Food Server Payment Processing

Santa Clara, CA ***** 669-***-**** ad5d36@r.postjobfree.com

ALBERT FERNANDES

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

PROFESSIONAL

SUMMARY

SKILLS Transactions and Cash

Handling

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● Food presentation

● Food station setup

● Special Event Coordination

● Supply Restocking

● Food sales and promotion

Guest Relations

Management

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Exceptional customer

service

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● Team Player

● Food spoilage prevention

RESTAURANT FOOD SERVER 12/2022 to Current

Neiman Marcus Cafe, Palo Alto, CA

RESTAURANT FOOD SERVER 01/2021 to Current

Sakoon Restaurant, Mountain View, CA

RESTAURANT FOOD SERVER 01/2016 to 07/2021

Amber India Restaurent, San Jose, CA

WORK HISTORY

● Processed orders and sent to kitchen employees for preparation. Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.

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Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

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Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

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Adhered to strict cash handling policies, ensuring accurate transactions during payment processing at shift end.

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● Served food and beverages promptly with focused attention to customer needs.

● Processed orders and sent to kitchen employees for preparation. Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.

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Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

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Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

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HEAD WAITER 01/2000 to 07/2016

Carnival Cruise Lines, Miami, FL

Exceeded customer expectations through friendly demeanor and attentive service despite working high-volume shifts or large parties.

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● Worked with POS system to place orders, manage bills, and handle complimentary items. Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

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● Set positive tone for entire dining experience as first point of contact for incoming guests. Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

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Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.

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Ensured compliance with health department regulations through consistent monitoring of cleanliness standards throughout the dining area.

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Conducted regular performance evaluations for wait staff to continually improve service quality.

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VNS Bandekar College of Commerce, Goa, India

Bachelor's of Commerece, Cost Accounting, 06/1993

EDUCATION

English

Full Professional

Hindi

Native or Bilingual

LANGUAGES

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