Darlene Knights
Los Angeles, CA *****
ad5bwd@r.postjobfree.com/ 323-***-****/ linkedin.com/in/darlene-knight-
PROFESSIONAL SUMMARY
Include up to a four-line summary that highlights your strongest achievements and skills, explains your career
transition, or provides a high-level overview of your professional body of work.
EDUCATION
California State Long Beach University, Long Beach, Ca 8/2023- 5/2024
Cybersecurity Certificate
Cybersecurity training program instructed by industry leaders. Advancing skills through hands-on labs and projects.
Courses: Microsoft Security, Computer Networking, Linux Security, Cloud Security
West Los Angeles College, Culver City, CA 7/2016-current
Associate of Arts Degree Liberal Arts in
Behavioral/Social Science & Arts and Humanities
Career College Consultants, Los Angeles, CA 10/2015-7/2016
Medical Billing/Coding – Certificate
CERTIFICATION & SKILLS PROFILE
Operating systems: Window Client 7 and 10, Window Server 2012 R2, Linux (Ubuntu, Debian, Kali)
Networking: VLANs, ACLs, VTP, 802.1Q, inter-VLAN routing, VPN
Cloud Security: Amazon Web Services (AWS)
Programming & Scripting: Scripting, PowerShell, Python
CYBERSECURITY PROFESSIONAL PROJECTS
Cybersecurity Labs & Projects California State University Long Beach 1/2024 – 2/2024
Project: Networking Configuration
Analyzed and troubleshot complex network structure for a simulated bank branch requiring multiple subnets, OSPF dynamic routing, 802.1Q trunking/inter-VLAN routing
Implemented initial network security on Cisco devices through a set of ACLs, port security, accounts, and password encryption to ensure availability and security throughout the network
PROFESSIONAL EXPERIENCE
California Rehabilitation Institute, Los Angeles, CA 2/2022 - current
Therapy Coordinator/ Scheduler
138-bed facility for Brain Injury, Spinal Cord Injury, Stroke, Amputation, Neurological Disorders, Orthopedic Conditions and Multiple Traumas
Supports the functions of the therapy department by maintaining tools to enhance operations such as the patient schedule, performing therapy minutes and charges audits and assisting with coordination of Team Conference schedule.
Works closely with Therapy Director / Manager or Therapy Leads to manage daily staffing changes and to assist with therapy staffing based on coverage requirements to support patient scheduling needs.
Communicates with appropriate hospital personnel regarding patient schedules, team conference schedules and snapbroad other related meetings/appointments as requested.
Manages schedule requests from therapists in a timely and efficient manner, and coordinates with other clinical departments.
Responds to requests for information according to established procedures. This includes but is not limited to requests from patients, other departments, and physicians
Demonstrates flexibility with assignments by managing daily workload and additional assignments as given. Used Epic, MS Word/Excel, e-mails and copier and faxed.
Advantage Surgical Wound Care, El Segundo, CA 10/2021 -11/2021
Robert Half Staffing /Temporary
Transcriptionist/Data Entry Operator
Document the physician dictated patient history, physical examination, family, social, and past medical history as well as document procedures, lab results, dictated radiographic impressions made by the supervising physician and any other information pertaining to the patient’s encounter in the Emergency Department.
Document the physician dictated patient history, including history of present illness, review of systems,
Past medical and surgical history, family and social histories, medications, and allergies.
Document physical examination findings and procedures as performed by the physician.
Document the results of laboratory and radiographic studies as dictated by the physician.
Document the correct time of patient care related activities, including physician to physician communication, family communication and re-examination of the patient.
Word /Excel, Email and Wound expert scheduling system.
Premier Cleaning and Home Solutions, Los Angeles, CA 3/2019 - 6/2021
Data Entry Clerk
Input clients information and scheduling
Input charges
Handled customer inquiries and problem- solving issues
Word, excel, phones and fax/copier
United Recycling Services, North Las Vegas, NV 1/2015-3/2019
Data Entry Operator–Part time/Remote
Good written and verbal communication skills
Excellent time management and organizational skills
Experience with quick and accurate data entry and detailed
Enter open orders into system based on received Purchase Orders
Input over 50 to 100 dumpster order daily
Oversee customer satisfaction with services
Process customer requests for order placement in a timely, accurate and professional manner.
Cedar Sinai Healthcare Systems – Los Angeles, CA 4/2002-10/2014
Schedule Staff Assistant (OR/Surgery Department)-Voluntary Laid off
Coordinate inpatient/outpatient surgeries for all specialties (General, Plastics, OB GYN, Urology, ENT, Cardiac, Ortho, Pediatrics, Cath Lab, Ophthalmology, Oncology, Bariatrics, Nerve pain, Neurology(Brain/Spine) and Kidney transplants and Robotics cases)
Coordinate instrumentation and implants equipment approvals
Input 50 or more cases daily by online schedule, fax and phone.
Multi-task and customer service.
Booked over 1000 cases a month.
Handle daily conflict scheduling bookings; Confirm privileges for new physicians; Confirm and update surgical consents and procedures
Collects surgical service statistics
Monitors surgical service block utilization
Follow up with MD office or clinical staff to clear up any discrepancies or missing information
Human Tissue Auditing - Excel
Print reports, interacted with SIS team for updating system errors, mapping procedures, and merging patient accounts; Review next day or 3 days out preference cards
Edit surgical procedure preference card daily.
Use EPIC/ESI and OR-Sched (Online) surgery scheduling systems. Interpersonal skills for interacting with physicians, nursing staff and medical staff daily and medical center.
Web VS patient Records System and MSO (MD Privileges system) Use MS Word, Excel. Printers, Copiers, fax machine, scanning, E-mail and voice mail. Team player.