Project Coordinator Office Assistant

Michelle L. Grimes

Project Coordinator **+ years (REIT) Project Specialist I Construction Coordinator

https://www.linkedin.com/in/michelle-grimes-9a903118b/

678-***-**** ad5dw0@r.postjobfree.com

WORK EXPERIENCE

Interim Office Assistant, Kids Alive International

Alpharetta, GA, October 2023 - January 2024

●Efficiently manage inbound phone calls via 3CX system, promptly answering inquiries and screening calls to ensure relevance and appropriateness

●Utilize organizational skills to efficiently manage and prioritize data entry tasks, contributing to integrity and accuracy of customer records

●Demonstrate strong communication and interpersonal skills to effectively collaborate with team members and address their administrative needs

●Maintain ownership of calls, including follow-ups with internal/external team

●Identify customer needs, research issues, resolve complaints with customers and provide timely resolution

●Identify and escalate priority issues

Contract Project Specialist I, Crown Castle (Telecom REIT)

Alpharetta, GA, February 2022 - August 2023

●Generate a high volume of lease agreements using specialized software such as HotDocs and DocuSign Advance

●Conduct thorough reviews of lease agreements with meticulous attention to detail, ensuring high quality control and accuracy

●Discuss with CAD site plan redaction to accommodate lease agreement SOW, and antenna chart revisions to match work order

●Organize and lead weekly Signing Ceremonies to oversee the formal execution of lease agreements

●Assisted in training interns during their contracts, with a subsequent hire as a permanent team member

●Engage in intensive collaboration with senior team members to strategize and ensure timely completion of projects, adhering to established deadlines

Billing Specialist, TK Elevator

Atlanta, GA, December 2020 - February 2022

●Utilize advanced features of Oracle to streamline invoice creation processes and optimize efficiency

●Maintain and update Standard SOV (Schedule of Values) templates in accordance with AIA standards.

●Prepare and execute monthly recurring billing cycles, ensuring accuracy and timeliness in invoicing processes

●Analyze change order documentation to verify scope changes and pricing adjustments prior to invoicing

Project Coordinator, American Tower Corporation (Telecom, REIT)

Atlanta, GA, April 2008 - November 2019

●Collaborated closely with architects and CAD designers throughout the creation process of construction drawings

●Reviewed and redlined construction drawings to confirm alignment with jurisdictional ordinances, essential for zoning approval

●Reviewed as-built drawings and check the adequacy of accompanying backup documentation

●Verified that the structural analysis corresponded with the construction drawings

●Scheduled and participated in construction and utility site walks

●Regularly engaged in monthly virtual calls with the customer and team members to address project milestones and discuss any concerns.

●Created construction closeout notebooks

●Utilized Oracle to create high volume requisitions and purchase orders, validating accuracy by verifying taxonomy codes

●Verified vendor eligibility prior to purchase order submittal; monitored expiring vendor documents, and facilitated renewals to the vendor compliance team

Certifications/Awards

Georgia, Fulton County

Certificate of Appointment of Notary Public, June 2022 - June 2026

Crown Castle, Inc.

Pursue Excellence Award, July 2023

SKILLS

Tools: Adobe Acrobat Reader, DocuSign Advance, HotDocs, Microsoft Suite (Excel, Word, Teams), Oracle, Google Earth, Zoom

Soft Skills: excellent verbal and written communication skills, time management, project deadlines, planning, cooperative, attention to detail, critical thinking, task prioritization, multitasking, consistency, adaptability, follow-through, problem-solving, flexibility, customer service, initiative, dependability, self-motivation, conflict resolution, professionalism

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