Operations Manager Project Management

ADETOLA C. ONI

Email: ad5cgc@r.postjobfree.com Mobile: 254-***-**** Honolulu, HI LinkedIn

CAREER PROFILE: A personable, detail-oriented Operations Manager with the professional qualifications and proven work ethic to lead challenging projects, facilitate communication, and improve operations efficiency and productivity. Known for delivering excellent service in fast-paced and demanding environments, with the skillset to analyze complex data, resolve multifaceted problems, streamline critical processes, and provide key insights to inform strategic plans. An out-of-the-box thinker who is comfortable managing and working with diverse teams to ensure solutions consistently meet or exceed business goals. CORE COMPETENCIES

• Operations Management

• Project Management

• Budget Planning

• Innovation

• Team Building & Leadership

• Regulatory Compliance

• Marketing Management

• Critical Thinking

• Stakeholder Communications

• Relationship Building

• Task Prioritization

• Data Analysis

PROFESSIONAL EXPERIENCE

US ARMY, HONOLULU, HI

SENIOR OPERATIONS MANAGER, SEPTEMBER 2022 TO PRESENT

• Employ control and authorization over all daily activities related to US Army Network Communications for assigned Pacific sector clients.

• Direct and oversee large-scale hardware and software projects while maintaining compliance with system currency and network/physical security protocols.

• Execute in-depth research and data analysis to identify and eliminate ambiguity in policies and procedural actions, and drive innovation.

• Carry out the alignment of objectives with internal and external stakeholders to deliver projects within contracted standards, budgets, and deadlines.

• Liaise with state and government leaders to forge positive relationships and strong partnerships.

• Establish, track, and analyze daily data metrics as a means to detect trends related to QC/QA process failures.

• Promote collaboration amongst clients and stakeholders to optimize network sustainability and reliability for 60,000 users.

• Train, mentor, and motivate a team of supervisors, shift leads, and 120+ employees, achieving a consistent 95% efficiency rate for six departments.

• Coordinate different teams to foster an exchange of ideas, provide cross-team learning opportunities, and address shifting priorities and projects.

• Uncover potential problems and points of friction and develop effective solutions aimed at maximizing efficiency and productivity.

• Review, assess, and enhance existing processes and procedures to enhance the overall internal capacity. TELECOMMUNICATION OPERATIONS CHIEF, JULY 2015 TO SEPTEMBER 2022

• Spearheaded the coordination and execution of strategies for technical teams to effectively manage daily operations, lead key projects, and support continuous improvements.

• Designed and implemented network infrastructure plans focused on enabling crucial IT services to support 100,000+ customers across three countries in the Middle East.

• Presided over all aspects of training, performance evaluation, and resourcing of 150 personnel and 12 signal assemblage teams.

• Acted as the first point of contact for clients to employ resources throughout the delivery of technical services.

• Prepared weekly status reports concerning ongoing projects along with problem solutions through verbal and written presentations to leadership and key stakeholders.

• Headed thorough QC/QA inspections on 17 organizations regarding policies, programs, and operations, ultimately improving operational efficiency by determining the root cause of compliance issues and providing realistic solutions. A

ADETOLA ONI Page 2

• Established and managed an internal maintenance program to track repairs, resulting in a 95% operational readiness for all teams' equipment while staying within the allotted budget. TALENT ACQUISITION SPECIALIST, HOUSTON, TX, MARCH 2012 TO JULY 2015

• Functioned in the role of US Army ambassador within the Houston, Texas community in an effort to locate and recruit qualified applicants.

• Networked with industry affiliates to secure contracts while partnering with stakeholders from different senior leaderships to develop comprehensive sourcing strategies.

• Served as a trusted business advisor to external clients which included drafting, presenting, and executing short- and long- term recruitment strategies that effectively met ever-changing staff needs.

• Acquired and maintained deep knowledge of local, state, and federal employment laws, EEOC, ADA, FMLA, and OSHA. NETWORK COMMUNICATIONS SUPERVISOR, AUGUST 2003 TO MARCH 2012 EDUCATION AND CREDENTIALS

MASTER OF BUSINESS ADMINISTRATION (M.B.A.) IN PROJECT MANAGEMENT Post University, Waterbury, CT

GPA: 3.87

TS/SCI CLEARANCE

SIX SIGMA BLACK BELT CERTIFIED

AWARDS AND HONORS

• 2x Meritorious Service Medal

• 12x Army Accommodation Medal

• 7x Good Conduct Medal

PROFESSIONAL AFFILIATIONS

• Inducted into the National Society of Leadership and Success (NSLS)

• 7 tour Combat Veteran

• Retired Army Veteran

VOLUNTEERISM

• Equal Opportunity (EO) Trainer

• Workplace Resiliency Trainer.

• Master Fitness Trainer

• Guatemala Humanitarian Mission

ADDITIONAL INFORMATION

Technical Proficiencies: Windows, Fiber, Active Directory, Microsoft Office Suite, Access, servers, Routers, Wireless LAN, Adobe PeopleSoft, Slack, Remedy, Remote Desktop, File Sharing, VPN Interests: exotic auto enthusiasts, tennis (recreational), golfing, pickleball, camping (on the beach), gun range, literature (personal development

Contact this candidate