Customer Service Nursing Assistant
Resume:
Nedra N Hookfin Resume *****
docs.google.com
Nedra N Hookfin
Houston, TX. 77038 504-***-**** ad5cy3@r.postjobfree.com
Profile
Seeking to obtain a challenging and responsible position in a company such as yours, where I can apply my knowledge and experience, while being offered an opportunity for professional growth and advancement.
Education
Health Care Training Institute EKG Tech.
September 2010 - October 2010
Received Certificate of Completion
Nursing Assistant Network Association
November 1994 - December 1994
License for Certified Nursing Assistant
Delgado Community College
August 1993 – November 1994
Nursing
Warren Easton Fundamental High School
August 1989 – June 1992
Diploma
Work Experience
The Rose
Motor Coach Operator 2/202312700 North Featherwood Drive
Houston, Texas 77034
Transport the Mobile Mammogram Technician, and the Mobile Coordinator to the site for the day set up and at the end of the day, transport them back to the office and return the coach back to the storage facility.
Sierra Stage Coaches / First Class Tours
Motor Coach Operator 04/2018 – 08/25/2021
12703 Eastex Freeway
Houston, Texas 77039
Transport clients during work hours back and forth from Park and Ride pick up location
Transport clients out of town and back to pick up location
Groome Transportation
CDL Bus Driver 10/2017 – 4/2018
1944 Tellepsen St
Houston, Texas 77023
Transport University Of Houston students and staff to and from college campuses.
Cyfair ISD
CDL Bus Driver 09/2015 – 10/2017
10300 Jones Rd.
Houston, Texas 77065 281-***-****
Driving School Bus
Making sure students get on and off at the correct bus stop
Transport students with special needs
Assists students getting on and off the bus
Securing wheel chairs, make sure they have their seat beats on.
Resource Staffing
Toll Collector / Customer Service Rep 09/2013 – 06/2015
363 N. Sam Houston Parkway, Suite 340
Houston, Texas 77060
Collect tolls from passengers to go on and off the toll road.
Highly enthusiastic customer service professional with many patron interface experience.
Personable and highly responsible collector with several years of customer service.
Solid team player with an upbeat and positive attitude.
Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success.
Answered phone calls and transferred them to other departments.
Created new accounts and updated old accounts.
Applied payments and set up payment plans.
Bethlehem Children Treatment Center Residential Counselor 06/2010 – 10/2018
4430 Bundy Rd.
New Orleans, La. 70127
Assisted clients with activities of daily living
Transported clients to and from school and Dr. appointments
Maintained client records
Performed variety of miscellaneous duties as requested
Cushman & Wakefield/Entergy
PBX Operator/Conference Scheduler/ ID Badge 08/2005 – 09/2013
639 Loyola Ave.
New Orleans, La. 70113
Answer multi-line telephone, transferring customers and venders to their right destination.
Greet and assist customers both in person and over the phone.
Making picture ID badges and access cards for employees and visitors.
Schedule conference rooms for meetings with VP’s and other company employees. Filing badge/fitness center applications in alphabetical order.
Contin U Care
Patient Care Giver 08/2011 – 03/2013
315 N.Broad St.
New Orleans, La. 70119
Assisted disabled clients with activities of daily living
Assisted clients with assistive devices into and out of bed, to lavatory, and up and down stairs
Maintained feeding tubes, prepared and administered nutritional supplement via feeding tube
Suctioned feeding tube as needed
Obtained vital signs when need
Emptied and measured drains as needed
Performed variety of miscellaneous duties as requested
Cheries Tender Care- Patient Care Patient Care Giver 06/2007 – 06/2008
5620 St. Claude Ave.
New Orleans, La. 70127
Assisted disabled clients with activities of daily living
Assisted clients with assistive devices into and out of bed, to lavatory, and up and down stairs
Maintained feeding tubes, prepared and administered nutritional supplement via feeding tube
Suctioned feeding tube as needed
Obtained vital signs when need
Emptied and measured drains as needed
Performed variety of miscellaneous duties as requested
Orleans Parish Criminal Sheriff’s Office- Sherif Commissioned Sheriff’s Deputy 08/2000 – 08/2005
2800 Gravier St.
New Orleans, La. 70119
Transported inmates to court, hospital, and other areas of the facility
Maintained security of all inmates
Make sure inmates perform proper personal and grooming care
Sorted and distributed mail to inmates
Maintained records on all inmates Bethlehem Children Treatment Center Residential Counselor 03/1997 – 08/2000
4430 Bundy Rd.
New Orleans, La. 70127
Assisted clients with activities of daily living
Transported clients to and from school and Dr. appointments
Maintained client records
Performed variety of miscellaneous duties as requested
Amedysis
Nursing Assistant 12/1994 – 08/1997
4600 16th St
Metairie, La. 70002
Do total care for patients in their homes.
References
Available upon request
Contact this candidate