MARCUS RABB

Denver, CO *****

ad5bpl@r.postjobfree.com / 720-***-****

SUMMARY

I worked for over three years at the family Dollar located at 998 sheridan as a security/greeter while being there I handled many tasks including being a cashier and I'm just looking to continue my journey in the Work Force SKILLS

High level of integrity

Relationship building and management

Conflict de-escalation

Incident Reporting

Interior and exterior patrol

Shift work experience

EXPERIENCE

Greeter / Family Dollar - Denver, CO 02/2021 - 03/2024 Greeted customers upon entering the store, providing a friendly and welcoming atmosphere. Answered front desk phones.

Answered customer inquiries about merchandise and services. Helped keep entryway and front line clean, organized and fully stocked with inventory. Operated cash register to process payments for purchases. Maintained cleanliness of front entry area.

Offered customer support by directing to designated locations and connecting with specific personnel. Organized displays to attractively showcase products. Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities. Assisted customers in finding desired items on shelves or through catalogs. Observed customers coming and going to protect store assets. Monitored customer activity in order to detect potential theft or safety hazards. Maintained knowledge of store layout to better assist customers with product location. Reported any suspicious behavior or incidents immediately to management. Escorted customers to vehicles.

Greeted passengers at craft entrance and offered assistance and engagement to put all travelers at ease. Enforced store policies regarding returns, exchanges, and payment methods. Helped unload deliveries from trucks when they arrived at the store. Conducted inventory counts at end of day and shift to ensure accurate records. Recognized security risks to properly handle situations. Maintained positive working relationship with fellow staff and management. Greeted and assisted customers to foster positive experiences. Provided support with loading purchased items into vehicles for customers as needed. Assisted patrons with handicaps to appropriate seating. Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents. Processed admission payments and provided tickets. MR

EDUCATION AND TRAINING

High School Diploma 01/2008

Aurora Central High School - Aurora, CO