Kia Tillery

Experience with face to face customer service for 3 years. Experience in sales,

troubleshooting, Tech support and customer care. Handling customer complaints and maintaining a positive and friendly disposition. Maintained my area doing regular cleaning and maintenance services. Hoping to use my wealth of experience to attain employment in customer service or Cleaning hosts. 2009 Silent Bend Dr

Durham, NC 27704

910-***-****

ad5ccd@r.postjobfree.com

EXPERIENCE

Walmart, Durham NC —Team Member

March 2018 - Dec 2018

Online Grocery packing, worked with Walmart software to complete tasks and orders. Helped customers with Answers to their questions and Solve any problems they were experiencing.

Target, Durham NC — Guest Advocate

Jan 2019 - Aug 2020

Helped shoppers with in store and online sales. Worked with customers if they had any questions or problems that needed to be solved. Restocked items throughout the store and within the warehouse. Demonstrating a culture of ethical working, safety and compliance. NC orchid cleaning, Durham NC — Team member

Aug 2020- Feb 2021

Cleaning customers' homes. Being attentive and paying close attention to details. Being responsible for the care of others, taking care and bringing back all the company's equipment. Gained and utilized customer service skills while at work.

Amazon Warehouse, Charlotte NC— Package Handler

Feb 2021 - July 2021

Stored and repacked packages for a ready and safe shipment. Performed an array of duties such as receiving and processing packages, organizing and retrieving stock. Track and document shipments while welcoming delivery trucks.

Walmart, Charlotte NC— Sales associate

Aug 2021 - Jan 2022

Greeting customers and helping them locate Products while also answering customers questions about policies, services and products. Price checked items and organized store shelves and displays.

Strawbridge Co., Durham NC- Customer service

Jan 2022-Mar 2022 (Seasonal)

SKILLS

Problems Solving

Decision Making skills

Critical Thinker

Time Management

Communication skills

Leadership skills

microsoft

LANGUAGES

English

COMMUNITY SERVICE

Ram Christian Academy

Answered emails of Future and Present customers. Made and Received phone calls and voicemails. Handle customers with respect on all occasions, Making sure their needs are met in a manner that reflects positively on the company or business. Treated my co-workers and higher ups with respect and commitment on all teamwork projects.

EDUCATION

Southern School of Engineer, Durham NC — HS Diploma Aug 2015 - June 2019

Biomedical Medicine

GPA 3.0

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