Technical Support Representative

Enrico Jay A. Salac

*** ********** ****** ********* ******* Taguig M.M.1636

Cell no. # 639*********

E-mail: ad5cgu@r.postjobfree.com:ad5cgu@r.postjobfree.com

Summary Detail-oriented home care professional experience in assisting clients with daily living activities, transportation and overall well-being. Offering [3] years of healthcare experience, including monitoring clients with developmental disabilities and adhering to patient care plans. Superior record of patient dedication and commitment to promoting comfort and quality care.

WORK EXPERIENCE

Home Carer Rev. MONTECARLO VILORIA -Quezon city Philippines

•Monitor patient schedule including doctor’s appointments medication schedules, housekeeping and driving 10/2021 -Current

Home Carer Saint Anthony de Padua- 4 First Street corner Fourth Street Saint Claire 2 Subdivision Concepcion Uno, Marikina City, Philippines Nov 23 2022 – Dec. 23 2022

•Assisted 20 residents with ADLs including hygiene and exercise

•Manage bed-to-chair transfer and bed turns for 30% patients

•Monitor patient schedule including doctor appointments, exercise routines, medical schedule, recreation and family visits

Gender of the patient: Patient illness

Female * Stroke *Cancer

Male *Alzheimer’s disease *diabetes, Parkinson’s disease

Technical Support Representative Concentrix Services Corporation 5F Techno Plaza One

Building Orchard Road, Eastwood City, Cyber Park 188 E. Rodriguez Jr. Avenue Quezon City 423-8700 Loc. 351093, 351092 ad5cgu@r.postjobfree.com Feb 14 2019 to July 1 2019

• Identifies, Investigate and resolves user’s problems with computer software and hardware

• Process repair order

• Supports SAMSUNG products

Technical Support Representative CSS Corp ICT service, INC. 4th floor 18/20 Building.

Upper Mckinley Hills, Fort Bonifacio Taguig City 1634 Aug. 22 2015 to Nov 15, 2016

• Identifies, Investigate and resolves user’s problems with computer software and hardware

• Process repair order

• Support ASUS products

Technical Support Representative Harte Hanks Philippines Inc. 4th Market Market Mall fort Bonifacio Taguig Global City 632-***-**** May 5, 2013 to June 20, 2015

• Identifies, Investigate and resolves user’s problems with computer software and hardware

• Process repair order

• Supports SAMSUNG products

Technical Support Representative NCO Group –RMH Teleservices Asia Pacific Inc.

(6/f ELJ Communications Center (ABS_CBN Compound)

Mother Ignacio St., Quezon Cit Aug 14. 2007 to Feb 14, 2013

• Identifies, Investigate and resolves user’s problems with computer software and hardware

• Process repair order

Special trainings Completed

•Pasig Catholic College / Standard First Aid/Basic Life Support -CPR May 25 2022

•Pasig Catholic College Elderly care Aug 25 2022

•Computer Networking (Asus Routers) Aug 22 2015

•Basic safety Course Consolidated Training System, INC. Nov 10, 2013

EDUCATION

Caregiver (Tesda) NC2 May 5 2022

AMA Computer University 1997 – 2000

(Project 8, Quezon City)

Bachelor of Science

Computer Engineering

Cainta Catholic College 1993 – 1997

(Cainta, Rizal)

Cainta Catholic School 1986 – 1993

PERSONAL male, single 44 yr. old; born in Quezon City on March 14 1980

CHARACTER REFERENCE

CHRISTOPHER AYO LAXA, CEO V1Police chief superintendent

Deputy Regional Director for Operations Cp# 0917 – 5400409 Tel# (02) 838-0437

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