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Quality Assurance Customer Service

Location:
Haines City, FL, 33844
Salary:
28 hr
Posted:
April 28, 2024

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Resume:

ELIUD RODRIGUEZ JR

**** ******* ****

Haines City, FL 33844

Cell Phone # 321-***-****

ad5bu9@r.postjobfree.com

Summary

Dedicated supervisor with over 5 years of Experience. Skilled in leading teams of individuals and helping them conduct their duties while increasing their productivity. Strong communication and collaboration skills to help teams find their potential and exceed company expectations.

Professional Experience:

February 2023- Present: Warehouse Manager, SYL Roofing Supply, Orlando FL

Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols. Controls inventory levels by conducting physical counts and reconciles with data storage systems. Maintain the physical condition of the warehouse by planning and implementing new design layouts. Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, and floor productivity, shipping, and customer service.

Schedule and oversee warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime.

September 2018- February 2023: Warehouse Supervisor ZT Systems, Secaucus NJ

Responsible for maintaining and overseeing inventory and supplies by receiving, storing, and delivering items. As a Warehouse Lead, I was responsible for ensuring the highest quality of the work and maximizing the productivity of our warehouse. OSHA Certified Trainer under regulation 1910.178. Establish and execute cycle count schedule in compliance with the corporate accounting objectives and investigate, identify and reconcile the cycle count discrepancies and shortages.

January 2017-September 2018: Field Security Supervisor, Allied Universal, Fort Myers FL

As a Security Shift Supervisor, I was responsible for overseeing the activities of the security shift, which provides safety and protects all patrons, employees, and company assets. Supervise programs and processes to reduce and control loss time injuries. Review staffing levels to maintain full coverage of posts. Delegate authority and assign responsibilities. Investigate incidents and/or customer complaints and compile data for accurate reporting.

January 2016- January 2017: Security Officer Universal Studios, Orlando FL

At Universal my responsibility was to secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtaining help by sounding alarms. Preventing losses and damages by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

July 2008- December 2015: US ARMY Military Police

Maintained 100 percent accountability of over 4 million dollars worth of government equipment. Provided a well-maintained schedule for services due and ensured all services where conducted and completed on scheduled time. Efficiently solved problems when the equipment was broke due to field or training exercises and properly conducted time management to fix the situation. Prepared for Annual and Semi-Annual inspections and exceeded over 95 percent grade on all inspections. Deployed to Iraq during Iraqi Freedom in 2010 and finishing my career At West Point NY in 2015.

Education

2016-2018: Full Sail University Orlando FL, Bachelor Degree In Audio Production and Business Administration

Learning the fundamentals of audio and technology along with essential business skills for the music and entertainment industry. Proficient with Avid, Pro Tools. Logic X, Live 9, Melodyne, and popular VST’s along with the Wwise program, creating and integrating sound FX to the program. Recording voiceover, dialogue editing, and mixing. Sound design, sweeting, SFX library and music library management, noise reduction and audio restoration, radio & TV spot production, mixing and mastering audio content for videos and multimedia content, voice talent casting, file management, and delivery, graduating with a GPA of 3.7.

Training

Basic warrior skills and use of firearms, Military/Civil laws and jurisdiction, Investigating and collecting evidence, Warrior leader course.

OSHA 10hr General Industry Course. Crown Train the trainer program according to regulation 1910.178

Awards

Army Commendation Medal, Army Achievement Medal (2), Army Good Conduct Medal (2), National Defense Service Medal, Iraq Campaign Medal Global War on Terrorism, Service Medal, Army Service Ribbon, Overseas Service Ribbon, Drivers Maintenance Badge, Non-Commissioned Officer Certification.

Skills

Bilingual, Spanish and English

Standing to extend and reach, seating forklift, cherry picker, and electric pallet jack powered industrial truck including the Ryder



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