Quality Assurance Qa Analyst
Resume:
Padma Tummala
QA Analyst
ad5d38@r.postjobfree.com
PROFESSIONAL SUMMARY:
Have 15 years of experience in Software Analysis and Quality Assurance.
Experience in Test Maturity and Test Process Improvement Activities.
Expert in writing System Specification documents with excellent communication and Documentation skills.
Experienced in gathering business requirements and documenting as flow charts, Templates and tools.
Experience in handling Finance, Insurance, Telecom, Banking, E-commerce, Payment systems, financial and Healthcare projects.
Thorough knowledge of SDLC. Experience includes procuring, Analysis of Business Requirements and Compliance Validation.
Expert in testing WEB based and Client/Server applications, backend testing skills include White Box, Black Box, User Acceptance, Smoke, Sanity, Performance, Stress, Regression, Integration, End to end, Security, Automated Functional Testing (Selenium Framework), Cross browsers and Cross platform Testing.
Possess good analytical, dynamic troubleshooting skills and have proven ability to work efficiently in both independent and team environments.
Experience in Waterfall and Agile Projects, worked very closely with Product owners in Agile and attended different ceremonies like Sprint Planning meeting, Scrum, Backlog grooming, Sprint Review and Retrospective.
Proven ability in designing and creating automation frameworks using Java, Selenium WebDriver, Cypress, Rest Assured, Selenium Grid, JUnit, TestNG, Maven, ANT, Jenkins, tools.
Experience of Creating, Modifying and Maintaining new and existing Automation Framework Models (BDD/TDD/ATDD, Hybrid, Keyword and Data Driven Frameworks) and write scripts in Gherkin language using Cucumber Options
Knowledge in Continuous Integration and containerization principles and best practice to multiple product teams, introducing and onboarding them to Kubernetes, Docker, and Jenkins pipeline.
Experience in testing Web Services-SOA architecture, XML transactions, SOAP, HTTP, WSDL, and REST using various tools like SOAP UI/Ready API and selenium. Good analytical skills coupled with hands-on experience with Java 5/6, J2EE, JSF, JSP, Servlets. Expertise in HTML, CSS, HTTP, JavaScript, XML, AJAX, AngularJS, and jQuery.
Good understanding of Object-Oriented Programming Concepts, Design Principles, Design patterns, and Test-Driven Development.
Expertise in using various defect-reporting and defect-tracking tools like JIRA, TFS, and HP ALM. Experience in troubleshooting the production issues and do escalate them and try to resolve the issues.
TECHNICAL SKILLS:
Test Approaches: Waterfall, Agile/Scrum, SDLC, STLC, Bug Life Cycle.
Testing Tools: TFS, Selenium WebDriver, Appium, Cucumber, SoapUI, JUnit, and TestNG, ALM, Jira.
Test Build& Integration Tools: Maven, ANT, Jenkins
Frameworks: Cucumber BDD, Keyword Driven, Data Driven, Hybrid, Page Object Model (POM)
Programming Tools: Core JAVA, PL SQL, JavaScript, Json, SQL, Groovy, Unix Shell script.
Markup Languages: HTML, XML, XPath, CSS Selector
Databases: MySQL, Oracle, SQL Server, Sybase, Teradata.
Database Tools: SQL Server Management Studio, SQLite, SQL Developer.
Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Safari.
Operating Systems: Windows 7/8, Windows 10, Ubuntu, UNIX, LINUX
Defect Tracking Tools: HP Quality Centre, JIRA, ALM.
MS Office Tools: Outlook, Word, Excel, PowerPoint, MS Access, Microsoft Project
Software Design Tools: Eclipse, Firebug, Fire Path, WinSCP, putty, MS visual studio, UFT, Selenium WebDriver.
CERTIFICATIONS:
Certificate - Detailing Process and Business Requirements-2010
Certificate - Detailing Business Data Requirements-2010
Certificate - Essential Skills for the Business Analyst-2009
PROFESSIONAL EXPERIENCE:
First Citizens Bank, Raleigh, NC Feb 2020- Current
LBRT (Loan Booking and Review Transformation)
QA Analyst
The current state of Manual Loan Booking process at First Citizens Bank is paper driven with physical loan files passed between teams for booking, verification and review prior to imaging. This LBRT project is to leverage capabilities of Kofax and OnBase to capture data and merge with origination system data to allow auto-booking to ALS. Testing loans, validating ALS, CIS, Eprint documents, Kofax generated loan documents. Creating defects and track through its closure, using JIRA for testing activates.
Responsibilities:
Testing includes Functional, Integration, Database and fulfilment
Creating test loans for retailed products and booking loans.
System Integration testing to validate data reconciliation in Mainframes, Kofax, Onbase and ALS.
Identify test data in Test and Production environment for testing purpose
Track Loan processing for successful booking
Print the loans to validate the documents as per loan specifications
Run batch jobs to validate data reconciliation of source and target data
Validate calculations for Ledger balancing
Environment: People soft, DB2, MAX, MAXQ, LBS, ALS, CICS Mainframes, Jira, CMS, CIS, Kofax, OnBase.
