Help Desk Us It
Resume:
Ajay Desai
Mobile No- +917*********
ad5cht@r.postjobfree.com
linkedin.com/in/ajay-desai-17b14088
Objective:
●Hired by leading search firm to land new corporate accounts and expand existing customer relationships while managing recruiting projects for contracted engagements. Collaborated with client hiring managers throughout the selection process to provide services including:
●I have over all 12 Years in career.
●Total 10+ Years experiences IT Recruitment.
●Marketing, Sale, Retails, HR, Help Desk, US IT Recruiter in Beach Sale & US IT Staffing.
●I have work on End to End recruitment cycle and with direct clients role.
●Hands-on with Excel and PowerPoint, MS Office. Report generation.
●Working with hiring managers to understand job briefing regarding open requirements. Able to handle escalations.
●End to end recruitment delivery process.
●Handing team, helping understand problems.
●Get new candidate train and give knowledge total recruitment role.
Education Details:
1. SSC
2006 Mumbai University.
2. HSC
2008 Mumbai University.
3. B-Com
2019 to 2021 Arunodaya University.
Frist Sam 62.60, 2019
Second Sam 66.40, 2020
Third same 323 total marks 2021
Certification:
1. Travel & Tourism certificate course
2010-2011 (First Class) Mumbai University.
2. IATA
2010-2011 (First Class) Canada University.
3. MSIT
2019 Maharashtra State.
●Work Experience: I had total work experience in 11 yrs
●COMPUTER Knowledge: M.S Office, Word Pad and Internet.
●I have very good communication skill.
EXTRA CURRICULAR ACTIVITIES:
Manager
P. H. Medical centre
Date Employed August 2023
"PH Medical Centre is Mumbai’s most premier multi-specialty medical care facility and diagnostic centre. PH Medical Centre sets high standards of preventive diagnosis with end-to-end pathology, radiology, digital check-ups, health packages, corporate plans and a plethora of other services in Kandivali East and Santacruz, Mumbai. As one of the pioneers in the arena of medical diagnostics, we inculcate trust through a dynamic set of doctors as well as instill reliability through our modern equipment powered by up-to-date technology and innovation."
Lab Manager Qualifications and Skills:
Ability and drive to solve practical problems
Strong organizational skills
Project management skills, including the ability to track and manage inventory
Ability to read, analyze, and interpret general business inquiries, including technical RFQ/RFP
Excellent multitasking skills
Provides medical laboratory diagnostic and therapeutic information, products, and services.
Adheres to specimen preparation procedures.
Implements new programs, tests, methods, and instrumentation.
Establishes quality standards to maintain medical laboratory equipment performance.
Keeps supplies stocked by determining inventory level.
Maintains medical laboratory productivity by monitoring the workload of functional areas.
Achieves quality results by participating in the hospital quality assurance program.
Identifies informational needs to manage medical laboratory information systems.
Maintains medical laboratory staff by recruiting, selecting, orienting, and training employees.
Completes operational requirements by scheduling and assigning employees.
Counsels and disciplines employees as needed to achieve productivity and HR goals.
Prepares physicians, nurses, patients, and students by teaching analytical theory.
Handily the Corporate client coordination.
Senior US IT Recruiter
Company KSP United Corporation.
Date Employed 2022 Oct to Aug 2023
Location Mumbai (Remote Hyderabad)
●All kind of issues related placement, clients requirements coordination, follow up the interview.
●Normally I work for CTC, Full Time, W2 & 1099 position role.
●Overall recruiting strategy.
●Develop and update job descriptions and job specifications
●Perform job and task analysis to document job requirements and objectives
●Normally I work for CTC, Full Time & W2 position role.
●Bill and Accounting about salary.
●Solving the submission problem onboards.
●Give details Knowledge on requirement.
●Follow up on submission again in the interview set with clients.
●Source and recruit candidates by using databases, social media etc.
Environment: Monster, Prohire, company portal, Career Builder.
Company Vigo World Travel Organisation
Tourism Management Head
Data 2022 March to 2022 October
Location Boisar
●I was working as team handing taking care of marketing and sale department.
●Daily morning and evening time timing updates on new packages and old packages.
●Follow up with customer for the tour.
