Engagement Officer, Social Media Manager, Creative Strategist

CAREER HISTORY

Communicate internally and externally to uphold, manage

and report account information and data.

Support customer's in the daily maintenance of personal finance accounts.

Initiate and arbitrate disputes within the security department of the institution.

Handle incoming calls and inquiries from current or prospective clients .

Senior Account Manager

Discover Financial Services (New Castle, DE) Sept. 2020 - Sept. 2022 ACADEMIC BACKGROUND

Temple University (Philadelphia. PA)

Journalism

2016-2017

Rowan University (Glassboro, NJ)

Graduated Cum Laude

BA Public Relations

BA Advertising

JENNA GREENLEE

PUBLIC RELATIONS } MARKETING ADVERTISING

Communications professional who has

experience in writing and editing various

forms of copy. Has successfully ran digital

marketing campaigns for Fortune 500

companies and small non-profit

organizations. Works well in a team or

individual setting and always looking to learn

from other professionals in my field.

TALENTS & SKILLS

Advanced knowledge of Google Suite

and Microsoft Office

Comfortable using Adobe programs

such as InDesign and Photoshop.

Proficient in using Canva and Canva+

Event planning and coordinating

Multi-tasking

Over 7 years experience in customer

service

CONTACT INFORMATION

Phone: 610-***-****

Email: ad5c3g@r.postjobfree.com

Website:https://greenleej6.wixsite.com/re

sume

ORGANIZATIONS

Previous member of the Public

Relations Student Society of America

(PRSSA)

Residential Assistant in Residential

Learning and University Housing for 2

years at Rowan University

Account Manager for PRaction -- a

student run PR firm at Rowan

University

Executive Producer for "The Vibe" -- a

student run television program on TU

TV while at Temple University in 2016

Volunteer for Special Olympics for two

years in Delaware in 2014-2016

Creative Strategist

VaynerMedia (New York, NY) Sept. 2022 - Dec. 2022 Developing creative strategies and briefs for client on digital marketing campaigns

Searching for highest impact opportunities to engage strategically and creatively for the brand on digital platforms. Research and analyze cultural trends and relevance to suggest possible creative campaigns for brand

Creating and maintaining brand voice, tone and personality when engaging with audiences on social channels

Analyzing and interpreting brand's online and social presence compared to competitors.

Engagement Officer

Delaware Humanities (Wilmington, DE) Feb. 2023 - Present Develop cohesive marketing plan and online presence using digital campaigns and various social media tools

Manages email marketing system and oversees communications database

Coordinates internal staff communication calendar

Identify and expand new audiences outlined by strategic plan created by myself and Executive Director

Manages basic media relations and media lists as well as establishing partnerships with constituency groups for targeted program marketing

PERSONAL HISTORY

Contact this candidate