PROFESSIONAL
SUMMARY
SKILLS Public Safety and
Security
Mathematics
Monitoring
Reading
Comprehension
Speaking
Coordination
English Language Complex Problem
Solving
Time Management Writing
Education and Training Computers and
Electronics
Customer and Personal
Service
Transportation
Sales and Marketing
Food Production
EXPERIENCE
ROSALIA MADRID
Friendly and enthusiastic person with 14 years of
specialization in managing.Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
General Manager, Jan 2016-Present
The Habit Burger Grill, Orange, CA
Oversee activities directly related to making products or providing services.
Direct and coordinate activities of businesses or
departments concerned with the production, pricing, sales, or distribution of products.
Manage staff, preparing work schedules and
assigning specific duties.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Determine goods and services to be sold, and set
prices and credit terms, based on forecasts of
customer demand.
Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
Perform sales floor work, such as greeting or
1118 South Douglas Street, Santa Ana, CA 92704
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Ph: 714-***-****
assisting customers, stocking shelves, or taking
inventory.
Manage the movement of goods into and out of
production facilities.
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions. Plan store layouts or design displays.
Count money and make bank deposits.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Schedule staff hours and assign duties.
Establish standards for personnel performance and
customer service.
Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
Order and purchase equipment and supplies.
Assistant manager, Jan 2014-Jul 2015
Miguel's Jr., Orange, CA
Use computers for various applications, such as
database management or word processing.
Perform payroll functions, such as maintaining
timekeeping information and processing and
submitting payroll.
Collect and deposit money into accounts, disburse
funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Operate office equipment, such as fax machines,
copiers, or phone systems and arrange for repairs
when equipment malfunctions.
Complete forms in accordance with company
procedures.
Maintain scheduling and event calendars.
Operate electronic mail systems and coordinate the flow of information, internally or with other
organizations.
Cashier,attendant, Aug 2012-Oct 2014
Chevron, Orange, CA
Collect cash payments from customers and make
change or charge purchases to customers' credit
cards and provide customers with receipts.
Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
Prepare daily reports of fuel, oil, and accessory
sales.
Order stock and price and shelve incoming goods.
Sell prepared food, groceries, or related items.
Clean parking areas, offices, restrooms, or
equipment and remove trash.
Sell and install accessories, such as batteries,
windshield wiper blades, fan belts, bulbs, or
headlamps.
Provide customers with information about local roads or highways.
Operate car washes.
Manager, Jan 2002-Apr 2012
Del Taco, Orange, CA
Oversee geothermal plant operations, maintenance,
and repairs to ensure compliance with applicable
standards or regulations.
Prepare environmental permit applications or
compliance reports.
Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable
manner.
Count money and make bank deposits.
Investigate and resolve complaints regarding food
quality, service, or accommodations.
Coordinate assignments of cooking personnel to
ensure economical use of food and timely
preparation.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Maintain food and equipment inventories, and keep
inventory records.
Schedule staff hours and assign duties.
Order and purchase equipment and supplies.
EDUCATION
Record the number, type, and cost of items sold to determine which items may be unpopular or less
profitable.
Driver,cook, Mar 2004-Apr 2006
Las Enriquez Lunch Truck, Santa Ana, CA
Collect money from customers, make change, and
record transactions on customer receipts.
Drive trucks to deliver such items as food, medical supplies, or newspapers.
Write customer orders and sales contracts according to company guidelines.
Inform regular customers of new products or
services and price changes.
Record sales or delivery information on daily sales or delivery record.
Call on prospective customers to explain company
services or to solicit new business.
Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
Listen to and resolve customers' complaints
regarding products or services.
Maintain trucks and food-dispensing equipment and
clean inside of machines that dispense food or
beverages.
Review lists of dealers, customers, or station drops and load trucks.
Sell food specialties, such as sandwiches and
beverages, to office workers and patrons of sports events.
High School Diploma, Jun 2005
Santa Ana High School, Santa Ana, CA