GODDESS-IRISWILSON
Self-motivated
ad5d0n@r.postjobfree.com
Baltimore,MD21216
Summary
"Hello,Iamanexperiencedcustomerserviceprofessionalwithover15yearsof experienceinthisfield.Ihavedevelopedstrongleadershipandsupervisoryskills overtheyears,whichhavehelpedmemotivateteamstoproducehigh-qualitywork eveninfast-pacedenvironments.Myfriendlydemeanor,excellentcommunication skills,andabilitytoadapttodiverseenvironmentsmakemeanassettoanyteam. Additionally,Ihaveexceptionalcomputerskillsandamauthorizedtoworkforany USemployer.IamopentorelocationforpursuingjobopportunitiesinWashington, DC,orVirginia."
SKILLS
● Providesa
professionalcompany
image
● Negotiation
● Leadership
● DataWarehouse
● WritingSkills
● TypingSkills
● Cashregister
● Databases
● MicrosoftOffice
● Database
● PeopleSoft
● MicrosoftOutlook
● LotusNotes
● ElectronicMail
● ABRASuite
● Microsoft
● Customerservice
● MicrosoftSharePoint
● LawEnforcement
● Cashhandling
● PeopleSoft
● QualityAssurance
● LossPrevention
● Agile
● Conflictmanagement
● Childcare
● Proofreading
● Surveillance
● ChangeManagement
● Management
● E-copyScan,andFax
● MicrosoftPowerpoint
● MicrosoftSQLServer
● Programmanagement
● Counterintelligence
● ProjectManagement
● Intelligenceexperience
● ConflictManagement
● Pricing
● Security
● SupervisingExperience
● EmployeeOrientation
● Telecommunication
● Analytics
● CCTV
● FoodHandling
● Businessanalysis
● Supervisingexperience
● SAP
● Training&development
EXPERIENCE
LeadSecurityOfficer
GODDESS-IRISWILSON
● USNIASecurity-Washington,DCOctober2016toPresentProtectedprivate andcommercialcompanyproperties,employees,andvisitorstoprevent unauthorizedbuildingentry,etc.…
● Iregularlypatrolledandmonitoredactivitiesonthecompany'spremisesto discouragecriminalsandensurethatallbuildingsandenvironmentswere safeandsecure.
● Ievictedtrespassersandviolatorsanddetainedperpetratorswhile followinglegalprotocolsbeforelawenforcementarrived.
● Controlledtheentranceanddepartureofvisitors,residents,andvehiclesin apartmentcomplexesaccordingtoprotocols
● Monitoredsurveillancecamerastowatchoutforanydisruptionsor unlawfulactivities
● Provideddetailedreportsondailyactivitiesandanyincidentsthatmay haveoccurredtomanagement
● OperatedX-raymachinesandmetaldetectors
● Usingprovidedcommunicationdevicessuchastwo-wayradiosclearlyand conciselytocommunicatewithotherofficersandmanagement
● Iarrestedsubjectsformisdemeanororfelonyoffenses. BreakfastHostess/TeamLeader
● HamptonInn-UpperMarlboro,MDJanuary2007toSeptember 2016Engagedgueststoofferassistanceandtocheckonthesatisfactionof thecustomer
● Recognizedrepeatguestsandanticipatedneedsbasedonbreakfast preferences
● Assistedwithsettingup,cleaning,andorganizingbreakfastserviceand pantryareas
● IensuredIadequatelystoredindesignatedcontainersandstorageareas andmetfoodhandlingstandards.
● Preparedandservedfoodandbeverageitemswhileinteractingwithguests inafriendlyandcourteousmannerconsistentwithbrand/hoteland sustainabilitystandards.
● Monitored,planned,anddelegateddutiestostaff
● Icheckedtheprogressionofstaff'sdailydutiestoensureallworkwasdone correctlyandefficientlyaccordingtohotelguidelines. EDUCATION
PennFosterHighSchool-Remote
925OakSt,Scranton,PA18515
February2019toMarch2021
AWARDs
GuardCard
BatonPermit
HandCuffs
OCSpray
DCArmedSecurity
UnarmedMD
UnarmedDC
UnarmedVA