Quality Assurance Life Cycle
Resume:
Navya
ad5c13@r.postjobfree.com
PROFESSIONAL SUMMARY:
Over 10 years of QA experience in Manual/Automation testing of Web, Mobile apps and client/Server with specializing in Software Quality Assurance Testing and QA Automation Engineer.
Having extensive experience in writing and implementation of complex Test plans, design, Development and Execution of Test scripts for system and functional projects.
Extended experience in system testing, integration testing, UAT testing, Performance testing, functionality testing, and regression testing.
Experience in all phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC), Bug life Cycle and Methods like Waterfall and Agile.
Hands on experience in Test automation using different Automation tools/techniques, Unit testing by using Selenium Web Driver/IDE/GRID, TestNG, Maven, Fire Path, Running scripts, Debugging scripts in different environment, Extracting Test results, Cross browser testing, and data validation.
Experience on manual testing and automated testing using different tools like QTP, Selenium (RC, WebDriver, and GRID), Load Runner, Quality Center, and Performance Center.
Extensively worked on Agile Development and management process.
Drupal Testing:Conducted comprehensive testing of Drupal-based web applications, including modules, themes, and custom developments.
Developed and executed C++ test scripts to assess the functionality and reliability of software applications.
Implemented automated testing frameworks using C++ to streamline the testing process and enhance code coverage.
Conducted thorough testing of C++-based components to ensure compliance with software specifications and requirements.
Developed and executed test plans and test cases specific to Drupal functionalities, ensuring the reliability and performance of Drupal sites.
Experienced with SOA, Web Services, SOAP, Soap UI, RESTFUL, WSDL technologies.
Good experience in testing both SOAP and REST services using SOAP UI, Postman, Rest Assured and tested both in XML and JASON format.
Spearheaded the development and testing of medical applications within a highly regulated environment, ensuring compliance with industry standards and regulatory requirements such as FDA guidelines.
Implemented and maintained source control processes to track and manage changes to the software codebase, ensuring version control and traceability.
Collaborated closely with cross-functional teams, including developers, quality assurance, and regulatory affairs, to ensure seamless integration of software components and adherence to medical standards.
Conducted comprehensive functional testing of ACI MTS product to ensure adherence to specifications and requirements.
Developed and executed test plans, test cases, and test scripts for validating various features of the ACI MTS solution.
Experienced in White Box testing by authoring python Codes in Selenium WebDriver.
Involved in functional testing, black box testing, negative testing, compatibility testing, and recovery testing.
Implemented and configured Salesforce automation tools to streamline business processes and enhance overall efficiency.
Developed and maintained custom workflows, process builder flows, and approval processes to automate routine tasks and ensure data accuracy.
Collaborated with cross-functional teams to gather requirements and translate them into effective Salesforce automation solutions.
Conducted thorough testing of Salesforce applications to identify and resolve bugs, ensuring a seamless user experience.
Integration Methods: Understand supported integration methods in Workday Financials.
Familiarize with API usage, file-based uploads, and other relevant data loading
Data Preparation: Validate data formats and types for compatibility.
Mapping and Transformation: Verify accurate mapping and transformation of data based on specifications.
Test Planning and Strategy: Developed comprehensive test plans and strategies specifically tailored for mainframe applications.
Executed test plans to ensure the reliability and functionality of mainframe systems.
Test Automation:Implemented and maintained automated testing frameworks for mainframe applications using tools like [mention specific tools, e.g., Selenium, JCL, etc.].
Reduced testing time and increased accuracy by automating repetitive tasks in mainframe testing processes.
Documentation and Reporting: Created detailed documentation for Blue Yonder WMS testing processes, including test cases, test scripts, and test results.
Generated comprehensive test reports, summarizing key findings and providing actionable insights for continuous improvement.
Cross-Functional Collaboration:Collaborated with cross-functional teams, including developers, business analysts, and project managers, to align Blue Yonder WMS testing objectives with overall project goals.
Facilitated effective communication to ensure a unified approach to quality assurance within the organization.
Named Entity Recognition (NER) for Data Validation:Leveraged NLP techniques, specifically NER, for data validation, ensuring the accuracy and integrity of data inputs in testing environments.