●Cooperation tours, college IV trip, group tour, honeymoon packages, etc take care.
●Making Customise packages for a customer.
●Working some time tour guide as well for big tour.
●End to End work in Travel and Tourism.
●Making the tour itinerary.
●Hotel, flight, train ticket, bus and car booking.
●Following with hotel, car and bus driver for customer visit place.
●Taking the Customer feedback.
●Marketing online like in Instagram, Facebook, WhatsApp status, Digital marketing also.
Us IT Staffing
Company Intime infotech inc.
Date Employed 2021 April 2022 March
Location: Noida, New Delhi (Remote)
●I am working in Intime Infotech Inc for marketing & Senior US IT Staffing Recruiter.
●Normally I work for CTC, Full Time, W2 & 1099 position role.
●Overall recruiting strategy.
●Develop and update job descriptions and job specifications
●Perform job and task analysis to document job requirements and objectives
●Normally I work for CTC, Full Time & W2 position role.
●Bill and Accounting about salary.
●Source and recruit candidates by using databases, social media etc.
Environment: Monster, Prohire, company portal, Career Builder.
US IT Staffing
Company Name Imetris Corporation Inc
Dates Employed 2020 Jan to 2021 March
Location: Andheri West, Mumbai.
●I am working in Imetris Corporation Inc for marketing & Senior US IT Staffing Recruiter.
●Normally I work for CTC, Full Time, W2 & 1099 position role.
●Overall recruiting strategy.
●Develop and update job descriptions and job specifications
●Perform job and task analysis to document job requirements and objectives
●Normally I work for CTC, Full Time & W2 position role.
●Bill and Accounting about salary.
●Source and recruit candidates by using databases, social media etc.
Environment: Dice, Monster, LinkedIn, Indeed, Career Builder.
US IT Staffing
Company Name STCG Inc
Dates Employed 2019 Jun to November 2019
Location: Andheri West, Mumbai.
●I am working in STCG Inc for marketing & Senior US IT Staffing Recruiter.
●Normally I work for CTC, Full Time & W2 position role.
●Overall recruiting strategy.
●Sourcing and attracting candidates by using databases, social media etc
●Conducting interviews and filtering candidates for open positions
●Develop and update job descriptions and job specifications
●Perform job and task analysis to document job requirements and objectives
●Source and recruit candidates by using databases, social media etc
●Screen candidates resumes and job applications
●Monitor and apply HR recruiting best practices
●Provide analytical and well documented recruiting reports to the rest of the team
●Act as a point of contact and build influential candidate relationships during the selection process
●Promote company’s reputation as “best place to work”
Environment: Dice, Monster, LinkedIn, Indeed.
US IT Staffing
Company Name GS Global Services Inc
Dates Employed 2019 Jan still Jun 2019
Location: Malad West, Mumbai.
●I am working in GS Global Services Inc for marketing & Senior US IT Staffing Recruiter.
●Designing and implementing the overall recruiting strategy
●Sourcing and attracting candidates by using databases, social media etc
●Conducting interviews and filtering candidates for open positions
●Design and implement overall recruiting strategy
●Develop and update job descriptions and job specifications
●Perform job and task analysis to document job requirements and objectives
●Source and recruit candidates by using databases, social media etc
●Screen candidates resumes and job applications
●Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
●Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
●Onboard new employees in order to become fully integrated
●Monitor and apply HR recruiting best practices
●Provide analytical and well documented recruiting reports to the rest of the team
●Act as a point of contact and build influential candidate relationships during the selection process
●Promote company’s reputation as “best place to work”
Environment: Dice, Monster, Indeed.
Lead US IT Recruiting
Company: Name Margin5 Solution LTD (USA).
Dates Employed Jun 2012 It Date 2018 Dec
Employment Duration 6 years
Location: Vasai Road West, Mumbai,
●I am working in Margin5 Solution for marketing & Senior Lead US IT Recruiter.
●US Staffing & Beach Sale Recruiter.
●Resume format & candidate dividing in team.
●Handily database in excel daily base.
●Generating report submission, rejection, Vendor call & end client call Take care PO & MSA.
●Handily small team employer takes care of submission & issue.