N C R B (North Carolina Rate Bureau), Raleigh. NC Apr 2017 to Oct 2019
QA Engineer
North Carolina Rate Bureau (NCRB) is a non-profit, unincorporated rating bureau created by the General Assembly of North Carolina under the provisions of Article 36 of Chapter 58 of the General Statutes of North Carolina on September 1, 1977. NCRB provides services and programs for the insurance industry in North Carolina for automobile, property and workers compensation.
Responsibilities:
UAT, Functional testing, Log and track defects until resolved.
Identify test data in Test and Production environment for testing purpose
Run batch jobs and verify error logs
Collect and maintain policy data for all insured employers in North Carolina
Review rates, rules, policy forms, classifications and rating plans in an ever-changing environment
Help Desk ticket resolution and Customer support for technical issues
Daily Work Queue resolution, FTP file transfers and management
Evaluation of Fines and Waivers
Environment: .NET, Cherwell, Bugzilla, Sharepoint, CDX, Spectrum, Manage Policy, NCCI, SQL Server, Toad
Epizyme - Boston, MA July 2016 to Nov 2017 QA Analyst
As a member of the IT Quality & Compliance team, the Sr. IT Analyst helps to define, plan, and perform duties that support major system development activities, oversee formal change management, release management processes- Tracking Data flow, Storage, analysis and Report generation. Assist with production data issue analysis and solution. Validation of change/enhancement requests. In addition, this position is responsible for partnering with both internal and external partners to collaborate and deliver solutions to the business including continuity management, risk management and incident/problem management.
Responsibilities:
Approve system life cycle deliverables and activities to ensure that regulations, protocols, procedures, and methodologies are followed and that appropriate and complete documentation is captured and reported to support infrastructure qualification and system validation activities.
Data Consolidation efforts – Developing and supporting a consolidated data repository that can be used for internal and external use.
Act as liaison between change management and Data Team
Thorough knowledge of GxP and ERES (21 CFR Part 11 and Annex 11) regulations and guideline
Provide quality assurance oversight for system related issues (deviations, incidents, etc.)
Assist in the rollout of Quality Risk Management practices for IT.
Fidelity Investments, Raleigh, NC Feb 2015 to Jun 2016
QA Engineer
SIPD (Strategic Investment Products and Data) is a system that manages and supports tools and technology with multi-tiered integrated applications for Business Reps and Customers. Some of the tools include; PASVIEW (Portfolio Advisory Service) Planning and Guidance Center (PGC), IGE (Integration Guidance center).
Responsibilities:
Functional, Integration, Regression, Smoke Test, End to End testing of PASView software application
Experienced with UI and Integration with Client customer systems
Adapted Agile Methodology using IBM Rational Team Center and Jira as a repository to manage stories
Thorough knowledge of all phases of application/system scope definition and requirement analysis
Participate in kick off, iteration planning, document retrospective and effort estimation.
Created and executed automated test cases using Selenium Framework
Execute and test batch Process using VMWare virtual machines
Implement data management concepts and practices, analysis and verification of data reconciliation and integrity across multiple complex financial systems.
Provided training and walkthroughs of the application.
Conduct test case and document reviews with business and development teams
Verify APS end points and provide support for non-production APS services.
Use Oracle SQL Developer for validation and to create/manipulate test data.
Coordinate with other project teams for end-to-end validations for client facing web-based applications.
Environment: .NET, SQL server, SQL assistant, Jira, SharePoint, Quality Center, SOA test, Mainframes Rumba, Putty, MDM
Teradata, Raleigh, NC Aug 2014 to Dec 2014
QA Engineer
CIM (Customer Interaction Management) is an application with various components and processes for building marketing campaigns and communications that are designed for optimized customer contact. This process is accomplished by structuring a dialog in Teradata CIM through the construction of a communication plan after identifying marketing goals.
Responsibilities:
Install and configure properties for CIM
Install Teradata CIM and multiple databases on a Windows operating System
Identify and push the latest code from stack, from Bamboo
Used Sharepoint extensively for Project management, document repository and communication
Customize the application using MAU
Functional and Regression Testing of the User Interface
Backend testing by manipulating data in the tables
Log and track defects in Jira. Participate in daily stand-up meetings to update test status.
Environment:
CIM, SQL server, Teradata Database, Oracle Database, SQL assistant, Apache Tomcat, Bamboo, Jira, Jenkins, JMeter, SharePoint MAU (Metadata Administration Utility),
BCBS (Blue Cross Blue shield of North Carolina), Durham, NC April 2013 to June2014
QA Engineer
Fulfilment identifies necessary configuration changes to Templates, Plan codes, Benefit codes, Benefit packages and additional Group Enrolment Indicators and verifies that all the impacted areas of the printed data elements (ID Cards, Contracts, Member Guides, Welcome Kits, Renewal Kits, Rate Notices) and any information that is needed to be communicated with the Members, shall provide configuration details and ensures that there are no conflicting solutions.
Responsibilities:
Create test data by Member Registration in the Web Application.
