Project Manager Coordinator
Resume:
Durham, NC *****
ad5drv@r.postjobfree.com
ISABEL MEGYESI
SKILL SUMMARY
Six years comprehensive experience leading projects and teams as Six Sigma practitioner. Certified Microsoft Project Online Admin, Change Management Practitioner, and Risk Management Coach. Skilled in Conflict Resolution and Negotiation, Process Improvement, Customer Relations, and Team Building. Proficient with Microsoft Office Suite, Bridge and Amplify LMS. RELEVANT EXPERIENCE
Ontic Aerospace OEM, NC
SEPTEMBER 2021 - AUGUST 2023
Project Manager
● Strengthened relations with primary customers by organizing communications and demonstrating improved results; compiled key information in a multi-department live tracker to present in daily meetings.
● Dramatically improved production rates of key products; utilized Kaizen events to streamline internal production process; successfully negotiated outsourcing contracts with two extra-national companies.
Project Coordinator
● Oversaw move of all product lines and streamlined work stations during site overhaul; identified stakeholders, purchased and tracked key equipment, hired and oversaw build and moving crews.
● Organized multi-national company wide conference from inception to completion; liaised with leadership to write conference agenda, estimated and managed budget, vetted locations, organized travel, created interactive web page for engagement during conference. Vivint Solar, UT
NOVEMBER 2017 - NOVEMBER 2020
Solar Incentive Program Coordinator
● Slashed training costs by implementing results-driven onboarding processes, halfing training times and improving overall work quality.
● Increased KPI integrity and overall team efficiency by creating detailed agent tracking systems: efficiency, work quality, and scope of knowledge. Improved employee retention via internal coaching, delegation, and individual development. Sales Support Project Manager
● Traveled out-of-country to successfully build, assess, and arbitrate an outsourced team of 20 agents: established work policy; organized communication between outsourced and corporate teams.
● Managed multiple training projects from conception to completion: analyzed cost benefit, identified and collaborated with all key stakeholders to ensure viability, created and implemented training, led pilot initiative, launched program. Sales Concierge Supervisor
● Doubled employee retention through utilizing extreme ownership approach: Oversaw disciplinary action, coaching, and personal development for up to 24 direct reports; interviewed, hired, trained, and delegated tasks to agents and Team Leads.
● Significantly improved process efficiency across the company: itemized all Orders of Operation and Procedures under the Sales Support Desk umbrella; identified and defined redundancies, training weak-spots, risk areas, and opportunities for automation. EDUCATION
Utah Valley University — Associate of Science
AUGUST 2011 - MARCH 2014; Orem, UT
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