Project Manager Scrum Master

DONALD W. SMITH

Dix Hills, NY *****

Email: ad5csg@r.postjobfree.com

C: 917-***-****

LinkedIn Profile: linkedin.com/in/donaldwsmith

Project Manager/SCRUM Master

More than 20 years of experience as a Project Manager/Analyst, QA and managing business technology development and delivery within the IT industry. Highly knowledgeable in software development life cycle principles: Analysis, design, engineering, testing, implementation, and maintenance. Interfaces with client executives and technical teams at all levels in the design, development, and introduction of advanced technologies to meet multiple business-based customer requirements. While at Tashua Risk Advisors I designed and built the Risk Analysis Reports infrastructure and software, to create Risk Analysis reports using SQL Server, HTML and SSRS. Expertise in internet/web technologies, network administration, data Conversions, systems integration, and training/development.

Project Manager//SCRUM Master//Systems Design and Integration // Software Lifecycle Processes //Application Development //Agile SCRUM//Data Conversions to SQL Server

PROFESSIONAL EXPERIENCE

Saberin Systems Software Company 9/2023-pesent

Scrum Master/Project Manager (Contractor)

Developed project plans and test plans, overseeing 60+ projects from initiation to completion using Asana and Jira.

Track projects from initiation to completion with Jira and Asana

Use Jira to track individual tasks in projects and documents with confluence

Sort solution to impediments to keep project on track

Conducted Status meeting with stakeholder and project team

Managed Websites and Web Applications

Oversee 12 software developers ensuring timely delivery and adherence to quality standards and, ensuring timely delivery and adherence to quality standards.

Conducted stakeholder meetings, kick-off sessions, and requirement gathering sessions to align project objectives.

Managed websites, web applications, and resolved roadblocks to maintain project momentum.

Oversaw all Scrum Ceremonies(Sprint Planning, Sprint review, Scrum Stand-up, Sprint retro)

County of Suffolk Department of IT (Contractor) 6/2021 – 4/2023

Project Manager

●Responsible for over 30 projects tracking status, setting timelines and milestones, setting budget tracking expenses to keep on budget, communication with Vendors, I/T personnel, Senior Management and Stakeholders

●Telephony (Avaya) IVR/CallCenter/Contact Center.Ccas/Ucaas

●Managing Countywide telephone system conversion from Analog to Voice over I/P and distribution of phone and Ucaas platform implementation

●Managed the implantation of CCaaS for all call centers for Suffolk 311, Controller office and Dept of Social Services

Create project plans and test plans

Track projects from initiation to completion with Asana

●Sort solution to roadblocks to keep project on track

●Conducted Status meeting with stakeholder and project team

●Oversee 15 software developer

●Conducted kick off meetings and requirement gathering sessions

●Managed Websites, Web Applications, and bots

Donald William Consulting Services 1/2020 – 6/2021

Technical Project Manager – Scrum Master

●Create Project Plans, Test Plans ● Oversee Sprint Plan Sessions ● Oversee Daily SCRUM meetings.

●Oversee Sprint Reviews

●Oversee Software development using HTML, JavaScript, J-Query, SQL Server, NodeJS, APIs ● Manage reporting needs for clients using SQL Server.

●Meet with Clients to discuss their software development needs.

●Managing and Developing Software development for Clients ● Execute QA testing as per Test Plan

●Back-End Development using Python.

●Make recommendations for the purchase of network and telephone equipment.

●Manage Delivery and implement software as per client’s request.

●Design, Managed warehouse for each client’s report purposes.

●Migration from Avaya AVO to Microsoft teams

Tashua Risk Advisors 1/2009 - 12/2019 Technical Project Manager / SCRUM Master

●Project Manager for a Financial Risk Consulting firm specializing in Market and Operational Risk Management for Hedge funds, Fund of Funds and Financial Institutions. Managed multi-million-dollar proprietary financial risk applications with multiple development teams of more than 30 professionals.

●Responsible for over 25 projects tracking status, setting timelines and milestones, setting budget tracking expenses to keep on budget, communication with Vendors, I/T personnel, Senior Management and Stakeholders

●Created multi-tier risk reporting systems with drill-down capabilities working with Object Oriented development tools, Business Intelligence (BI) tools and C#, and MS-SQL Database environment. ● Managed Data conversions Oracle to SQL Server, Access to SQL Server ● Computer network, Evaluated network components and vendors.

●Design, Managed warehouse for each clients report application

●Design, Managed and maintained Equity and Credit Risk Analysis reporting systems.

●Developed project plans, test plans and test scripts.

●Migration from Avaya AVO to Microsoft teams ● Oversee Sprint Plan Sessions ● Oversee Daily SCRUM meetings.

●Oversee Sprint Reviews

●Oversee Retro-Sprints

●Created status reports for Senior Management.

●Developed User Stories and prioritized user stores. Developed Cyber Security Strategy

Oversee QA Testing and monitor defects.

●Managed the Creation of training product user manuals.

●Managed the Created lesson plans for various train sessions.

●Conducted training Sessions for clients on various applications the company created.

●Make recommendations for the purchase of network and telephone equipment.

●Managed Telecom conversion from Analogue to Voice over IP ● Telephony (Avaya) IVR/Call Center/Contact Center. Ccaas/Ucaas ● Familiar with the Traditional Waterfall method of SDLC.

