*** **** ********* ****** *********, FL ***** 904-***-**** ad5csh@r.postjobfree.com
Stacy Guy
PROFESSIONAL PROFILE
Customer service oriented professional with 3+ years of medical billing, accounts payable, and accounts receivable experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality.
Academic Honors Recognition / Honor Roll.
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Effective problem-solver and decision-maker, able to assess situations and identify solutions.
Work well in team-based environments with emphasis on quality, performance, and accountability.
Lead by example and set high standards for performance.
American Heart Association – Heartsaver, First Aid, CPR, and AED Certified.
Communication Platforms – Zoom, Skype, Google Meet, and MS Teams.
Microsoft Office Applications – Word, Excel, and PowerPoint Type 60 WPM with 10-key data entry skills.
KEY QUALIFICATIONS
Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)
Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs
Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers
Electronic Health Records (EHR) Electronic Medical Records (EMR)
Managed Care (HMO PPO POS) Workers Compensation Insurance Verification Insurance Claim Processing
CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling
EDUCATION
Ultimate Medical Academy Diploma – Medical Billing and Coding, 2024
WORK EXPERIENCE
Stay at Home Parent – Macclenny, FL 10/2020 – Present
Homemaker
Ensure household duties are completed in a timely manner and manage household budget.
Coordinate medical care, meals, and social activities.
Remain deadline-oriented and reliable while adjusting priorities and managing time wisely.
Walmart – Jacksonville, FL 05/2020 – 10/2020
Overnight Stocker
Distributed and stocked merchandise throughout the store.
Ensured items were stocked in the correct location, displayed attractively, and rotated properly.
Followed established procedures and worked effectively as a team member.
Walmart – Milledgeville, GA 03/2019 – 10/2019
Asset Protection / Security
Checked customer receipts to prevent and minimize incidents of shoplifting.
Report accidents and spills, deter customers from effected area, create reports for assets over $700.
Monitored customers during self-checkout process and made sure all items were properly scanned.
Used good judgment to react appropriately in stressful situations and took best course of action.
Morgan County Humane Society – Madison, GA 11/2013 – 08/2014
Animal Caretaker
Cleaned and maintained animal enclosures, administered medications, and served meals according to dietary needs.
Provide socialization and play time for animals, bathed dogs, and reported medical and behavioral issues.
Transported animals, stocked supplies, maintained animal records and food intake forms, and matched adoptees to animals based on traits and social needs.
Worldwide Entertainment – Wichita, KS 05/2009 – 12/2018
Tournament Director / League Owner (02/2016 – 12/2018)
Trained new employees, promoted and monitored games, and place outbound sales calls.
Verified players had scheduled reservations, reported issues, addressed legal issues, and suspended and banned players.
Promoted positive public and employee relations by being available to meet needs.
Co-League Owner (05/2011 – 02/2016)
Trained new hires and oversaw casino games to ensure game operated smoothly.
Placed outbound calls, ran and promoted games, and communicated effectively to resolve issues.
Maintained a positive and professional gaming atmosphere for guests and coworkers.
Customer Service / Regional League Owner (05/2009 – 05/2011)
Trained employees and served as an Event Coordinator, Customer Service Representative, and Travel Agent.
Filed documents, arranged conference calls and handled accounts payable, accounts receivable, and travel arrangements.
Ensured game operates properly per state approved game rules, set up equipment and tables, and stocked poker chips.
Documented game scores and reported issues during games and events.
Held accountable, to a very high degree, for the accuracy and thoroughness of records and reports.
AnyDoc Software – Tampa, FL 05/2004 – 04/2005
Clerical Administrative Assistant / Secretary
Handled clinical and administrative duties, accounts payable, and accounts receivable.
Assisted HR Director with new employee onboarding, scheduled appointments, and conducted inventory control.
Sorted mail and delivered packages to appropriate personnel.
Used Kronos System and Spreadsheet.
PharMerica / TMESYS Inc – Tampa, FL 01/2001 – 05/2004
Pharmacy Bill Auditor / Medical Billing
Served as a Pharmacy Bill Auditor in the Workman’s Compensation department.
Trained new employees, placed outbound calls, and acted as a liaison on behalf of the company to ensure procedures are up to date for processing guidelines.
Processed baches of Explanation of Medical Benefits and scanned pharmacy bills in system.
Ensure strict adherence to security and confidentiality guidelines as outlined in HIPAA.