Customer Service Store Manager
Resume:
Nokukhanya
Dube
Profile
To enhance my professional
skills, capabilities and
knowledge in an
organization which
recognizes the value of hard
work and trusts me with
responsibilities and
challenges. Moreover, to
work in an environment
which encourages me to
succeed and grow
professionally where I can
utilize my skills and
knowledge appropriately.
ADDRESS
309 Hollywood Heights
flat, Pretoria street,
Hillbrow, Johannesburg,
South Africa 2001.
PHONE
nokukhanyadube149@gma
il.com
https://www.linkedin.com
/in/nokukhany-dube-
326458214
Languages
English
Isindebele
EXPERIENCE
2023– Present
Cashier • Pick n Pay Supermarket • Johannesburg, South Africa Duties performed
-Managing transactions with cash register and ensuring pricing is accurate
-Collecting payments in cash or credit and providing change
-Keep reports of transactions
-Process returns and check to see if items are damaged
-Provide excellent customer service to ensure satisfaction
-Greet customers when entering or leaving establishment.
(Ms Hlengiwe Store Manager, +27-846******) Reference 2021-2023
Waitress- Rocomamas Kylami Main Johannesburg
Duties performed
-Adhere to timing standards for products and services
-Serve customers in an accommodating manner
-Present menu, answer questions and make menu recommendations.
(Meli, Assistant Manager, +27 83521362) Reference
2018
Consultant- Stanbic Bank, Zimbabwe
To provide support to bank customers and help them handle their deposits and payments. Performing both operational and clerical tasks: N/D
maintaining filing systems, collecting customer data, monitoring transactions, assessing customer credentials and adhering to bank procedures and policies.
(Believe Muchara Branch Manager, +263-*********) Reference EDUCATION
Bachelor of Commerce in Project Management & Economics 2021-2023
Regent Business School- Johannesburg Campus
Digital Marketing: Crafting a winning strategy
June 2023
MANCOSA-Online
TEFL Professional Institute- Teacher Record
Teaching English as Foreign Language Course (120 Hours) Distinction
Advanced Level: ZIMSEC- 2016
Subjects: Business Management & Economics
KEY SKILLS AND
CHARACTERISTICS
-Financial management
-Excellent oral and written communication skills.
-Highly organized
-Fluent in English & Spanish
-Skilled problem solver
-Team player with exceptional leadership abilities
-Excellent customer service
-Ability to identify and handle
Contact this candidate