Identify fulfilment data elements and trigger in PowerMHS
Identify test data from batch files and perform data analysis and data verification with XML files and compliance Masters.
Verify batch file error report using MOBIUS
Development of test case coverage for new functionality and existing (regression) coverage.
Develop test scenarios and conditions to test printed products,
Create and execute test scripts in Quality Center
Use Quality center to track Participate in planning sessions, status update meetings and requirement gathering sessions.
Access healthcare systems and record test cases and defects
(PowerMHS) - claims, benefits, sales and marketing information through the web portal platform to verify printed data.
As a part of integration, verified converted member identification numbers on the new platform FACETS.
Environment:
MDM, Mobius, Blue Quote, Java, .NET, Unix, Oracle, Teradata, Seibel, WebSphere, HP Quality Center 10.00, PowerMHS, PCM, I Series, FACETS
N C R F (North Carolina Reinsurance Facility), Raleigh. NC Aug 2011 to Dec 2013
BA/QA Analyst
The North Carolina Reinsurance Facility (NCRF) is a method of pooling insurance risks for drivers who cannot otherwise obtain coverage. The NCRF will accept any policy that meets the cession guidelines regardless of the level of risk. NCRF’s EDGE –Electronic Data Gathering Enterprise achieves operational efficiency by reducing manual processes for Businesses and Facility members moving to an electronic environment for data and information exchange via internet. The functionalities delivered by the system are classified into various modules like Cession, Premium Loss, Recoupment, Audit, Error List, Payments and Reports.
Responsibilities:
Manage EDGE Audit module in identifying the gaps in the functionality that are not in par with the Business Requirements
Review vendor documentation, business requirements documentation, test plans, technical design documentation, user stories (use cases) and validate requirements coverage. Analysed existing Business Requirement documents to include new functionality
Analyse, interpret and summarize electronic data for quality issues/concerns.
Verify and update Accounts module for data integrity
Coordinated meetings with the Audit group to assess solution in EDGE for proper conduction of Audit
Documented flow charts for ‘AS IS’ and ‘TO BE’ processes using Visio
Documented list of gaps, enhancements and issues that need to be addressed in the future releases of the application.
Manage and Update documents in SharePoint
Lead the testing team in developing scenarios, scripts and execution as necessary
Experience with creation and maintenance of Test Plan and Requirements Traceability Matrix
Environment: SQL 2005, MS SSRS (SQL Service Reporting Services) MS. Visual source safe, .net, C#, Selenium 2.4.0, TFS(Microsoft Team Foundation Server)
North Carolina Court System-Administrative Office of the Courts (AOC), Raleigh, NC Nov 2007 to June 2011
QA Analyst
The Technology Services Division (TSD) of the AOC developed NCAWARE, the North CArolina WArrant REpository, in response to the need for a comprehensive statewide repository of unserved criminal processes. NCAWARE is widely accessible to all North Carolina court officials and law enforcement officers (LEOs) and houses all orders, summons, warrants, release orders, appearance bonds and orders for arrest, as well as a great deal of demographic information
Responsibilities:
QA Analyst- Production Support
Performed all testing phases; functional through Production testing and Production support.
Review requirements, Test Plan, use cases, verify and maintain test script traceability using Sharepoint
Participate in Test Readiness Reviews and manage document repository in Sharepoint.
Prepare test data for executing test scripts
Performed role of Subject Matter Expert (SME) with regards to NCAWARE
Providing third tier support offering issue resolution, analysis, address user’s Business-related questions and document (raise tickets) for production defects and enhancements
Managed and lead the activities during onsite training to the users when counties rolled live on NCAWARE
Conversion of the legacy data using data conversion tool which involves conversion error analysis and correction of data in the interface application.
Verification of EMI (Electronic messaging interface), testing verifying inbound and outbound messages using MQ Visual Edit.
Liaise between Users (Clerks, Magistrates Law Enforcement Officers and SBI), Application Director and Developers to resolve business related issues and enhancements
Environment: Rational suit: Test Manager, Clear Quest, Requisite Pro, Functional Tester and Performance Tester, Selenium Web driver, REST, SOAP UI, XML, MQ Visual Edit, IBM Main Frame, Cobol, DB2, .NET, Java, J2EE, Struts framework, Spring, Windows XP.
Canadian Imperial Bank of Commerce (CIBC), Toronto March 2006 to July 2007
CEAS (Credit Exposure Application System of BASEL-II )
Senior Quality Assurance Analyst
Justice technology services, Toronto Feb 2006 to March 2006
E-Warrants Quality Assurance consultant
Toronto Dominion Bank, Toronto June 2004 to January 2006
CDMS (Credit Decision Management System) Sr. Quality Assurance Analyst
Education:
B.Sc (Biology and Chemistry) - Osmania University, Andhra Pradesh, India (1987)
M.A (Eng Lang.and Litt) - Sri Sathya Sai Institute of Higher Learning, Ananthapur, India(1989)
Post Graduate Diploma in Computer Applications- MCA, Andhra Pradesh, India (2000)
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