Voice Recognition Testing:Spearheaded testing initiatives for voice-enabled applications by incorporating NLP algorithms, ensuring accurate recognition of voice commands and enhancing overall product reliability.
Semantic Testing:Introduced semantic testing methodologies using NLP to validate the contextual meaning of user inputs, resulting in improved software understanding and more robust testing.
Generative Test Data Creation:Utilized Generative AI models to create realistic and diverse test datasets, improving test coverage and ensuring robust testing scenarios.
Test Case Generation Automation:Implemented Generative AI algorithms to automate the generation of test cases, reducing manual effort and improving efficiency in the testing process.
Dynamic Test Scenarios:Applied Generative AI techniques to dynamically generate test scenarios based on varying inputs, improving the adaptability of the QA process.
Data Augmentation for Image and Text Testing:Employed Generative AI for data augmentation in image and text testing, enhancing the diversity
of test inputs and uncovering edge cases.
Scenario Testing: Test various scenarios, including bulk imports and incremental updates.
Performance Testing: Evaluate system performance with different data volumes.
Collaboration: Collaborate closely with development teams for issue identification and resolution
Created comprehensive test plans, test cases, and test scripts to validate the functionality and performance of Salesforce features.
Executed manual and automated tests, utilizing tools such as Selenium or Salesforce Test Automation, to ensure the reliability of Salesforce applications.
Developed and executed comprehensive test plans and test cases for Duct Creek's policy administration system.
Conducted thorough functional testing to ensure accurate processing of policy creation, underwriting, billing, and claims handling.
Utilized both manual and automated testing techniques to achieve maximum test coverage and efficiency.
Led and managed a high-performing QA team of [number] professionals.
Developed and executed comprehensive team training programs resulting in a [percentage] improvement in team efficiency.
Strategic Planning:Defined and implemented QA strategies aligned with overall project objectives.
Developed and maintained a QA roadmap, ensuring alignment with organizational goals and industry best practices.
Process Improvement: Implemented efficient testing processes that resulted in a [percentage] reduction in product defects.
Led end-to-end testing efforts for payment processing systems to ensure the reliability and accuracy of financial transactions.
Conducted thorough manual testing of payment workflows, including transaction initiation, authorization, processing, and settlement.
Developed and executed comprehensive test plans and test cases to validate payment system functionality and compliance with industry standards.
.NET Application Testing:Implemented testing strategies for .NET applications, covering web applications, APIs, and other components of the .NET stack.
Executed both manual and automated tests to validate the functionality, security, and performance of .NET applications.
Test Automation with .NET:Designed and implemented automated test scripts using testing frameworks such as Selenium or other .NET-specific tools.
Integrated test automation into the CI/CD pipeline to ensure the continuous validation of .NET applications during the development lifecycle.
Proficient in performing quality assurance activities for DataBricks-based projects, ensuring the reliability and accuracy of data processing and analytics.
Developed and executed comprehensive test plans and test cases specific to DataBricks environments, covering data ingestion, transformation, and visualization processes.
Conducted thorough functional testing to validate the correctness of data pipelines and the accuracy of analytical outputs.
Led the Quality Assurance efforts for Duct Creek's policy administration system, overseeing end-to-end testing processes.
Developed and executed comprehensive test plans and test cases specific to Duct Creek's policy administration functionalities.
Created and Maintained Server side Integration Test using Python and Selenium Web driver.
Experience in Back-end testing, data validation, Database testing using SQL queries.
Expertise in documenting defects with high level of detail, accuracy, and informative recreation steps using Quality Center, Rally, JIRA, IBM Clear Quest, BugZilla.
Proficient with BDD and TDD using cucumber.
Devolpedd BDD tests using JBehave by writing behaviors and step defininitions. Developed reuired required Selenium support code in JAVA for Gherkin scenarios.
Experience in Mobile application testing in agile environment (Mobile/Tablets/Mobile Simulator).
Performed Manual as well as Automated Testing using Testing tool Selenium WebDriver, Appium.
