Customer Service Rep
Resume:
Laneva Jenkins
Lake Wales, FL *****
ad5c5h@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Cook/Prep
Ihop - Winter Haven, FL
February 2018 to Present
Cook and prep food
customer service rep
Dundee Citrus Growers - Lake Hamilton, AR
Present
Responsibilities
Answer in bound calls and place orders. Sell company merchandize Skills Used
Customer service skills, computer skills
Cook/Steam Table
Golden Corral Corporation - Winter Haven, FL
July 2018 to April 2019
Cook and prep food
operates steams tables
Cook
HURRICANE GRILL AND WINGS - Winter Haven, FL
June 2016 to September 2018
I cooked and prep food
Line Cook
Red Lobster - Winter Haven, FL
January 2017 to July 2018
Certified grill master
Prepared food and entrees
customer service representative
Sykes - Lakeland, FL
March 2012 to April 2014
Responsibilities
Answer inbound and outbound calls
Sales and service
Call center duties
Accomplishments
My positive attitude keep a lot of people there and willing to still strive at their job Cashier
Wendy's - Lake Wales, FL
February 2013 to March 2014
Responsibilities
Cashier duties
Cleaning and restocking
Take customer orders
Fill customer orders
Accomplishments
I was able advance from just being a cashier to being able to handle drive through and make food cashier
Sears - Lake Wales, FL
October 2008 to August 2009
Responsibilities
Cashier duties
Keeping clothes nice and neat
Providing great customer service
Accomplishments
Being that I was hired in temporary I worked harder than others and even worked when I didn't want to. Doing so I was guess on permanent. Which I loved but I never got any hours anymore. Education
High school or equivalent in Basic Study
Lake Wales Senior High School - Lake Wales, FL
2004 to 2007
Skills
• Food Prep
• Food Service
• Kitchen Staff
• Grill
• Computer Skills
• Food Handling
• Food Production
• Food Safety
• Outbound Sales
• Telemarketing
• Meal Preparation
• Cleaning Experience
• Retail Sales
• Cash Handling
• Kitchen Management Experience
• Upselling
• Busser
• Cooking
• Restaurant Experience
• Culinary Experience
• Basic math
• English
• Host/Hostess
• Serving Experience
• Banquet Experience
Certifications and Licenses
Food Handler
Present
Food Handler Certification
Assessments
Reliability — Familiar
December 2019
Tendency to be dependable and come to work
Full results: Familiar
Food Safety — Completed
July 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed
Food Safety — Familiar
June 2019
Knowledge of proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
Full results: Familiar
Customer Service Skills — Familiar
May 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Food Service: Problem Solving Skills — Familiar
May 2019
Measures a candidate's ability to use logical approaches when solving problems in a restaurant context.
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate