Machine Operator Customer Service

Mariam Ramin

Anaheim, CA ****** • 1-909-***-**** • ad5dd9@r.postjobfree.com • WWW: Bold Profile

Professional Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Seasoned Machine Operator offering experience in high-volume assembly line production. Dedicated to rigorous inspection with commitment to follow-through and preventive maintenance. Knowledgeable in use of equipment, tools and CNC logic.

Skills

Good Communication

Problem-Solving

Assembly and production

Strong Work Ethic

Production Equipment Experience

Machinery Operations

Shipping and Labeling

Teamwork and Collaboration

Work Experience

Machine Operator, 09/2020 to 04/2024

Estee Lauder – Toronto, ON

Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.

Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.

Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.

Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Operated various types of machinery, contributing to the successful completion of diverse projects. Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.

Upheld high-quality standards while meeting tight deadlines during periods of increased demand. Wait Staff Member, 06/2016 to 10/2020

Le Parc – Markham, ON

Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.

Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers. Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Store Manager, 10/2017 to 09/2020

SUBWAY®Restaurants – Toronto, ON

Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Improved customer satisfaction through staff training in customer service and product knowledge. Maximized sales by creating innovative visual merchandising displays and store layouts. Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.

Managed inventory control, cash control, and store opening and closing procedures. Completed point of sale opening and closing procedures. Assisted with hiring, training and mentoring new staff members. Supervised guests at front counter, answering questions regarding products. Trained new employees on proper protocols and customer service standards. Customer Service Cashier, 03/2016 to 10/2017

Market Place – Toronto, ON

Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries. Streamlined the checkout process for faster service and improved customer experience. Maintained a clean and organized workspace, promoting a welcoming environment for customers. Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times. Education

No Degree: National Food Safety, 04/2018

NFSTP - Toronto, ON

Smart Serve, 11/2017

Smart Server - Toronto

Languages

English

Professional Working

Persian

Full Professional

Hindi

Limited Working

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