SMARTADVOCATE, LLC (Litigation Software Specialist) 9/2004 - 11/2008

Technical Project Manager / Analyst

●Managed the Development application using ASP.Net, C#.net and Microsoft SQL Server 2007

●Create project plans and test plans

●Track projects from initiation to completion with Microsoft Project

●Sort solution to roadblocks to keep project on track

●Conducted Status meeting with stakeholder and project team

●Conducted kick off meetings and requirement gathering sessions ● Evaluates systems to identify and correct malfunctions and failures. ● Implemented rapid and short development cycles (Agile Programming) ● Communicate with C-Level staff and investors.

●Interface with clients to customize software package to meet their specific needs

●Managed Data conversions Oracle to SQL Server, Access to SQL Server

●Responsible for tracking status, setting timelines and milestones, setting budget tracking expenses to keep on budget, communication with Vendors, I/T personnel, Senior Management and Stakeholders

●Manage and develop application using ASP.Net, C#.net and Microsoft SQL Server 2007

●Manages testing activities and produces user acceptance test documentation to track project development

●Redesigned application for user ability and user friendliness to be sold commercially

●Design, Managed and maintained Computer network, Evaluated network components and vendors

●Make recommend the purchase of network and telephone equipment

●Makes recommendations for hiring of consultants for outsourcing of software development work

Basel Asset Management 2003 – 2004

Technical Project Manager / Analyst

●Oversees the IT Strategy, Software Development, and delivery of software projects, including analysis, design, documentation, and implementation.

●Responsible for over 12 projects tracking status, setting timelines and milestones, setting budget tracking expenses to keep on budget, communication with Vendors, I/T personnel, Senior Management and Stakeholders

●Developed corporate IT Technology Strategies and IT budgets

●Developed Strategic IT Planning for company growth and competitive advantages

●Managed and developed applications using Asp.net and C#.net with Microsoft SQL Server 2000 with

Fix and CMS protocols

Implemented rapid and short development cycles

Developed project plans and scope, including determining design specifications, staffing/resource requirements, technology assessments, and budgetary constraints. Provide consultations and needs assessments for existing and prospective clients

●Evaluated systems to identify and correct malfunctions and failures. Recommends design modifications to enhance system performance. Conducts strategic planning and forecasting.

●Managed testing activities and produces user acceptance test documentation to track project development

ACHIEVEMENTS

Planned and developed Financial, Analysis and back office software applications with cost savings of more than $250,000 per year.

DATA INDUSTRIES, INC. ($100M third parties IT consulting company) 1997-2002

Senior Programmer/Team Lead - (Client: JP Morgan Chase)

●Coordinated and directed the analysis, design, development, and implementation of software projects.

●Supervised and supported software developers and business analysts in completing project objectives.

●Evaluated and resolved hardware/software system defects.

●Reviewed and managed staff and resource allocation. Created application specifications, project plans, and UAT documentation.

●Managed, developed and maintained programs in Java, JavaScript, XML, and HTML, including mainframe integration applications.

●Managed and developed of Y2K software using Microsoft Visual Basic v6 and Visual FoxPro v 5 & v6 ● Evaluated systems and recommended design modifications for Y2K compliance.

●Developed and implemented a browser-based imaging application using OCX integrated to Oracle databases with JDBC-ODBC, HTML, JavaScript, and servlets.

●Programmed and installed reporting, security, and browser-based utilities using JDBC-ODBC, HTML, JavaScript, and servlets.

●Trained users in software systems and applications.

ACHIEVEMENTS

●Improved letter of credit system, improving workflow by 25%.

●Designed credit card fraud system, catching over $6,000,000 per year in fraudulent activities

●Implemented document image software archive/retrieval software increasing revenue by $1MM annually.

●Developed check retrieval software to increasing revenue for companies by $500K annually. ● Senior Programmer/Team Lead - (Client: NYC Department of Social Services) 1996-1997 ● Managed software design, development, and implementation for business systems projects.

●NYC Department of Social Services Human Resource Department

●Conducted studies pertaining to the development of new information systems to meet current and projected needs.

●Planned and prepared technical reports and documentation. Conducted system upgrades and conversions.

●Managed and developed of Y2K software using Microsoft Visual Basic v3 and Visual FoxPro v3

●Analyzed user requirements to improve existing system performance: Reviewed project proposals to determine time and budgetary limitations.

●Established work plans and staffing requirements for each project phase, including managing the recruiting and assignment of project personnel.

Directed the implementation and development of personnel budgeting software.

ACHIEVEMENTS

●Implemented budgeting software, which eliminated 20 workers and made reporting in real time.

Other Technical Skills

Azure, Agile SCRUM, waterfall, Konban, ITIL, Six Sigma, Java, J2EE, JSP, EJBs, Bootstrap,CSS, JQuery,

HTML, XML, JavaScript, AJAX, MS SQL, C#.NET, ASP.NET, Microsoft.NET,

Framework, XML, Jira, MS Project/Office MS Visio, Document imaging, UcaaS, CcaaS

Education and Certifications

M.S., Information Systems Engineering, Polytechnic University, New York

B.S., Business Administration; minor in Computer Application Systems, California State University, Fresno, CA

Stony Brook University Professional Development

Project Management with Agile Certificate, Project Management

Certified Scrum Master

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