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Customer Service Office Manager

Location:
Redondo Beach, CA
Salary:
$30/hr
Posted:
April 27, 2024

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Resume:

Carrie Reinagel

+1-310-***-****

ad5bj5@r.postjobfree.com

https://www.linkedin.com/in/carriereinagel

Objective To do meaningful work with joy while being paid fairly. Skills Self motivated, versatile, empathetic, highly trained in communication and teamwork, consistent

Work Experience

Left Coast EV/Office Manager + Personal Assistant/2019-present I manage business systems and schedules, hiring and customer service, website management, social media marketing and sales, proposals and billing, as well as personal finances, travel and well being initiatives for an eccentric inventor who converts ICE cars to electric vehicles.. Big Dream Coaching/Business Coach/2012-present

I coach entrepreneurs on accomplishing results while also prioritizing well-being for themselves and their teams. I support business owners with creating and maintaining systems, improving communication, increasing teamwork and profitability. Be Well Incorporated/Founder + CEO/2000–2021

Be Well is a holistic spa company I created to operate spa and wellness programs in multiple high-end hotels, private clubs, movie studios. I also developed a mobile spa, serving up-market residents in Los Angeles. I built Be Well as a remotely operated, holistic business that served 8 locations at once, over the phone, as well as earned $500k a year at its peak.. Client Service-crafted a homemade reservations system and was sole client service rep, every day, 12 hours a day, for the first 7 years of my business. I served high end corporate and leisure travelers from all over the world. My team was frequently lauded for our attention to detail. Operations-managed all aspects, including creating all operations systems from scratch. I managed all client service, scheduling practitioners, vendors, and account partner relations. Created orientation and incentive programs for account partners’ employees. Human Resources-crafted custom systems that supported my unique selection and training needs. I recruited, hired and trained hundreds of practitioners and spa managers. Managed retirement plans. Created training programs for operations, humble client service, and innovative spa treatments. My greatest joy was creating a company where my team was happy, well paid, and who loved working with me for many years. Accounting-responsible for all accounts payable and receivable, tax documentation for all 1099 and W2 team members. Secured $15,000 in grants.

Sales-I built Be Well by going out and creating relationships with account partners. I grew my company from $0 to $500,000 in 6 years, without capital or investors. Marketing-I designed logos, menus, promotions and newsletters. Created built in, guerilla sales and marketing systems for our account partners which kept a steady flow of clients for their bottom lines. I secured multiple public relations interviews and articles, including the LA Times.

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Education

Landmark Education/The Forum, Communication as An Access to Power, Communications as a Power to Create, The Team, Management and Leadership Program

(yrs 1 and 2), The Advanced Course, Wisdom Course/2009-2013 These rigorous, entrepreneurial development programs taught me the power available in generating tangible results with a team. I was trained on how to lead with clarity and empathy, to coach others and cause their leadership, to build teams and teamwork in any situation, and manage with communication and wellness present for all. Institute of Embodied Wisdom/The Art of Leadership Mastery/Jan 2008-Aug 2008 Leadership program which helped me gain these skills: establish a vision for the future, set and achieve goals aligned with my vision, develop a compelling leadership presence, inspire collective action, engage and mobilize others to accomplish great things, make difficult decisions confidently according to principles and values, have the ability to hold myself and others accountable.

Peak Potentials Training/Millionaire Mind Intensive, Enlightened Warrior, Wisdom, Never Work Again/2006-2009 Courses in mindset, marketing, coaching, money management, and strategic partnerships.

California Yoga Institute/Certified Yoga Teacher/1999 California Healing Arts Center/Certified Massage Therapist/1998 San Francisco State University/Bachelor of Arts/1995 Major: Psychology - Minor: Philosophy Personal Passion Projects

The Human Library/2020-present Originating in Europe and brought to Los Angeles by a dear friend, The Human Library is a place where people can be "read", like books, on topics that may be controversial, with the intent to create communication and understanding in the world. La Vida, The Voices of Women/2019-present I am committed to people being seen and heard, so I produced 6 episodes of storytelling by women. Each episode is also a fundraiser benefiting women and children.

Board Member-Hotel Association of Los Angeles/2010-2018 Most of this time, I was the only female board member.



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