●Understand & solving the problem vendor & Candidate
●Builds a quality relationship with the internal customers and external recruitment agencies.
●Monitors and constantly reduces the costs of the recruitment process.
●Sets the social media communication strategy for different job profiles and functions in the organization.
●Conducts job interviews for the managerial job positions (or key jobs in the organization).
●Monitors the labor legislation and implements required changes to keep the process compliant.
●Manages and develops the team of HR Recruiters.
●Acts as a single point of contact for managers regarding recruitment topics.
●I give training recruitment for new employee and line managers.
Environment: Dice, Monster, LinkedIn, Indeed, Career Builder, Tech Fetch, Lead in Bench Sale, Recruiter.
Help Desk Coordinator
Company Name Kalyx InfoTech Pvt. Ltd
Client: Serco (Intelenet Global Services)
Goregaon West, Mumbai.
●Resolve helpdesk service calls using documented procedures.
●Support IT staff members on support work.
●Manage Help Desk responsibility and resource allocation to maintain 600 users in 35 locations.
●Handle routine Help Desk calls to ensure timely resolution as per Senior Management’s Service Level Agreement.
●Attend help desk calls in-person and through email, FAX and phone.
●Answer help desk lines and troubleshoot through PC DUO remotely.
●Support Shift warehouse issues such as packing stations, account maintenance and ACS.
●Handle Help Desk ticketing system through Track IT.
●Attend support calls, walk-up customers and emails for first level technical support.
●Solve routine issues and escalate complex issues based on priority.
●Input problems and resolutions into standardized company support center application.
●Develop, execute and follow IT operational policies, standards and work instructions for customer support.
●Ensure customer satisfaction through continuous status information.
●Develop and manage internal and external support documentation.
●Monitor critical infrastructure systems through industry standard monitoring tools and systems.
HealthCare MR (Medical Representative)
Company Name ELAN PHARAMA LTD
Dates Employed (3rd Dec, 2011- 6th April 2012)
Employment Duration 9 months Location: Govandi Area (W) Mumbai
●Worked with ELAN PHARAMA LTD marketing of medical products.
●Worked with ELAN PHARAMA LTD.
(CARDIAC DIVISION, CARDIAC & DIABETIC DIVISION And Antibiotic).
●Meeting doctors, promoting products, offering samples, and convincing them to prescribe
●Attending quarterly training sessions to completely understand the composition of launched pharmaceutical drugs for common diseases
●Planning schedules, and completing target of meeting 8 to 12 doctors in a day
●Coordinating with the stockiest and pharmacy stores for orders
●Making appointments of doctors for demonstrating new drugs
●Submitting daily call reports, and monthly sales reports to the senior manager
●Taking feedback on drugs from doctors and pharmacists and submitting details to research and development team
●Maintains weekly working plain and shouldering Doctor Visit.
HealthCare MR (Medical Representative)
Company Name Cox win Health Care LTD (Mar- 11- 1th Dec, 2011) Employment Duration 10 months
Location Bhandup Area (W) Mumbai
●Worked with Coxwin Health Care LTD. W.e.f. Marketing of medical products.
●Meeting doctors, promoting products, offering samples, and convincing them to prescribe
●Attending quarterly training sessions to completely understand the composition of launched pharmaceutical drugs for common diseases
●Planning schedules, and completing target of meeting 8 doctors in a day
●Coordinating with the stockiest and pharmacy stores for orders
●Making appointments of doctors for demonstrating new drugs
●Submitting daily call reports, and monthly sales reports to the senior manager
●Taking feedback on drugs from doctors and pharmacists and submitting details to research and development team.
Key Skills
●Excellent communication skills.
●Excellent negotiation skills.
●Job Interviewing Skills.
●Managerial and leadership skills.
●Analytical skills.
●Social Media Knowledge.
●Training Skills
Languages known:
●English
●Hindi
●Marathi
Personal Details:
●Name : Desai Ajay Dattaram
●Cast : Maratha
●Gender : Male
●Marital Status: Unmarried.
●D.O.B : 10th Aug 1987
●Vadodara
DECLARATION:
●I hereby, declare that the above furnished information is true and best of my knowledge.
Thanks & Regards
Ajay Desai
ad5cht@r.postjobfree.com
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