Real Estate Payment Posting
Resume:
Shaunte' M. Howard, MBA, CPC l
Professional Summary
Experienced revenue management sales professional familiar with healthcare billing practices, insurance requirements and coding standards. Skilled in negotiating discount payment plans/arrangements and fully compliant with HIPAA regulations. Well versed in the full revenue cycle process, including accounts receivables, insurance verification and authorization, payment posting, billing, claim edits, and customer relations. Knowledgeable about applicable laws and regulations, especially those related to programs such as Medicare and Medicaid.
Work History
Oncology Financial Specialist
Northside Hospital, Atlanta, GA
April 2014 - Present
●Provide patients with in-depth knowledge of their insurance coverage for radiation treatment
●Offer detailed breakdown of patient responsibility for technical and professional components
●Assist with account resolution/follow-up and payment posting
●Manage three radiation clinics and provide financial counseling and support
●Financially clear radiation treatment patients for upcoming treatment
●Participate in team-building activities to enhance working relationships.
●Complete paperwork, recognize discrepancies, and promptly address them for resolution.
●Lead projects and analyze data to identify opportunities for improvement
Licensed Real Estate Agent
EXP Realty, Atlanta, GA
March 2021 - Present
●Analyze market trends, conditions, and activities to provide accurate advice to clients and develop competitive market proposals.
●Cultivate relationships with banks, appraisers, mortgage lenders, brokes, escrow personnel, and attorneys.
●Go above and beyond industry standards for customer satisfaction and follow-up efforts
●Cold calling, and appointment setting
●Complete CMA (competitive market analysis) for seller clients.
●Host Open Houses and Home Tours for buyer and seller clients
Senior Certified Patient Financial Counselor II
Vantage Oncology, Decatur, GA
September 2007 - February 2020
●Managed and provided financial counseling for three clinic locations
●Monthly collection rate for each clinic over $20K
●Facilitated communication between patients and various departments and staff.
●Followed document protocols to safeguard confidentiality of patient records.
●Offering simple, clear explanations to help clients and families understand hospital policies and procedures.
●Worked with customers to understand needs and provide excellent service.
●Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
●Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
●Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
MBA: Healthcare Management
American InterContinental University - Atlanta, GA (2019)
BBA: Health Care Management
American InterContinental University - Atlanta, GA (2007)
Affiliations
Association of Community Cancer Centers - ACCC
Girl Scouts of America -Volunteer
Meals on Wheels Atlanta - Volunteer
Atlanta Realtor Association - ARA
Georgia Real Estate Commission - GREC
Certifications
Certified Financial Counselor (CFC 2008); Certified Patient Account Representative (CPAR 2008)
Certified Professional Coder (CPC-A 2022)
Contact
Address
Peachtree Corners,GA, 30092
Phone
ad5dr2@r.postjobfree.com
Skills
Analyzing claims
Verifying insurance
Training and Development
Teamwork and Collaboration
Problem-Solving
Analytical and Critical Thinking
Planning and Coordination
Excellent Communication
Managing records
Debt collection procedures
Software
EClinicalWorks
Centricity/G4
Varian/Aria
Mosaiq
Cerner
KV Core
.
2021-09 - Current
2014-04 - 2021-09
2007-09 - 2020-02
2017-12 - 2019-07
2005-08 - 2007-05
2009-11
2009-11
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