on the Two-way SMS feature from All care Patient and Salesforce and Vice Versa.

Used Data loader for Insert, Update and bulk import and export of data from Salesforce.com Objects.

Involved In shield Encryption using Own Backup Secure tool and implemented MFA (Multifactor Authentication) in multiple Orgs.

Borrego Solar - MA (Salesforce Developer) November 2018 – December 2020

Involved in business analysis, component design, development, deployment, on-time delivery, Production support, maintenance, and enhancement of applications to Business Partners.

Integrated Salesforce with Third party applications like UltiPro, Procore using Boomi Integration Tool and holds Production Administration certification in Boomi.

Worked on various Salesforce.com standard Objects like Accounts, Contacts, Cases, Opportunity, Products, Reports.

Have experience working in sales cloud and Incorporated Enhanced features as per business Process.

Migrated Teams (Sales, O&M, Development) from Classic Salesforce Platform to Lightning Platform.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers to manage Events in Lightning Applications.

Designed and Implemented Custom Report using Visualforce page (jQuery Data table) and Apex class to display and keep track of individual projects for Development team.

Conducted Technical Design reviews and conducted Demos to customers (IT and business).

Experience in Integrating 3rd party Application with Salesforce like Box.

Scheduled Apex jobs using Batch class to automatically create folder in the box App related to the Project or Opportunity Object.

Analyzing the Technical solution, Implementation perspective and documented the Design in

Atlassian Confluence.

Designed and deployed Custom tabs, Custom Objects, Components, Visual Force Pages, validation rules, Triggers, Apex class for automating business logic.

Work Experience in Agile methodology, Scrum.

Environment: Salesforce.com Platform, Force.com, Force.com Eclipse IDE, Sales Cloud, Lightning

Experience, Lightning Components, Apex classes and Controllers, HTML, CPQ, SOQL, SOSL, Scrum, Custom objects, Custom fields, Boomi, Box, Confluence.

CLEAResult - MA (Project Assistant) May 2018 – November 2018

This position involves: tracking accounts, projects and customers across multiple systems and reviewing customer and project information for completeness and eligibility in the Program.

Education

Bachelor’s degree in Electronics & Communication - India May 2001 - August 2005

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