Created business process model, Hybrid keyword driven, Data driven, Page object model (POM) and Automation object model (AOM) using UFT/QTP, ALM and other tools using dynamic descriptive programming, SORs and object repository to perform functional and regression tests.
Experience in writing and executing SQL queries to perform Data Validation and Back end testing of databases to check the integrity of data.
Proactively identifying areas of obstruction/breakdowns and take steps to rectify the equipment through application of troubleshooting tools in Electrical domain.
Used Python scripting language to automate few of the test cases most of the test being related to feature ANT.
Continuous Integration/Continuous Deployment (CI/CD):Implemented and maintained CI/CD pipelines to automate software integration and deployment processes.
Utilized tools like Jenkins to streamline the software development lifecycle.
Hardware Interfaces:Extensive testing experience with FPGA-based systems, ensuring functionality and performance.
Proficient in testing and debugging communication protocols, including UART, SPI, I2C, CSI-2, and USB.
Conducted validation and verification of hardware interfaces to ensure compliance with specifications.
Implemented both manual and automated testing strategies to achieve maximum test coverage and efficiency in DataBricks projects.
Conducted performance testing to evaluate the scalability and responsiveness of DataBricks clusters under different load conditions.
Collaborated closely with data engineers, data scientists, and business analysts to understand project requirements and objectives, ensuring alignment with testing efforts.
Utilized version control systems to track changes and manage code in DataBricks environments, ensuring consistency and traceability in testing processes.
Played a key role in ensuring the high quality and reliability of DataBricks-based data processing and analytics solutions.
Sound knowledge on Junit, TestNG framework for Unit testing, Maven and Ant for Project building tool, Jenkins/Hudson for Continuous Integration.
Configuration Management Tools VB scripting, IBM Rational Clear case, SVN, HARVEST.
Extensive experience in developing T framework applications using C#, MVC 4.0, ASP.NET, ADO.NET,VB.Net, WSDL, Web forms, and AJAX.
Dependency Management: Proficient in utilizing Composer for effective dependency management in PHP projects.
Introduced and championed Agile methodologies, improving team collaboration and responsiveness to changing project requirements.
Quality Assurance Automation:Spearheaded the implementation of automated testing tools, reducing testing time by [percentage].
Led initiatives to enhance test automation coverage, resulting in increased overall product quality.
Cross-functional Collaboration:Collaborated with development, product management, and business teams to ensure comprehensive test coverage.
Conducted regular cross-functional meetings to foster collaboration and address project bottlenecks.
Metrics and Reporting:Implemented key performance indicators (KPIs) for QA processes, providing regular reports to management on team efficiency and product quality.
Developed and maintained a robust defect tracking system, facilitating timely issue resolution.
Client Interaction:Acted as the primary point of contact for client QA-related inquiries, ensuring client satisfaction and adherence to project timelines.
Conducted regular status meetings with clients to discuss QA progress and address any concerns.
Successfully managed project dependencies, ensuring version compatibility and smooth integration.
Package Installation and Updates: Demonstrated expertise in using Composer to install and update packages, optimizing project workflows.
Implemented automated processes for routine package updates, enhancing project stability and security.
Developed data visualizations to effectively communicate complex data insights to stakeholders.
Implemented Power BI solutions for data analysis, trend identification, and decision support.
Designed and implemented automated test scripts for Salesforce applications to improve testing efficiency and reduce time-to-market.
Integrated automated testing into the continuous integration/continuous deployment (CI/CD) pipeline, enhancing the overall software development lifecycle.
Autoloading: Implemented efficient autoloading strategies using Composer's autoload feature, reducing manual code maintenance efforts.
Ensured seamless class loading and namespace resolution for improved code organization.
Created and executed automated (Coded UI) scripts in Visual Studio and in TFS Test Manager.
Experience of using testing tools like Quality Center, Microsoft Test Manager (MTM), Visual Studio, Team Foundation Server.
Demonstrated expertise in all phases of the software development life cycle (SDLC) and the testing life cycle.
Developed and executed comprehensive test plans, test cases, and test scripts for both manual and automated testing.
Led and participated in test strategy development, ensuring alignment with project goals and requirements.
