Port Saint Customer Service

FINALIZE

WS

WILLIAM SHEELY

ad5c4i@r.postjobfree.com 281-***-**** Port Saint John, FL 32927

Summary

Responsible Driver with 10+ years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process. Enthusiastic driver with experience effectively delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships. Motivated professional offering delivery in Brevard County. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Skills

• Reliable and punctual

• Cash handling

• Reliable team worker

• Neat, clean and professional

• Math skills

• Excellent multi-tasked

• Safe driving techniques

• Route management

• Problem resolution

• Reliable & trustworthy

Experience

Uber And Lyft Cocoa, FLDriver02/2019 - Current

• Cut and chopped food items and cooked on a grill or in fryers

• Accurately measured ingredients required for specific food items

• Quickly and efficiently processed payments and made accurate change

• I have carefully maintained sanitation health and safety standards in all work areas.

• Delivered goods and services to customers on time and in excellent condition.

• Utilized GPS to optimize routes and continuously meet estimated delivery times.

• Achieved consistently high customer scores due to exceptional service.

• Picked up clients from specific locations to transport and drop off at destinations. Runabout Courier Cocoa, FL Delivery Driver07/2015 - 02/2019

• Quickly unloaded product shipments and stocked freezers

• I have assisted management with monthly inventory control and weekly stock ordering

• I took initiative to find extra tasks when scheduled duties were completed.

• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

• Delivered rush merchandise on tight schedules to meet customer targets.

• Handled merchandise in accordance with product handling standards.

• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

• Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

• Obeyed traffic laws and follow established traffic and transportation procedures.

• Reviewed and verified invoices and purchase requests to confirm accuracy.

• Loaded trucks and safely secured merchandise to prevent damage during transportation.

• Navigated routes with relevant map programs and GPS systems. Houston Express Couriers Houston, TX Courier01/2013 - 07/2015

• Coordinated parcel delivery using strong time management skills.

• Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.

• Sorted shipments and scheduled routes to meet company standards and time requirements.

• Picked up medical specimens from local care providers for delivery to laboratory.

• Communicated effectively with dispatch regarding delivery progress and route detours.

Education and Training

Youthbuild of Mahoning County Youngstown, OH, GED 01/2006 Building Construction trades technology Certificate Coursework in residential carpentry, Blue print reading and construction safety. Sherwin William’s Painters certified. I have a ten hour oshaa training class. First-Aid and CPR Accomplishments

• Recognized by peers and management for going above and beyond normal job functions.

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