Patient Access Rep

Marcella Rodriguez

**** *. **** ** *

Wichita, KS 67203

ad5cs7@r.postjobfree.com

Alternate Phone Number: 316-***-****

Seeking a position in an office environment, where there is a need for a variety of office tasks including computer knowledge, organizational abilities, business intelligence and database program use. Work Experience

Patient access rep

Ascension Via Christi W. 21rst

April 2022-April 2024

Check patients in/ out

Schedule returning appts

Answer multi phone lines

Patient access rep

Ascension Via Christi E 21rst S

Aug 2021-current

Check patients in collect copays

Schedule appts for patients

Send messages to nurses

Hospital Operator

Ascension Via Christi St. Francis

December 2020 -Aug 2021

Answer switchboard incoming call

Answer and launch emergency calls

Check doctors in/out on profiles

Dispatcher

King Of Freight

Wichita, KSU’s

April 2019-Sept 2020

Multi phone line experience, 10 key, computer knowledge, printer, fax

• Excellent people skills person to person and on the phone. Call Center Supervisor

Corporate Lodging Consultants

Wichita, KS

October 2007-February 2018

• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems

• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes

• Make recommendations to management concerning such issues as staffing decisions or procedural changes

• Interacting With Computers

• Coaching and Developing Others

• Resolving Conflicts and Negotiating with others

Contact this candidate