Logan Beaufort

904-***-****

ad5bme@r.postjobfree.com

Summary of Qualifications

• Strong Written and

Verbal

Communication Skills

• Ability to Excel in Team

Projects or Individual

Responsibilities

• High Quality

Professionalism; Time

Management

• Goal Oriented;

Attention to Details

• Notable Interpersonal

Skills; American Sign

Language

• Problem Solving

Capabilities

• Outstanding Customer

Service; Able to Thrive

in Fast Paced

Environments

• Consistent Utilization

of Best Practices

• Microsoft Office

Proficient; 45 WPM

Relevant Work Experience

Customer Service Associate

Startek Solutions 2022-2024

• Answered general/billing questions on products and services from customers.

• Actively listened to customer needs and determined if they need additional products/services.

• Maintained ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team

• Assisted as needed with troubleshooting steps to ensure client satisfaction.

• Address and resolve customer concerns to achieve first contact resolution.

• Met daily qualitative and quantitative targets and achieved all objectives for service, productivity, and quality.

Operations Manager

Florida Atlantic University Student Union 2021-2022

• Oversaw building operations and ensure proper event management of a 105,000 sq. ft. facility with 16 event spaces for a robust college campus.

• Consistently communicated with students, clients, staff members and delegated tasks as appropriate to ensure the over readiness of an event space.

• Actively ensured compliance with all appropriate building codes, emergency procedures, requisitions, and university directives regarding building operations; organized daily logs of activities and submitted detailed reports to campus leadership. Logan Beaufort

Page 2

Team Lead

Chil-Fil A 2017-2020

• Insured that Team Members follow recipes and read tickets to accurately prepare all orders.

• Insured that Team Members are extremely accurate with weights and measurements for all recipe items.

• Insured that Team Members worked at a pace to maintain restaurant's established speed of service guidelines.

• Insured that workstations were clean at all times.

• Insured that cashiers followed cash handling procedures at all times.

• Executed proper security and cash handling and control procedures and held cashiers accountable to adhering to policies and procedures.

• Insured that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.

• Perform any of the tasks above as needed throughout shift. Education

70+ credits towards Bachelor of Science in Health Science

(currently enrolled; expected graduation Spring 2025) Florida Atlantic University- Boca Raton, FL

High School Diploma

Sandalwood Highschool- Jacksonville, FL

Graduated: 2020

Activities and Accolades: AVID Program and Men’s Leadership Club, Awards: Sandalwood AVID Man of the Year, AVID Mentor of the Year

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