Conducted functional, integration, regression, and performance testing to validate software functionality.
Implemented automated testing solutions, reducing testing time and improving overall testing efficiency.
Operating Systems:Proficient in testing applications on both Windows and Linux environments.
Experience in ensuring cross-platform compatibility and addressing OS-specific issues.
Programming Languages: Strong proficiency in Python for test automation and scripting.
Developed and executed test scripts for automated testing, improving efficiency and reliability.
Applied SQL queries for data validation and extraction, enhancing testing accuracy and efficiency.
Demonstrated expertise in testing for compliance with industry-specific regulations and standards (e.g., HIPAA, GDPR).
Conducted performance testing to evaluate system scalability and responsiveness under various load conditions.
Experience with test automation tools like Mercury Interactive tools WINRUNNER/ QTP/ Load Runner in heterogeneous platforms.
Experience in creating and executing very large and complex End-to-End Test Scripts across different application Interfaces both Automated and Manual.
Defined and executed Unit, Functional, Regression, Smoke, GUI and Security manual testing against weekly, milestone, or on-demand (developers) build.
Extensively worked on different Selenium automation frameworks.
Ability to use current technology and tools to enhance the effectiveness of deliverables and services.
Established and maintained good communication skills with project managers, developers, business experts and QA teams.
Excellent interpersonal skills, proven team player with an analytical insight to problem solving and deliver under high stress environment.
Unique ability to adapt quickly to challenges and changing environment.
TECHNICAL SKILLS:
Browsers
Internet Explorer 6,7,8,910 and 11, Chrome, Firefox, Safari
Web Development Tools
XML, HTML, Ajax, JavaFa Script, VB Script, TFS, ASP, JSP and Java Servlets, PHP, Jenkins
Languages
C, C#, Core Java, JavaScript, Python, VBScript
Web Servers / Application Servers
IBM WebSphere, BEA WebLogic, Tomcat, and IIS
Testing tools
Selenium (IDE, RC, Web Driver, and GRID), Quality Center, SOAP UI, TestNG, Junit, Appium, JMeter, Coded UI, log4j, cucumber, HP LoadRunner
Reporting tools
Jira, Bugzilla, Quality center, Rally
Operating Systems
Windows NT, Windows 2000 Server, Solaris, HP Unix, Linux and Citrix
Data Access Languages
SQL and PL/SQL.
Database Servers
ORACLE, SQL Server, Sybase and DB2.
GUI / Tools
Eclipse, Jbuilder.
Frameworks
Junit, TestNG, Maven, TDD, BDD
PROFESSIONAL EXPERIENCE:
LPL Financial, Fortmill, SC Aug 2021 – Present
Role: Test Automation Engineer
Project Description:
As part of Mobile Application, it involves works for MDX (My Disney Experience), DLR (Disney Land Resort) and HKDL (Hong Kong Disney Land) projects. Primary focus of this role is to check the quality of the entire UI, business logic, data flow logic, ensure high performance and responsiveness of requests from the front end.
Responsibilities:
•Involved in writing automated scripts for angular JS application using protractor and Java scripts.
•Tested the Web and Mobile application in Android and iOS devices.
•Involved in Rest Service testing using soap UI.
•Used Appium framework For Mobile Testing Automation in iOS and Android.
•Used Charles Proxy to debug and capture logs.
•Involved in documenting the Test Plan, Test Cases, Traceability Matrix and defect reports.
•Participated in a test automation tool selection process for an automated component testing harness in a JAVA, environment. Perform static analysis of source code using complexity metrics.
•Responsible for gathering business requirements, functional requirements and design documents for multiple projects.
•Iterative Testing: Understand that testing is an iterative process.
•AWS Services Proficiency: Demonstrate expertise in a wide range of AWS services, such as EC2, S3, Lambda, RDS, and others.
•Infrastructure as Code (IaC): Utilize IaC tools like AWS CloudFormation or Terraform for defining and provisioning QA infrastructure.
•Automated Testing Environments: Leverage services like AWS CodeBuild, CodeDeploy, and CodePipeline for continuous integration and delivery.
