Customer Service Data Entry
Resume:
Contact
Lockport, IL *****
edwardsnatavee@gmail.
com
Skills
• Data entry and database
management
Excellent
• Ability to think critically and
solve complex problems
Excellent
• Scheduling, organizing and
planning
Excellent
• Keen attention to detail
ensuring accurate
completion of multiple tasks
by strict deadlines
Excellent
• Excellent problem-solver
and able to offer solutions for
various issues
Excellent
Software
•Microsoft Word
Excellent
• Microsoft Excel
NE
Natavee
Edwards
Customer Service Professional
Knowledgeable and dedicated customer service professional with extensive experience in office-based industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Work History
Security Guard
American Security, Lockport, IL
Responded quickly to incidents and assessed
active situations for security concerns.
Responded quickly to emergency situations to
assess and deflect issues.
Answered alarms, investigated disturbances, and
contacted law enforcement personnel to
escalate crises.
Secured premises and personnel by patrolling
property and monitoring surveillance equipment.
Checked identification of persons entering and
exiting facility to eliminate unauthorized visitors. 2022-03 -
Current
Remote Administrative Assistant
Urban Collective, Birmingham, AL
Executed record filing system to improve
document organization and management.
Updated spreadsheets and databases to track,
analyze and report on performance and sales
data.
Created and maintained databases to track and
2021-03 -
2022-03
Excellent
• Microsoft Outlook
Excellent
• Microsoft Excel
Excellent
record customer data.
Assisted development and implementation of
new administrative procedures.
Supported company leaders by managing
budgets, scheduling appointments and
organizing itinerary.
Remote Administrative Assistant
Millennium Ministries, Birmingham, AL
Answered multi-line phone system to respond to
inquiries and transfer calls to correct departments and personnel.
Maintained files and records by implementing
effective filing systems that boosted efficiency
and organization.
Kept accounts in balance and ran daily reports to
verify totals.
Developed and updated spreadsheets and
databases to track, analyze, and report on
performance and sales data.
Managed department budgets and generated
financial reports for management review.
2019-03 -
2021-02
Education
High School Diploma
Lockport High School - Lockport, IL
2016-08 -
2020-05
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