BLANCA ELIZABETH OROZCO MORENO

403-***-**** ad5bjl@r.postjobfree.com Calgary, AB

Profile

Diligent and detail-oriented Administrative Assistant, Costumer Service, Accounting, Supply Chain & Senior Buyer with experience in retail, procurement in transnationals, bookeeper in a Canada company, With a solid background in Customer Service and Supply Chain managments, office task management and proficiency in various Microsoft Office tools, my goal is to contribute my skills and dedication to improve organizational efficiency and effectiveness

Highlights/ Relevant skills/qualification

•4 Years of experience as Customer Service

•MS office and proficient in MS Excel for data entry, organization, and analysis

•Bachelor’s Degree in Mayor Accounting

•English and Spanish

•Great customer service skills

•Higth level of resposability

•Excellent organizational and time management skills to handle multiple tasks efficiently

•Collaborative team player, contributing to a positive and productive work environment

•Strong attention to detail, ensuring accuracy in documentation and office tasks

•Proactive problem solver, capable of finding solutions to challenges independently

•Adaptable and Super quick learner, open to embracing new technologies and processes

•Flexible availability

Employment History

Frond End Supervisor sep 29 2019 - actual

Canadian Tire, Calgary, AB, Canada

•Resposable for frond end service

•Providing excellent customer service by answering customer queries by phone and e-mail and solving customer problems

•Resposable for make the braek sheet for coverage chashiers, Hunting desk cashier, key desk cashier, self check out cashier, Cosutmer services representatives, Host, adn CSR's

•Work every day in the Managment Agenda and solve or fix all corresponding to my deparment

•Resposable for make the pick list and pick and fill cash lines items, and self check outs, also Responsable for mantainance filled or request supply for Vending machines

•Keep organized and locted all items at POP locl up.

•Make sure the replace items accoridng the season and stock in Cash lines, located and bin cap per item

•Swich tills as need it and pick the money (over limit as need it ), closing cash office.

Book Keeper

Aucamapu folk Society jun 2021 - sep 2023

•Resposable organize and keep in file all documetation related to Aucamapu

•Register all the movents in Quick Books

•make tha bank statements reconcilation

•make the proffit and loss

•make the general balance

•fill all the information requested from the Casino (fill the information, organize teh documentation requested) i am still doing this every year.

Supply Chain Specialist 2018 - 2021

IBM, El salto Jalisco, Mexico

•Attedning metting for short report status every day

•Placing orders as need it ( SAP)

•Cancel or pull in or push outs orders as need it

•Mateinance the system (SAP) updated with every single item (price, MOQ, packing, T&C etc )

•Mantening orders, placed new ones, following status and tracking #

•Following and solving issued with trafic qith the trasnit shipments or invoce issues

•Solve issues with Account payable for all my suppliers, make sure thah they get the paymetns on time and dont Scheduling and confirming appointet delays shipments .

•Professional and timely response to electronic queries, emails & attending mettings.

Education and certifications

Accoting Major Degree Diploma ( 4 years) valid in Canada approbe by WES oct 2023

Many courses about retail at Canadian Tire University (like 40 or more)

Many Courses about Supply Chain and procuremnt ( IBM, Hitachi & Benchmark electronics)

Many Courses about conduct and Ethics Gidelines ( IBM, Hitachi & Benchmark electronics)

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