•Networking: Architect secure and well-connected networks for QA environments.
•Utilize Amazon VPC, security groups, and NACLs effectively.
•Experience in preparation of different types of test cases for SWIFT Interface
•Knowledge in XCode and exposure with XCUI testing framework using Swift for testing iOS supporting Apps.
•Generated and maintained detailed documentation for C++ and shell script-based test cases, ensuring comprehensive test coverage.
•Documented and reported defects with clear steps to reproduce, aiding developers in the debugging and resolution process.
•Contributed to the creation of test plans and test strategy documents, outlining testing approaches for C++-based applications.
•Configured ACI MTS environments to simulate real-world scenarios for testing purposes.
•Implemented and maintained configuration management processes to ensure consistency across test environments.
•Automated configuration processes to enhance efficiency and reduce the time required for test environment setup.
•Performed rigorous manual testing of payment interfaces, ensuring proper integration with external payment gateways and financial institutions.
•Verified the accuracy of transaction data, including payment amounts, currency conversions, and payment status updates.
•Designed and implemented automated test scripts using industry-standard tools for payment systems, reducing testing cycle times and improving efficiency.
•Automated regression test suites to ensure the stability of payment applications across continuous development cycles.
•Blue Yonder WMS Testing: Conducted comprehensive testing of Blue Yonder WMS modules to ensure system functionality, data accuracy, and compliance with quality standards.
•Developed and executed detailed test plans for various WMS features, including order processing, inventory management, and system integration.
•Adversarial Testing:Conducted adversarial testing using Generative AI models to identify vulnerabilities and potential weaknesses in software systems.
•Generative Models for UI Testing:Implemented Generative AI models for UI testing, ensuring the robustness of applications by simulating various user interactions.
•Synthetic Data for Privacy Compliance:Generated synthetic data using Generative AI to comply with privacy regulations, enabling comprehensive testing without exposing sensitive information.
•AI-driven Test Script Enhancement:Enhanced test scripts using Generative AI to automatically identify and address potential gaps in test coverage, improving the overall effectiveness of testing efforts.
•Collaboration with Data Science Teams:Collaborated with data science teams to integrate Generative AI models into the QA workflow, ensuring alignment with broader organizational goals.
•Regression Testing:Conducted thorough regression testing on mainframe applications to identify and rectify potential issues introduced during code changes.
•Created automated regression suites to streamline testing processes for mainframe systems.
•Mainframe Tools:Proficient in using mainframe testing tools such as [mention specific tools, e.g., IBM Z/OS, CICS, DB2, etc.].
•Demonstrated expertise in navigating mainframe environments and troubleshooting issues related to mainframe systems.
•Defect Tracking and Reporting:Tracked, documented, and reported defects found during mainframe testing phases.
•Collaborated with development teams to ensure timely resolution of identified issues.
•Implemented a combination of manual and automated testing strategies to achieve maximum test coverage and efficiency.
•Have extensive experience in Testing and Test Automation (Selenium WebDriver, TestNG) mainly for applications in Banking, RetailRetail Merchandising System).
•Utilized industry-standard bug tracking tools to identify, log, and track defects, ensuring timely resolution and release readiness.
•Collaborated closely with cross-functional teams, including developers, business analysts, and product owners, to ensure alignment on testing objectives and priorities.
•Conducted thorough regression testing after system updates to verify the stability and integrity of the policy administration platform.
•Experience in testing Mobile Web applications and performed the Apps testing on iPhone, iPad and Android Devices.
•Experience on International banking system and transaction with SWIFT codes and messaging system.
•Power BI: Proficient in creating interactive and insightful reports and dashboards using Power BI.
•Real-Time Operating Systems (RTOS):Tested applications on RTOS platforms, ensuring real-time performance and reliability.
•Familiarity with RTOS concepts and their implications on system behavior.
•Collaboration and Communication:Worked closely with development teams to understand software requirements and design effective test cases.
•Effectively communicated test results and identified issues to cross-functional teams.
•Problem-Solving and Troubleshooting: Proven ability to troubleshoot and resolve complex software and hardware issues.
