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Administrative Assistant Customer Service

Location:
Cabot, AR
Posted:
April 29, 2024

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Resume:

* **** **.

Ward, AR *****

870-***-****

ad5dby@r.postjobfree.com

SKILLS/ABILITIES

Proficient with Eclipse Chiropractic Billing Software, Banner 9 Software, Asana, Yardi, Maintenance IQ, Matterport 3D camera

Certified in Chiropractic Documentation

Skilled in Adobe Photoshop, Excel and Word

Professional Photographer

Administrative Assistant

Managerial experience

Experienced in Customer Service and Sales

EDUCATION

ASU Jonesboro 2019 associate degree

UCA Conway, AR 2004-2006

ASU Beebe, AR 2003-2004

Harding University, Searcy, AR 2002-2003

PROFESSIONAL EXPERIENCE

Arkansas Homes and Rentals LLC November 2023 - April 2024 Rover, Collections Manager, Maintenance dispatch/Manager

Run errands, pick up rent, deliver notices, walk vacant properties.

Go over tenant ledgers, create notices, set up payment plans, information for legal documents, evictions.

Dispatch the maintenance team, call tenants to set up appointments, assign work orders, troubleshoot problems before sending a tech.

Bowden Photography September 2015 – September 2018 and July 2020 – Oct 2023 School Photographer

Photograph Seniors

Photograph School Day and Classroom Groups

Photograph Sports, School Events, Prom, Graduations

Set up and break down equipment.

Arkansas State University November 2019 – July 2020

Administrative Assistant II for FNP/DNP nursing department

Point of contact for students

Answering phones and emails for Nursing College

Responsible for all Student and Faculty Files

Performed various tasks as needed (scanning, spreadsheets, copying, etc).

Helped update nursing handbook.

Worked in Banner 9

FMH Conveyers via Staffmark July 2019 – November 2019

Temporary Finance Clerk

Input Invoices and performed various data entry tasks

Used the Epicore platform for various functions related to invoicing and invoice tracking.

Used various customer websites to send invoices for payment.

Handled Accounts Payable and Accounts Receivable

Spirit Fitness October 2018 – June 2019

Administrative Assistant

Switchboard operator

Assigning workorders

Liaison between independent service providers and the in-house technician department

Collecting data and compiling spreadsheets

Figuring pay rates and closing out workorders for payment

Finding service providers to cover customers across the country.

Lynxwiler Chiropractic Center, P.A. February 2015- September 2015

Receptionist/Billing Clerk

Answer phone and schedule appointments.

Invoicing patients

Answer billing and insurance questions.

Complete patient data entry and organize office systems.

Solve patient problems and serve as a liaison for the Doctor.

Maintain a complete understanding of HIPPA Laws.

LifeTouch Church Directories and Portraits/LifeTouch School Division May 2010 - Sept 2011 and May 2013- December 2013

Team Leader, Church directory photographer, Sales Specialist, School photographer, school events and composites

Completed team leader training in Minneapolis, MN

Responsible for addressing scheduling issues and ordering supplies for territory.

Trained new hires in sales and photography.

Photographing, showing, and selling portraits.

Setting up and breaking down equipment

Davis School Photography October 2011 - April 2013

Statewide School Photographer

School Day Photographer

Photographed school events, group photos, sports, band, prom, etc.

Senior pictures

School Portrait Group Sept 2008 - April 2010

Statewide School Photographer

Took pictures of high school seniors and at school events

Photographed proms and school sports, individual photos, classroom groups and other events.

Set up and break down equipment for events.

Responsible for organizing photos and paperwork.

Lowe's July 2003 - August 2008

Manager of Electrical Department, Phone Operator, Head Cashier

Completed Department Manager training

Supervised employees

Ordered and maintained stock

Completed and filed all paperwork in a timely and accurate manner

Switchboard Operator

Filled in as cashier when necessary

Worked in paint, home decor, tools, and hardware

Liaison between customers and managers

Megan Reynolds Megan Reynolds



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