Business Transformation Consultant

Joshua Sam

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linkedin.com/in/joshua-sam-634b0739

Summary

I am a highly skilled and result-oriented professional with over 12 years of experience in consulting, specializing in the Consumer Goods and Retail industry. My expertise lies in business process design, modeling, mining, and simulation/digital twin. I have played a pivotal role in driving end-to-end business transformation initiatives, with a focus on business process optimization and standardization. I possess a deep understanding of both functional and technical domains, which enables me to make valuable contributions to domain teams. I excel in collaborating with senior stakeholders across global platforms, with a proven track record in vendor management and strategic business development activities. Furthermore, I am highly proficient in identifying and capitalizing on business development opportunities to support leadership teams. I am confident in my ability to thrive as a valuable team member, leveraging my skills and experience in various capacities. Experience

Business Transformation Consultant

Capgemini

Oct 2021 - Present (2 years 7 months)

• I am a key Integrated Operations practice member focusing on large-scale supply chain transformation projects. My role is to understand business processes, develop comprehensive Business Process models, perform Process Mining and Simulation modeling across various pillars in the supply chain.

• I collaborate with senior management and stakeholders to create assets for Integrated Operations that aid in the development of business cases and identification of value unlocks.

• I led the development of a value calculator tool that measures business performance based on a loss tree and predicts potential P&L improvements from transformational programs.

• I work with the Global Design Authority team for a leading FMCG company, creating design elements for the Executive Dashboard. During customer engagement, I collaborated with customer leadership, product owners, and vendors to understand business requirements and develop design documents.

• Supporting the customer Global Integrated Operations team, I participated in conducting due diligence and gathering data to evaluate market business cases.

• I collaborated with Performance Delivery Network leads from various markets to create a KPI dashboard that aids in understanding vendor SLA performances. Business Analyst

Tech Mahindra

Mar 2017 - Present (7 years 2 months)

• Take complete responsibility for Factory of Future initiatives for Consumer Goods companies.

• Create relevant use cases for the Retail and Consumer Goods industry.

• Continuously understand market trends to identify gaps in the current offering and align solutions accordingly.

• Create proactive pitches for customers and explain the relevancy and benefits of offerings to them.

• Develop or upgrade products/solutions to meet the latest customer demands.

• Collaborate with the Sales and Account teams to support any existing or new business activities. Joshua Sam - page 1

• Work with the Corporate Growth team to align the company's vision and strategy and create a roadmap to achieve the set targets.

• Deliver solution presentations to various stakeholders during events/roadshows.

• Create marketing collaterals and engage in email campaigns to increase the visibility of offerings.

• Create leadership presentations for customers and the internal top leadership team. Project Lead

Tata Consultancy Services

Oct 2011 - Mar 2017 (5 years 6 months)

• As a Simulation Project Lead, I was responsible for a global rollout program that involved the transformation of material handling and the introduction of AGVs for material handling.

• This program spanned across 5 major geographies over 3 years of implementation.

• I conducted a Due Diligence study for a Global Personal Care company for a Baby Care manufacturing plant located in Poland and Turkey.

• I built simulation models of the manufacturing plant to analyze multiple What-If scenarios to improve the overall equipment efficiency of the manufacturing plant.

• I was also part of the Engineering Centre of Excellence to build Next Gen proof of concepts for Consumer Goods customers.

Education

IFIM Business School

PGDM, General Management

Government College of Technology, Coimbatore

B.E, Production Engineering

Skills

Consumer Goods • Digital Manufacturing • Team Leadership • Strategic Planning • Retail • Presentation Skill • Microsoft Excel • Business Process Improvement • Business Consulting • Fast- Moving Consumer Goods (FMCG)

Joshua Sam - page 2

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