Customer Service Representative

MISTY STEINLE

Customer Service

EXPERIENCE

Feb 2000 CUSTOMER SERVICE REPRESENTATIVE/

Jan 2010 ASSISTANT MANAGER

Fitzpatrick Builders Cincinnati, Ohio

¢ Managed team schedules and resolved customer complaints t sure high

satisfaction levels

* Utilized strong communication skills to address inquirics and provide product

informatior

+ Analyzed customer feedback to implement process improvements and increase

ustomer loyalty

* Supported tcam with scheduling, mecting coordination, and expense report

* Managed office supplics, inventory, and ve cl reamli

operations.

* Contributed to project management by coordinating tasks and timelines for

successiul outcomes

May 2010 TABLE GAMES DEALER

2020 Belterra Casino and Resort Vevay, Indiana

+ Proficient in dealing a variety of table gam blackjack and poke

« » Skilled in maintaining a professional demeanor and providing cxccptional

sstomer service

Trained in accurately handling chips and currency transactions in a fast-pace

environment

+ Experienced in enforcing game rules and regulations while ensuring a positive

gaming expericnee

Jul 2000 ASSISTANT/ APPRENTICE CARPENTER

Wagner Construction Cincinnati, Ohio

* Learned how to use a varicty of hai safely and effectively

uction ad finishing work on

« Contributed to team efforts to mect project deadlines and quality standards

of building codes safcty regulations in the construction

EDUCATION

Sep 2020 GENERAL EDUCATION DIPLOMA

2021 Diamond Oaks Cincinnati, Ohio

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