Supply Chain Human Resources
Resume:
Edgar A. Badlissi
**** *.*. ** ***, Miami, Florida 33166
Tel: 305-***-****
ad5cxi@r.postjobfree.com
Qualifications:
Business degree professional with broad-base involvement in the Freight Transportation Industry, with over 30 years’ experience and strong qualifications in Operations, Organizational Management, Supply Chain Administration, Shipping and Logistics Solutions, Key Account Management, and Business Development. Effective leader, strategic planner, highly organized, analytical and results-driven executive, committed to engaging new avenues to empower teams to execute projects, deliver results and support revenue generating objectives. Self-confident, poised communicator who consistently establishes superior working relationships with clients, vendors and employees at all levels of an organization. Core Competencies:
• Third Party Logistics (3PL)
• Import/Export
• Global and Domestic Cargo Management
• Project Cargo Management
• Freight Trade Lane Managing
• Ocean/Air/Ground Freight Transport
• Procurement and Purchasing Planning
• Supply Chain Logistics
• Freight Forwarding Operations Management
• Warehousing and Distribution
Work Experience:
Director of Global Supply Chain and Logistics Operations - One World Shipping Network, Inc. Miami, Florida, 7/2021 to Present
Oversee the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively by managing its procedures. Collaborate with senior managers in the development of performance goals and long- term operational plans. Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. Set strategic goals for operational efficiency and increased productivity. Work with project managers in the development of financial and budgetary plans. Analyze current operational processes and performance, recommending solutions for improvement where necessary.
Key Accomplishments & Responsibilities:
• Communicate and explain new directives, policies, or procedures to staff and stakeholders; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Develop, implemented, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.
• Devise strategies to ensure the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs.
• Enforce company’s policies and standards, and safeguard that policies and regulations are being followed.
• Implement policies and procedures that will improve day-to-day operations.
• Manage relationships, agreements with external partners and vendors.
• Manage shipping and logistics, as well as, procurement processes and coordinate material and resources allocation.
• Oversee customer support processes and organize them to enhance customer satisfaction.
• Revise and/or formulate policies and promote their implementation. Page 2 of 4
• Supervise 15 employees cross-departmental, participates in the hiring and training of staff and conduct constructive performance evaluations. Work closely to lead the team with integrity to establish and maintain a trusting, inclusive, and productive environment.
Accountabilities and Performance Measures:
• Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identify opportunities for improvement.
• Evaluate, Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks and apply improvements.
• Lead coordination and integration of efforts among operations, technology, products, and customer service divisions to produce smoother workflow and more cost-effective business processes.
• Oversees purchasing, revise and negotiate contracts and certify that sales departments are reaching goals set by departmental and company leadership.
• Plans, direct, control, implement, evaluate, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.
• Review financial reports and adjust operational budgets to promote profitability. Director of Strategic Accounts - Masterpiece International, Ltd. Miami, Florida, 11/2018 to 12/2020
Key account management and new business expansion. Maintain and develop relationships with strategically important large customer base. Open new sales opportunities in the Ocean, Air, and Ground cargo service for the transportation of Project Cargo, Motor Vehicles, Industrial Machinery, Boats/Yachts, Personal Effects and other commodities. Negotiate rates with vendors, file tariffs, revise, generate and execute new contracts with carriers and agents. Proactively assess, clarify, and validate customer needs on an ongoing basis.
Key Accomplishments & Responsibilities:
• Represents the entire range of company products and services to assigned and new customers, while leading the customer account planning cycle and ensuring customers’ needs and expectations are met.
• Responsible for achieving sales quota and assigned strategic account objectives
• Increase GP by 50% (Q1).
Accountabilities and Performance Measures
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Achieved assigned sales quota in designated strategic accounts.
• Met assigned expectations for profitability.
• Achieved strategic customer objectives defined by company management.
• Responsible for achieving sales quota and assigned strategic account objectives. Director of Operations - Supply Chain & Logistics - One World Shipping Network, Inc. Miami, Florida, 6/2003 to 11/2016
Oversee the company's logistical and supply chain operations, sales performance and financials of the freight transportation business, implementing strategies and objectives, providing resources, and evaluating employee performance. Work closely with worldwide offices to identify and increase market growth opportunities. Responsible for handling all procurements, processes of general goods purchases from manufacturers and distributor within the U.S. and Internationally. Highlights:
• Increase revenues streams approximately from 300k to 500k annually, by identifying business opportunities and flaws and improving customer service related issues. Page 3 of 4
• Reduce operational expenses by 12% while increasing business 15% - 40% yearly.
• Achieve 115% of overall monthly operational quota.
• Consistently target and exceed quarterly sales quotas by 80%.
• Reduce unforeseen costs by 10%.
• Cut inventory costs by 25%, lowered shipping and managing costs by 15%.
• Achieve annual sales and profit goals for the assigned customer base. Key Accomplishments & Responsibilities:
• Evaluate contracts and negotiate rates/tariffs with major Ocean/Air/Ground freight carriers.
