Customer Service Front Desk

Josephine Vaisalo

Patterson, CA ***** 650-***-**** ad5cd4@r.postjobfree.com

Objective

Seeking a competitive and challenging environment where I can utilize my skills, serve your company and establish a career for myself.

Skills

• Organizational • Customer service etiquette

• Phone etiquette

• Problem solving abilities

• Computer proficiency

• Patience & compassion

• Positive attitude • Team player

• Ability to multi-task

• Ability to work in a fast pace

environment

• Active listening

• Written and verbal communication

Experience

March 2021 – Present

Caregiver Care.com Ceres, CA

• Assist with activities of daily living, including but not limited to bathing, dressing, grooming, toileting

• Transfer clients, getting to and from activities

• Plan meals according to the individual service plan

• Encourage clients to do as much on their own, if applicable

• Serve meals to clients and assist in preparing meals according to their nutrition plan

• Maintain a clean and safe environment by performing general house keeping June 2017 – July 2018

Front Desk Representative Executive Gardener Landscape Inc. Redwood City

• Greet and welcome guests in person and during phone calls 2

• Booked appointment’s according to the company’s calendar

• Identified and quickly resolved processing errors to maintain customer satisfaction

• Perform timely and accurate documentation of all payments

• Picked up and sorted daily incoming correspondence and delivered sorted mail

• Ensured to keep a neat, well presented office for customers by maintaining cleanliness August 2017 – August 2020

Field Technician Daniel’s Stanford, CA

• Contracted by the School of Medicine, Stanford, to go and clean up their facility

• Sorted and prepared Bio Hazard waste for disposal

• Maintained inventories of hazardous materials on site

• Maintained equipment inspection logs and facility records

• Follow procedures for waste management and chemical handling

• Participated in training and professional development activities

• Participated in the certifications necessary

• Delivered equipment’s to laboratories

September 2017 – October 2018

Night Auditor/Front Desk Stanford Guest House Palo Alto, CA

• Greeted and signed in guests entering

• Ensured to take care of guests demands

• Answer phone calls and take bookings

• Took care of invoices

Education

LearningQuest – Stanislaus Literacy Center

High School Equivalency Certificate Current

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