Lucy Louison

*** *. *** ****** ***. *F, Bronx, NY 10467 • ad5bx9@r.postjobfree.com • 646-***-****

Seasoned Counselor and Case Manager Focused on Program Direction and Implementation

OBJECTIVE AND PROFESSIONAL PROFILE

To be an effective contributor with impact at a Program by utilizing my academic background and acquired skills in the field of Case Management and Social Work.

Excellent communication and interpersonal skills with individuals of diverse backgrounds and ages, including MICA, MI, Terminal Illness and special needs

Very detail-oriented professional in pursuing the optimal care for clients

Collaborated with service providers and followed through with adherence to treatment plans

Certified in Solution Based Casework (November,2016)

Can communicate effectively in Spanish

Worked on cases using MS Word, MS Excel,Power Point, CAIRS, Outlook, Connections and PROMIS systems.

EXPERIENCE

Good Shepherds Services, Bronx, NY January 6, 2020 - Dec. 23, 2021

Bilingual Sr Case Worker

Task Supervisor to Family Workers

Integral role as Functional team leader in on-boarding new staff

Facilitate and Co-facilitate trainings

Collaboratively work in referring and linking the families to required services

Monitoring compliance, progress and providing supports, advocacy and encouragement

Conduct assessments for children and families referred by ACS, community-based organizations and self - referrals.

Good Shepherds Services, Bronx, NY

Bilingual Case Worker January 21, 2014-January 6,2020

Conduct assessments for children and families referred by ACS, other agencies community-based organizations and self- referrals

Provide individual, family and group counseling for children and families based on Solution based counseling,

Plan, coordinate, implement groups for children, parent and families including facilitating Family Team Conferences with families, community partners and ACS.

Bronx-Lebanon Hospital Center, Bronx, NY

Social Worker Assistant May 2005 – December 2010

Established, maintained therapeutic relationship with, and case managed up to 16 clients

Referred and linked clients to needed community-based services to maximize their abilities to integrate effectively in their own environment

Developed and Implemented assessments and treatment plans and completed other required documents

MHAEC/ ICMS, East Orange, NJ

Case Manager IV January 2002 – April 2005

Assisted Team Leader in supervision, liaison, report preparation and meeting participation, and assumed team leader’s duties in his/ her absence

Visited state psychiatric hospitals to assess new admissions for ICMS enrollment upon discharge

Attended monthly joint discharge meetings; participated in discharge planning and assigning cases

Established and maintained therapeutic relationship and case Managed up to 10 mixed-risk level clients

Case Manager II August 1998 – January 2002

Established, maintained therapeutic relationship with, and case managed up to 20 mixed-risk level clients

Linked clients with community-based services to maximize their ability to integrate in the community by facilitating access, via transportation, coordinating services, and monitoring service delivery

Developed and implemented treatment plans and completion of other documents

Identified clients’ resource gaps and provided direct service support to their natural support system (family, friends, employer, self help groups)

EDUCATION

Bloomfield College, Bloomfield, NJ- Bachelor of Arts in Psychology, May 1996