•Developed and executed test scenarios to identify and address corner cases and edge conditions.
•NLP Integration:Successfully integrated NLP techniques into the QA process to enhance the analysis of natural language requirements, resulting in a [percentage] improvement in requirement comprehension.
•Sentiment Analysis for User Feedback:Implemented sentiment analysis models to evaluate user feedback, enabling the identification of critical issues and enhancing the user experience.
•Automated Text Processing:Developed and deployed automated text processing tools using NLP algorithms to analyze large datasets, improving the efficiency of test data preparation and analysis.
•Intent Recognition for Test Case Design:Utilized NLP models to recognize user intents and automatically generate test cases, reducing manual effort in test case creation by [percentage].
•Regression Test Suite Development:Designed and maintained comprehensive regression test suites to ensure the stability of software applications across multiple releases.
•Automation of Regression Tests:Automated repetitive regression test scenarios, reducing testing time by [percentage] and minimizing the risk of regression issues.
•Continuous Integration (CI) Integration:Integrated regression tests into CI/CD pipelines, ensuring automated execution with every code change and providing rapid feedback to development teams.
•Defect Impact Analysis:Conducted thorough defect impact analysis during regression testing to identify areas of potential risk and prioritize testing efforts effectively.
•Version Control Integration:Implemented version control for regression test scripts, facilitating collaboration among team members and maintaining a clear audit trail.
•Chatbot Testing:Led the testing efforts for chatbot applications by implementing NLP-driven testing strategies, ensuring accurate understanding of user inputs and appropriate responses.
•Neural Network-based Test Automation:Implemented neural network models for intelligent test automation, optimizing test execution times and improving the accuracy of test results.
•Utilized version control systems to track changes and manage code in DataBricks environments, ensuring consistency and traceability in testing processes.
•Played a pivotal role in ensuring the high quality and reliability of DataBricks-based data processing and analytics solutions.
•Established and maintained traceability matrices, linking requirements to test cases for thorough test coverage.
•Integration and Regression Testing:Played a key role in the integration testing of Blue Yonder WMS with other enterprise systems, verifying seamless data flow and communication.
•Performed regression testing to identify and address potential issues during system upgrades and enhancements.
•User Acceptance Testing (UAT):Led User Acceptance Testing efforts for Blue Yonder WMS implementations, collaborating with end-users and stakeholders to validate system performance and user satisfaction.
•Conducted defect triage meetings, collaborating with development teams to prioritize and resolve issues.
•Utilized industry-standard testing tools and frameworks to enhance the testing process.
•Mentored junior QA team members, providing guidance on best practices and testing methodologies.
•Conducted security testing to identify vulnerabilities and ensure compliance with industry regulations (e.g., PCI DSS) in payment processing systems.
•Collaborated with security teams to implement and execute test scenarios related to data encryption, secure communication, and user access controls.
•Designed and executed performance tests to evaluate the scalability and responsiveness of payment systems under various transaction loads.
•Identified and addressed performance bottlenecks to ensure optimal system performance during peak transaction periods.
•Collaborated with cross-functional teams, including developers and business analysts, to ensure quality delivery.
•Used Jenkins continuous integration server to run automated test suites.
•Extensively used Selenium APIs such as TakeScreenshot for Capturing failed test cases, select for selecting multiple values from list, Action for various key and mouse event, with different Locators (Xpath, Css, id, Link text).
•Quality Assurance and Testing:Collaborated with development teams to establish testing environments using Composer.
•Conducted integration testing of ACI MTS with other components and systems to validate seamless interoperability.
•Collaborated with network and infrastructure teams to ensure ACI MTS integration with existing network infrastructure.
•Conducted thorough QA testing to identify and resolve dependency-related issues proactively.
•Documentation and Knowledge Sharing:Created comprehensive documentation for Composer usage within the team, facilitating onboarding and knowledge transfer.
•Conducted workshops and training sessions to enhance team members' proficiency in Composer best practices.
•QA Lead in Retail Merchandizing team focusing on the integration between jDA and Confidential and Car Quest Independent
Stores/Warehouse for an Integrated Transportation Management
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