Customer Service Representative
Resume:
NADINE ELYSSA D. ESTRELLANES
PERSONAL DATA
Birth of date: July 21, 2002
Age: 21 years old
Civil Status: Single
Nationality: Filipino
Region: Christian
Language: English, Tagalog and Ilonggo
Height: 5'5"
Weight: 55 kilos
CONTACT
PHONE:
WEBSITE:
https://web.facebook.com/nadineelyssa.estrellanesi
EMAIL:
ad5d87@r.postjobfree.com
HOBBIES
Reading books (Fictional, Based on True Events, History)
Outdoor activities (Hiking, Camping, Swimming)
Sports (Chess, Volleyball, Badminton)
Puzzle (Wordsearch, Word Quiz)
EDUCATION
Luis B. Puentebella Elementary School S.Y. 2009-2015
Awards
-Perfect Attendance for School Year 2014 – 2015
Romanito Maravilla Sr. National High School S.Y. 2015-2019
-Wordsearch 2nd Runner Up
-United Nations Representative
-1st Grading 2nd Honor
-Math President
AMA Computer College Strand (Humanities and Social Sciences) S.Y 2019-2021
WORK EXPERIENCE
iQor
Customer Service Representative
June 6, 2022 – April 20, 2024
My responsibilities are to make sure that the concerns of the customers have been addressed and taken care of aside from those I’ am also updating customers account information making sure that there are aware of our ongoing promotions and perks that they can take advantage.
Concentrix
Customer Service Specialist
November 17, 2021– May 22, 2022
The main task is to ensure customer is connected to their internet, cable, and TV also we perform troubleshooting and send out technicians if needed. Aside from those we are also task to update customer with new services to make sure they are up to date with the recent offers.
SKILLS
Result Oriented, capabilities a group individual to achieve a common goal.
Self-motivated and with initiative
Ethical, adoptive and trustworthy.
Willingness to learn dependable and motivated.
Work-well and competently under stress.
Able to adjust in working conditions
Computer Literate
Call Centre experience
Written and verbal communication skills
Sales expertise
Contact this candidate