Front Office Housekeeping Supervisor
Resume:
Taifur Quader
Mirpur-11,Dhaka,1216.
Cell: +88-019********
E-mail: ad5chz@r.postjobfree.com
CAREER OBJECTIVE:
In my point of view, I am interested to work in such a challenging and competitive edge so that I can utilize my skills and knowledge effectively and meet new challenges to stay ahead of the ever changing situation as well as to get the potential avenues for learning and achieving the goal of the organization and my career.
EXPERIENCE:
Asst. Housekeeping Supervisor
Grand Prince Hotel Ltd.
Mirpur-1, Dhaka
Duration: 1st January 2008 to 1st December 2008
Duties and responsibilities:
Stock taking and ordering cleaning equipment, linen and room supplies. Checking for faults or damage and arranging repairs and routine maintenance work. Managing budgets and controlling costs. Making sure staff work to health and safety rules.
Front office Supervisor
Star pacific Hotel
Darga gate, sylhet
Duration: 1st February 2009 to august 2009
Duties and responsibilities:
Work towards Customer Delight. In a hotel, customer satisfaction is supreme. Focus on the Details. Be Extremely Organized. Mingle with Staff and Guests. Be Result Oriented. Be a Team Player. Be Proactive. Be Open to Improvement.
Airport protocol officer
Grand Prince Hotel Ltd.
Mirpur- 1, Dhaka
Duration: 1st September 2009 to 1st august 2010.
Duties and responsibilities:
Build and maintain cordial relationships with various Government agencies at international and domestic airports to facilitate effective meet and greet services.
Provide protocol to clients at the airport both international and domestic
To deal with Immigration Authority and airport security force for clearance of clients.
Arranging collection of travelers and baggage.
Ensuring speedy passage through airport – process travel documents.
Make airport arrangement pick up and drop
Supervise escort patrol
Protect clients from extortion or harassment by airport authorities
Transferring passengers through the airport.
When idle help with messenger functions at Head Office.
Willingness to work outside office hours.
Asst. F&B Manager
HOTEL 71 Ltd.
Bejoy Nagar, Dhaka.
Department: Food & Beverage.
Duration: October 15,2010 to 1st October 2014.
Duties and responsibilities:
Design attractive menus.
Develop a relationship with regular customers.
Follow food and safety regulations.
Order food supplies for the kitchen.
Ensure that customers are satisfied with food and service.
Assist with marketing events.
Create restaurant policies.
Resort Manager
SKS Inn
A Resort for recreation
College road, Radhakrisnopur,
Gaibandha.
Duration: October 18, 2014 to 30 May 2021.
Duties and responsibilities:
Customer service
Supervise and schedule office, cleaning, and maintenance staff and directs their daily activities
Active in posting jobs, interviewing, and making hiring/firing decisions with the owner
Directly train staff and oversee cross-training
Constant quality control, supervision, and feedback to staff
Order and track inventory on all resort supplies, including groceries, gift and alcohol retail sales
Assess all facility damage and need for repairs, completing or contracting out and supervising
Books and run all weddings, coordinating with wedding party and third-party vendors
Does the bulk of guest reservations
Head of laundry, directing and training on folding, stain treatment, etc.
Tally time cards for payroll twice monthly
Use Quick Books for accounts receivable, accounts payable, inventory, and tracking sales tax
Lead on boat/equipment rentals
Responsible for successful annual inspections from Fire Marshall and Dept. of Health.
Understand regulations, keep track of changes, run system to ensure compliance, respond to
any post-inspection items
Help operate water treatment plant. Check chlorine daily, take monthly water samples for Dept. of Health, and keep data for monthly reports
Maintain hot tubs, examining and keeping records
In Charge
CHRD, Cumilla
BURO Bangladesh
H- 12/A, B- CEN(F)
R- 104, Gulshan-2
Dhaka-1212
Duration: 2nd January 2022 to till now
Duties and responsibilities:
Customer service
Supervise and schedule office, cleaning, and maintenance staff and directs their daily activities
Active in posting jobs, interviewing, and making hiring/firing decisions with the owner
Directly train staff and oversee cross-training
Constant quality control, supervision, and feedback to staff
Order and track inventory on all resort supplies, including groceries, gift and alcohol retail sales
Assess all facility damage and need for repairs, completing or contracting out and supervising
Books and run all weddings, coordinating with wedding party and third-party vendors
Does the bulk of guest reservations
Head of laundry, directing and training on folding, stain treatment, etc.
Tally time cards for payroll twice monthly
Use Quick Books for accounts receivable, accounts payable, inventory, and tracking sales tax
Lead on boat/equipment rentals
Responsible for successful annual inspections from Fire Marshall and Dept. of Health.
Understand regulations, keep track of changes, run system to ensure compliance, respond to
any post-inspection items
Help operate water treatment plant. Check chlorine daily, take monthly water samples for Dept. of Health, and keep data for monthly reports
Maintain hot tubs, examining and keeping records
EDUCATION:
B.Sc (Hon’s) in Tourism & Hospitality Management
Name of University : Peoples University of Bangladesh.
Subject : Tourism & Hospitality Management
Result : 2.90 (Out of 4).
Year of passing : 2007
Higher Secondary Certificate (H.S.C)
Institution : Stamford College, Dhanmondi.
Board : Dhaka.
Group : Business Studies.
Result : 2.40 (Out of 5).
Year of passing : 2003
Secondary School Certificate (S.S.C)
Institution : Jannat Academy High School, Dhaka.
Board : Dhaka.
Group : Business Studies.
Result : 3.25 (Out of 5).
Year of passing : 2001
PERSONAL DETAILS:
Name : Taifur Quader
Father’s name : Golam Quader
Mother’s name : Late RoufaQuader
Religion : Muslim (Sunni)
Nationality : Bangladeshi by birth
Date of Birth : 18th January 1987
Marital Status : Married
Blood group : B+
Permanent Address : Village: Baburhat, Post: Dimla-5350,
Upazila : Dimla, Dist: Nilphamari.
Interests : Tours & Travels
REFERENCE :
1.Abdul Alim
Deputy General Manager
Hotel 71
Bijoynagar, Dhaka.
2.Abu Sohel
Coordinator (Admin)
SKS Foundition
Gaibandha.
Taifur Quader
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