Ivan Curra

Miami Gardens, FL *****

ad5bzm@r.postjobfree.com

+1-786-***-****

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Authorized to work in the US for any employer

Work Experience

Transportation Director

SANTOS MEDICAL CENTER - Miami, FL

November 2017 to January 2024

• Oversaw the scheduling of vehicles and drivers to ensure timely delivery of patients.

• Inputted patient data into computer database accurately and quickly.

• Coordinated with patients and drivers regarding delivery schedules, special needs, and other relevant information.

• Performed basic administrative duties such as filing, copying, scanning.

• Analyzed data from various sources to identify trends in transportation operations.

• Implemented policies and procedures related to driver safety, route optimization, vehicle usage.

• Provided guidance and advice to staff members regarding operational issues or concerns.

• Conducted investigations into customer complaints or incidents involving company vehicles or personnel.

• Established key performance indicators to measure the effectiveness of transportation operations.

• Developed strategies to increase customer satisfaction through enhanced communication protocols. ASSISTANT SUPERVISOR

C.A.C. FLORIDA MEDICAL CENTERS - Miami, FL

2005 to September 2017

Driver doing several routes and from five years to the present as assistant supervisor ( sometimes the whole role of supervisor ) at C.A C. Little Havana transportation region which serves and provide transportation to the centers of C.A C. Little Havana, liberty city, north Miami Beach, C.A.C.

care, and Margate.

● Real Time Stats Appointments and Work Together, Hand By Hand, with Administrations and Others Center Departments to give The Patients The Best Service And Customer Service.

● Routing transportation for about 800 patients daily with different medical needs such as surgeries, routine medical appointments, therapies, wellness centers, emergencies, etc., etc.

● Closely Monitor and Supervise more than 50 Drivers per day. Supervisor

LEON MEDICAL CENTERS - Miami, FL

1999 to 2005

Hialeah Region Supervising More Than 50 Drivers

● Routing Transportation for More than 700 Patients Daily In A High Stress Environment

● Maintaining A High Level Of Customer Service And A Superior Level Of Engagement Of The Drivers With The Objectives Of The Company.

● Communication With Administrators And Others Center Departments. Skills

• Customer relationship management (10+ years)

• Transportation management (10+ years)

• Leadership (10+ years)

• Data entry (10+ years)

• Organizational skills (10+ years)

• Communication skills (10+ years)

• Customer service (10+ years)

Additional Information

Skills

● CDL Class B, Passenger endorsement

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