• Coordinate the implementation of trade lane master plan actions regarding procurements and cargo flow management on respective trade lane, including the development of trade lane capacity, revenues and gross profit.
• Define and secure the most cost effective rate structure for different modes of cargo transportation such as refrigerated cargo, roll on roll off, ground movement of loose cargo and full truck loads, intermodal and drayage/intermodal, containerized and consolidated ocean freight, breakbulk, project cargo, and lift on lift off service for oversize shipments,
• Provide Tender Management for large cargo projects in the case of proposed competitive rate-related questions.
• Support operations in identifying and driving logistics continuous business process initiatives and business opportunities to include distribution and transportation optimization, TMS implementation and sustain E2E solutions and B2B Sales..
• Managed the operations of 15 team members to meet and exceed objectives by setting goals and conduct meetings on a daily basis to set quotas, track performance, implement improvement strategies, and followup on recent rate proposals and customer accounts activity.
• Reviewed business practices, processes and developed alternative approaches for implementation of improvements.
• Prepare competitive reports, monitor employee sales reports and generate P&L statements.
• Build strong client relationships and provide value added services, resulting in a 25% company market share increase.
• Lead or participate in corrective actions as necessary to mitigate revenue or profit loss when business is at risk.
• Ensure that sales, visibility, quality of services and superior customer relationship are in line with the company guidelines.
• Responsible for establishing, maintaining and evaluating vendor/supplier relationships. General Manager of Logistics & Supply Chain Operations - Global Cargo Alliance Corporation Doral, Florida, 6/2002 to 6/2003
Responsible for directing the day-to-day total logistics and supply chain operations and functions of the sales and marketing team, customer service representatives, warehouse and distribution channels, finance, and import and export departments to include labor scheduling and supervision and the proper utilization of space, equipment and manpower. Develop short and long term sales goals and objectives, together with, direct operational expenses and discrepancies. Evaluated monthly P&L reports to measure goal achievements and determine areas needing cost reduction and improvement.
Highlights:
• Increased profits from 35% to 45%, from 200K to revenues exceeding 400k in one year.
• Completely reengineered all freight operations from inside out, by doing so, decreased 20% to 30% of general expenses.
• Reorganized warehousing and distribution channels to accommodate a smooth flow of orders from receiving to shipping freight of all kinds (FAK), generating a 25% increase in revenue while decreasing warehouse staff from 10 to 5 employees and reducing dead stock by 7%.
• Effectively managed and established partnership with overseas shipping agents and negotiated rates and Page 4 of 4
service contracts with major Steam Ship Lines (SSL) and Air and Ground carriers.
• Accountable for achieving prescribed company objectives in regard to cost, productivity, customer service and profit.
• Participated in companies marketing and sales efforts with respect to generating new business.
• Developed annual operating budgets and manage a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue and profit parameters. Key Accomplishments & Responsibilities:
• Responsible for the support of the Supply Chain Solutions operations and the implementation of the sales and marketing approach by identifying opportunities, evaluating transaction processes, negotiating rate proposals, product development and the engineering and commercialization of Air/Ocean Freight, and Logistics, in order to achieve the assigned financial targets and objectives set out in the Supply Chain Solution strategy.
• Support the strategic growth of global/regional logistics sales in alignment to support business development activities for both daily sales opportunities and RFQ’s to include: risk analysis, cost modelling and pricing, and proposal development for logistics solutions, together with, develop market knowledge and content to drive productivities.
• Ensure the execution and development of global procurement strategy within the Region and maintain the procurement planning process.
• Responsible for managing overall account relationships for existing and new regional and multinational customers.
• Reduced shipping errors by more than 30% through designing and launching new freight distribution processes.
• Responsible to monitor and manage staffing and workload allocation across teams. This includes talent requisition, recruiting, interviewing, demotion, promotion, and compensation.
• Aid in the training of new employees and supervise the work performance of a team of 8 sales executives.
• Accountable to achieve the budgeted operating profit for the business and deliver cost savings.
• Responsible to expand business, maintain and grow customer volume and revenue by cross selling additional products and services.
• Primary point of liaison with customer, overseas shipping agents and suppliers on all business related
• matters pertaining to overall business process & implementation, including new potential business,
• commercial issues, scope of agreement, business improvements, & ongoing performance
• Identified and establish business Key Performance Indicators and benchmarks, used to drive internal process improvements.
• Ensure excellent customer service, operational efficiencies and communications are maintained to achieve revenue and profit goals.
• Respond to complex and sensitive logistical issues and questions and create innovative and profitable solutions.
Education:
Master of Business Administration, Carlos Albizu University, Doral, Florida Organizational Management
Degree Conferred on 8/13/2012
Bachelor of Science, Carlos Albizu University, Doral, Florida Industrial and Organizational Psychology
Degree Conferred on 9/26/2003
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