Part-Time Customer Service / Waitress / Banquet Server

AlixxMorganCole

ad5di2@r.postjobfree.com

Long Beach, CA 90807 +1 (657) 356- 4345

I am a determined and hardworking 30year old, who is ready to prove myself to a new team! I like to think of myself as someone who is not only an ambitious go-getter, but as someone who is teachable and always ready to learn something new. I'm an honest, punctual, and reliable employee that has worked in customer service for many years. I have a ton of experience working in fast paced environments which have not only solidified the fact that I am comfortable when it comes to whatever type of working environment I'm thrown into, but I've also gained the confidence needed in order to excel in these types of situations. Although I am looking into both part-time/ full time positions, and would appreciate either one, it would be exciting if I found a company who was offering a position in which I would get the opportunity to grow within, and possibly get the chance to add some new skills to my already growing skill set! I look forward to an opportunity to get to show just how willing I am to work hard and am excited to see what my future holds.

(Authorized to work in the US for any employer)

Work Experience

Banquet Captain/Server

American Golf Corporation - Long Beach, CA

April 2023 to Present

• Welcoming guests upon their arrival and assisting them with their seating arrangements • Assisting managers and organizers with planning the layout and logistics of events. • Developing and providing staff with the necessary training, including customer service and serving etiquette.

• Managing the setup of events.

• Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff

• Tending to guests' requests, questions, and complaints.

• Ensuring that all applicable safety regulations are communicated and adhered to. Special Event Server

Royalty Staffing

November 2021 to Present

• Serves patrons with food and beverages in a positive and friendly manner

• Provides information to help food and beverage selections

• Presents ordered choices in a prompt and efficient manner.

• Maintains dining ambiance with an enthusiastic attitude FedEx Package Handler

FedEx Ground - Anaheim, CA

March 2022 to June 2022

• Sorts packages and sends them to be stacked on pallets

• Responsible for the loading as well as the unloading of the 18ft. trailers(top&bottom sections) • Adheres to all warehouse safety guidelines

• Makes sure all packages are properly packed and loaded Event Server / Banquet Server

Rollin Hero Staffing&Event Rentals,Orange County,CA Janurary 2021 to February 2023

• Assist with event preparation, set up and closing, including setting up and packing away tables, table cloths and place settings

• Maintain composure in a fast-paced environment

• Circulating the room with trays of appetizers and beverages

• Support other staff to ensure guest satisfaction

• You must posess excellent interpersonal, communication and customer service skills

• Courteous and attentive to guests

Grocery Clerk

Ralphs - Huntington Beach, CA

March 2020 to August 2020

• Maintain inventory record

• Stock supplies or merchandise

• Ensure the store is clean as well as collect all carts in parking lot

• Bag the customers groceries once they are properly rang up by the cashier Server / Cocktail Server/ Cashier/ Busser / Food Runner / Food Expo Harborside Restaurant and Grand Ballroom - Newport Beach, CA

May 2018 to July 2020

• Greet customers and assist with seating arrangements

• Take drink, food, and desert orders all at the appropriate time

• Check the kitchen more often then not to ensure that you are serving the guests meals as they finish

• Check-in on tables to ensure all refills are handled and all dirty glassware/silverware is picked up from table

• Properly cash out the guests with the form of payment they present to you Cocktail Server / Server / Cashier / Busser

Buffalo Wild Wings - Buena Park, CA

August 2015 to January 2018

• Greet customers and assist with seating arrangements

• Take drink, food, and desert orders all at the appropriate time

• Check the kitchen more often then not to ensure that you are serving the guests meals as they finish

• Check-in on tables to ensure all refills are handled and all dirty glassware/silverware is picked up from table

• Properly cash out the guests with the form of payment they present to you Education

Associate's degree in Sociology / Psychology

Cypress College- November 2016 to July 2026

Certified Medical Assistant in Medical Assisting

American Career College- October 2017 to November 2022 High school diploma

John F. Kennedy high school - August 2008 to July 2011 Certifications and Licenses

California Food Handlers (Expires in June 2025)

RBS Certificate (Expires in June 2025)

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