LaMeisha Newsom

Moreno Valley, CA ***** ad5bom@r.postjobfree.com

951-***-****

I am seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth.

Office Organization & Administration Records Database Management

Proofreading

Accuracy

Document Quality Assurance

General Bookkeeping (A/P & A/R) Telephone & Front Office Reception Spreadsheets & Reports

Scheduling & Calendaring Meeting

Event & Travel Planning

Typing (55+WPM) & Data Entry (10,000+KPH) Insurance Benefit Verification & Eligibility

Appeals & Grievances

Fraud Prevention Review

Quality Assurance Review

Case Review

Case Management

Medical Terminology & CPT/ICD-9 coding

Authorized to work in the US for any employer

Work Experience

Quality Assurance Case Manager

TEKystems - Linthicum, MD

May 2023 to Current

I am responsible for quality control test of applicant eligibility determinations based on program requirements. I ensure the process and policy standards are followed to meet program compliance requirements. Reviewed applications for accuracy. Validate program pathway eligibility in accordance with program policy and procedures and identify as well as discuss issues and proposed solutions with leadership. I monitor and maintain applicant electronic files through progression of file lifecycle and effectively communicate identified compliance issues and corrective actions. I apply critical thinking and problem solving to complete applicant files.

Customer Service Representative I

ABI Document Support Services - Loma Linda, CA

October 2021 to May 2023

The Customer Service Specialist's role is to respond to internal and external customer inquiries and to proactively contact clients to resolve outstanding issues. The primary objective of the Customer Service Specialist is to establish and build long-term rapport with ordering clients and to monitor and guide their orders through the various operational processes through successful completion while providing ongoing and timely communication updates for both internal and external customers.

Case Coordinator

Arrowhead Evaluation Services – Redlands, CA

August 2019 to October 2021

Process a high volume QME Physician Supplemental Report requests for workman’s compensation cases by way of data entry, logging, updating spreadsheets, obtaining charts and/or additional necessary documents on a case-by-case basis. Use comprehension skills and attention to detail capabilities to designate reports by priority, legalities, and complete/ incomplete request letters. Reviewed reports for any grammatical or compositional errors. Make daily outbound calls to various offices to obtain information to complete requests to be forwarded to physicians in an allotted time frame. Retrieve patient charts for the physician’s review to accompany each report request via various routes and locations internally as well as externally from the company.

QC Auditor

Abbott Vascular – Temecula, CA

January 2019 to August 2019

Responsible for ensuring that standards of excellence are maintained during the production/repackaging of goods, inspect and calibrate auditing tools, such as scales, callipers and other testing equipment. I visually conduct audit inspections for products and/or product labels.

Documentation Specialist Abbott Vascular - Temecula, CA

July 2018 to Dec 2018

I was responsible for creating validation reports, obtaining internal and external documents to compile reports, reviewing and verifying data from outside sources, the maintenance of business' documents such as routing reports to appropriate approvers before documents are archived and released. Also responsible for filing, scanning, faxing, composing correspondences and data entry. In addition, my responsibilities were maintaining paper files, electronic files, perform document control by reviewing or editing documents prior to them being sent to be or archived.

Merchandiser

RMSI - Livermore, CAJune 2017 toJuly 2018

Responsible for the distribution and merchandising of food products to our client's specifications.

I restocked and rotated products, resolved any service issues, took inventory, removed any expired or damaged products, and replaced products. Responsible for promoting and marketing the food products by means of store displays in addition to billing and pricing of food products.

Office Clerk

US TECH SOLUTIONS - Rancho Cucamonga, CA

February 2015 to October 2016

Generated daily reports based off previous delivery day tickets for several locations. Also responsible for manual daily data entry based on generated reports as well as being responsible for checks and balances pertaining to delivery tickets confirming delivered and returned products are accounted for. Responsible for filing, proofing cylinder Fill Records for accuracy daily. Updated Driver Reports in Google Sheets as well as created Work Orders on a monthly as well as an as needed basis for several locations as well as updating their inventory into Oracle. Responsible for maintaining and balancing Plant Manager's monthly expense statements as well the Operations & Maintenance Technician's statement. I also performed various administrative tasks that are required as well as provide backup assistance to the Quality AssuranceDepartment.

Education

Associates of Business Administration in Business Administration

Riverside Community College -Riverside, CA August 2015 toPresent

Medical Assistant

Westech College - Moreno Valley, CA July 2012 to June 2014

Diploma

Scripps Ranch High School - SanDiego, CA June 1999

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