Jonathan Cruz
San Diego, CA *****
ad5btn@r.postjobfree.com
PROFESSIONAL
•To obtain a challenging position that applies my experience and
SUMMARY
utilizes my skills. QUALIFICATIONS: Fluent in English and
Spanish.Over 6 six years of QA/QC experience. Skilled in several
QA/QC computer programs such as Syspro. Strong professional
communication skills utilized to problem solve with vendor
firms. Thriving phone customer care/call center experience.
Exceptional work ethic.
SKILLS
Reading Comprehension
Operational Processes
Effective Customer
Communication
Verbal and Written
Communication
Material Inventory
Referral Generation
Promotional Campaigns
Special Assignments
Qualified Lead Generation
Customer Relationship
Management
Active Listening
Outreach Initiatives
Safe Driving
Shipment Processing
Report Generation
Manufacturer Specifications
Campaign Development
Customer Satisfaction
Business Operations
Information Gathering
Brand Awareness
Promotions Programs
Safe Work Practices
WORK HISTORY
BIO TECHNICIAN/ DIAZYME LABORATORIES 10/2011 to 10/2020
Successfully prepare, file, assemble and table package
according to request, regulations and policies as well as
ensuring all set up and equipment are completed with high
quality assurance
Collaborate with other workers to ensure and maintain
workplace safety, perform housekeeping, clean-ups.
Exceed all personal and team goals by utilizing effective methods.