Customer Service Marketing Executive

Mary Boatemah Appiah

Date of birth: **/**/**** Nationality: Ghanaian Phone number: +233-********* (Mobile) Email address: ad5di5@r.postjobfree.com Address: Trom Junction 4, EN-163-7890, 00233, Koforidua, Ghana (Home) WORK EXPERIENCE

14/08/2023 – CURRENT Koforidua, Ghana

MICROINSURANCE SALES AND MARKETING EXECUTIVE GLICO GENERAL INSURANCE COMPANY - MICROINSURANCE

1. Marketing and cross-selling of company’s policies and products. Have been able to market and sell a lot of company’s policies such as insurance plus savings policy (micro department); motor, homeowners, shop owners’ comprehensive insurances (general department) policies etc. 2. Creating and Opening of accounts for clients. Have been able to open about 40 accounts for clients as new businesses.

3. Collection of premiums. Have been able collect close to Gh 20,000.00 to deposit into clients’ micro accounts.

03/01/2023 – 30/06/2023 Koforidua, Ghana

PUPIL TEACHER / NANNY - VOLUNTEER LIFE ANGELS INTERNATIONAL SCHOOL 1. Prepared lesson notes for crèche, kindergarten and lower primary. Was able to teach them to learn and spell words, do simple mathematics, draw and have fun in class. 2. Preparation of breakfast, lunch and supper . Was able to provide them with healthy diets and constantly monitored them into eating them in order to prevent them from getting sick. 03/10/2022 – 07/11/2022 Koforidua, Ghana

CASH/ FIELD COLLECTOR - RELIEVER PRUDENTIAL BANK PBL 1. Collection of clients’ deposits and savings. Was able to deposit about GH¢1.5million 2. Collection of clients’ details for the opening of accounts and registration on all e-banking services provided by the bank. Was able to assist in the opening of bank accounts and e-banking services which helped in making us achieve our yearly targets. 01/11/2021 – 30/09/2022 Koforidua, Ghana

BUSINESS DEVELOPMENT ASSISTANT GLICO GENERAL INSURANCE COMPANY 1. Underwriting (Motor Policies). Underwrote almost 30 motor policies, both new businesses and renewing of old businesses.

2. Marketing and Selling of company’s policies. Was able to advertise the benefits of having an insurance cover and so was able to sell a lot of motor policies worth Gh 100,000.00 and a little bit of shop owners and homeowners insurance worth Gh 58,000.00. 3. Mobilization, payment, receipting and banking of all premium which can amount to almost ¢600,000. 4. Attending to and serving of walk-in clients’, agents and marketers and helped provide any assistance needed especially the requirements for new businesses, renewals and claims. 5. Making renewal calls and being able to achieve at least 60- 70 percent of company renewal targets. 6. Filing of clients documents and receipts into their respective files for easy identification. 7. Update of production table in order for easy categorization of all businesses. 1 / 3

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07/12/2020 – 08/12/2020 Koforidua, Ghana

VERIFICATION OFFICER- VOLUNTEER ELECTORAL COMMISSION OF GHANA - NEW JUABEN SOUTH MUNICIPAL

1. Processing of voters’ identification card for eligible voters. Successful processing of eligible voter’s identification cards within that electoral area.

2. Verification of voters. This led to the success of the 2020 election in my electoral area as all voters were meticulously verified before voting.

01/06/2020 – 31/07/2020 Accra, Ghana

DATA COLLECTION AND MANAGEMENT ASSISTANT - INTERN OYARIFA ZONAL COUNCIL Data collection. Was able collect enough information about waste management according to the number of people living in a house and thus, sensitizing and educating the residents of Oyarifa on how to dispose of their waste, both liquid and solid, in order to prevent the spread of diseases. 01/09/2015 – 30/09/2015 Koforidua, Ghana

SALES AGENT NESTLÉ GHANA LIMITED

Marketing and selling of company’s products. Participated in a promotional activity hosted by the company for a month which boosted the sales of all Nestlé products across all shops in Koforidua. 01/07/2015 – 31/07/2015 Koforidua, Ghana

LIST OFFICER - VOLUNTEER ELECTORAL COMMISSION OF GHANA- NEW JUABEN SOUTH MUNICIPAL

Updates of data collected on electorates in the previous years and data entry of new electorates. Ensured all details about the electorates were captured and updated (transferees, deceased etc) EDUCATION AND TRAINING

09/09/2017 – 31/07/2021 Tamale, Ghana

DEGREE University for Development Studies

Website www.uds.edu.gh

05/09/2012 – 06/2015 Nkawkaw, Ghana

DIPLOMA Nkawkaw Senior High School

Website www.nkawkawshs.com

10/09/2005 – 30/04/2010 Koforidua, Ghana

HIGH SCHOOL CERTIFICATE Trinity Presby Model

Website www.trinitypresbymodel.com

LANGUAGE SKILLS

Mother tongue(s): GHANAIAN LANGUAGE (TWI)

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading

Spoken Spoken

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user production interaction

ENGLISH C1 B2 B2 C1 B2

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DIGITAL SKILLS

Google Drive Organizational and planning skills Zoom Microsoft Powerpoint Facebook Good listener and communicator Social Media Gmail Microsoft Word Microsoft Teams Microsoft Office Microsoft Excel Microsoft Powerpoint

I am ready to learn and willing to be trained but I just need to be given a chance. I am hardworking, honest, loyal and a great person to work with. I am willing to work with anyone. 13TH November, 2023

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