Customer Service Broken Arrow

Tulsa, OK ***** 918-***-**** ad5c7q@r.postjobfree.com

CINDY FARRIS

Have been in insurance and customer service for over 30 years. I have been appointed as an agent with Progressive Insurance since 2013. I am on the Progressive For Agents Only website every day providing excellent customer service.

PROFESSIONAL

SUMMARY

SKILLS ● Problem-solving skills

● Positive Attitude

● Customer service

● Relationship Building

● Organizational Skills

● Clear Communication

AGENT/CUSTOMER SERVICE 08/2017 to Current

KT Williams Insurance Group, Tulsa, OK

APEX INSURANCE 04/2007 to 08/2017

Damon Bedel, Broken Arrow, OK

Customer Service and Sales

WORK HISTORY

● Resolved caller issues quickly and thoroughly.

Handled and promptly resolved customer complaints to maintain professional relationships.

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● Informed clients of policies and procedures.

Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.

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● Obtained client information by answering telephone calls.

● Established strong customer relationships, building recommendations and loyalty. Southwestern College, Winfield, KS

Bachelor Of Applied Arts And Science, Communication Studies, 05/1986 EDUCATION

CERTIFICATIONS Auto, Home, Health Insurance License

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