Ft Lauderdale, Fl
Zip Code: 33312
ad5biw@r.postjobfree.com
Barbara Plunket
OBJECTIVE: To obtain a position where I can further develop my managerial skills and utilize my desire for growth within the organization.
EXPERIENCE:
Delta Sky Club, Ft Lauderdale Jan. 2016/Present
Sodexo corporate services, General Manager
Oversee all aspects of clubs 200+ seating dining room with full service bar, serving up to 900+ passengers per day
Ensure all compliance standards are being met in accordance with Delta regulations
Signatory for all Sodexo employees at FLL
Responsible for the organization and documentation to be in compliance for annual 3rd party NSF food sanitation and safety audits. Provided support remotely through TeamViewer software.
Train supervisors in proper opening/closing procedures and related paperwork
Prepare and administer schedule according to established labor hours
Work closely with the client to ensure all club standards are met.
Responsible for inventory utilizing Sodexo systems and report on weekly financials for food, payroll, and controllable supplies
Order all food/liquor/and all supplies
Responsible for new hire paperwork including orientation
Serve on the safety committee
Supervise all front and back of the house employees in daily tasks
Skilled in handling customer and employee issues to a positive resolution
Attend district meeting and conference calls keeping current on all new directives and information.
Lead a productive, positive team
Hold staff members accountable, constructive counseling up to termination.
University of Vermont, Waterman Manor and Café Oct.2014/Dec. 2015
Sodexo Campus Services, Supervisor
Responsible for the organization and documentation to be in compliance for annual 3rd party NSF food sanitation and safety audits. Provided support remotely through TeamViewer software
Assisted Unit Manager in the daily operations of the 75 seat waited table style service dining facility as well as a fast casual quick service retail cafe. Responsible for the organization and documentation to be in compliance for annual 3rd party NSF food sanitation and safety audits. Provided support remotely through TeamViewer software
Completed daily food service tasks to support the operations such as salad bar prep, wait staff and assisted with bar set ups and execution. Provided support for high end special event catering.
Completed cash handling duties, conducted orientation for new employees and provided support for the overall unit’s success
Walmart – Williston, Vermont Jan.2014/Oct.2014 Operations Manager
Responsible for all aspects of store operations in a location that does in excess of 68 million dollars a year in sales. Supervised_ departments and_ employees for the entire store. Monitor accounting paperwork daily
Create and administer schedule 3 weeks in advance for 12S people
Monitor employee computer training to make sure it's done on time
Ensure all compliance standards are being met and recorded on time
Resolve customer related issues to the customer’s satisfaction, by email, phone or customer service desk.
Verify department manager orders electronically and Spot check pricing accuracy throughout the store.
Verify on hand changes weekly and monitor store shrink- working with store shrink manager and local police.
Review store surveillance tapes for police records, to verify customer issues as well as in house activity.
Very signage for accuracy and placement.
Hold truck unloaders to company time standards as well as safety
Monitor activities and procedures in offices such as accounting UPC and personnel
Ensure department managers have proper modular sets and counts
Supervise 2pm meeting to discuss where the freight will be placed before truck arrival and follow up during the day
Monitor money gram activities, review logs and check compliance hot line logs
Managed human resources functions including payroll, absenteeism tracking, hiring, and all employee relations accountability
University of Vermont, Brennan’s Pub and Bistro Sept.2010/Jan.2014
Sodexo Campus Services, Food Service Manager 2
Manage over 20 employees in the daily operation of a 130 seat student restaurant/pub on a large University campus. Responsible for a budget
Train supervisors in proper opening/closing procedures and related paperwork
Prepare and administer schedule according to established labor hours
Work closely with sustainability manager to ensure our products are local and organic
launched a new sustainable, local menu each semester
Completed inventory utilizing Sodexo systems and report on weekly financials for food, payroll, and controllable supplies
Maintained key client relationships within the student center
Consult with local vendors on new products to test market and host farmer events
Work with student events planners on event menus and UVM program board to schedule live shows and movie nights on our stage and big screen
Consult with client on catering events as well as catering supervisor
University of Vermont, Brennan's Pub and Bistro Aug.2008/Sept.2010
Sodexo Campus Services, Supervisor 2
Maintain all files for the unit in preparation for food/physical safety audit. Having received green and above for more than 3 years consecutively
Prepare and administer schedule while cutting labor by 55 hours
Responsible for new hire paperwork including orientation
Serve on the safety committee
Supervise all front and back of the house employees in daily tasks
Skilled in handling customer and employee issues to a positive resolution
Responsible for delivering packages within window specified
Williston Central School Williston, Vermont 2005/2008
Supervisor
Trader Dukes Restaurant - South Burlington, Vermont 2004/2008
Bartender
Price Chopper - Shelburne Rd South Burlington Vermont 2003/2005
Food Service
Cactus Pete's Steak House/Saloon 1993/2003
Bar Manager
Education:
Community College of Vermont
O'Brien's College of Cosmetology
Spaulding High School