Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Chicago, IL
Salary:
Open
Posted:
April 27, 2024

Contact this candidate

Resume:

Alexa Jacqueline Ocon

PHONE: 312-***-**** EMAIL: ad5bef@r.postjobfree.com

PERSONAL PROFILE

Experienced and qualified interior decorator, customer service representative / administrator, visual stylist and sales consultant with excellent experience in interior decorating utilizing high-quality furniture and textiles. Strong business leadership and the ability to implement strategies to improve the performance of the business and build effective teams that consistently meet targets and goals.

PERSONAL SKILLS AND COMPETENCIES

• Excellent interpersonal and communication skills

• Strong planning, organizing and time management skills

• Committed to excellence in customer service

• Well-developed software skills including Microsoft Office Suite

• Experienced in consulting and sales promotion of upmarket interior decorating designs and quality furnishings and textiles

LEADERSHIP SKILLS

• Strong and effective leadership skills

• Communicates effectively to management, peers and staff

• Manages people fairly, with respect and authority, uses good people care skills

• Creates and inspires excellent teamwork

EDUCATION

HARRINGTON COLLEGE OF DESIGN CHICAGO, USA

BACHELOR OF INTERIOR DESIGN 2000

THE INTERIOR DESIGN INSTITUTE MELBOURNE, AU

DIPLOMA OF INTERIOR DESIGN 2015

OTHER TRAINING AND CERTIFICATION

• Certificate of Home Staging & Property Styling

• Certificate of Kitchen & Bathroom Design

• Cherie Barber Cosmetic/Structural Renovation Course

• Certificate of Revit for Interior Designers

• Microsoft Office Suite – Word, Powerpoint and Excel (3 Month Training Course)

• Room Planner program proficiency

PROFESSIONAL EMPLOYMENT

MICHELLE CHICAGO GROUP CHICAGO

Property stylist Consultant/Personal ASSISTANT MCGROUP 2018-PRESENT

• Providing professional home consultation services to clients in order to determine their needs to develop detailed interior decorating concepts.

• Assisted clients/sellers with design concepts of color consultation wall and window coverings, furniture, accessories selection, lighting and artwork while collaborating with contractors to ensure design concept was properly executed.

• Staged homes for sale utilizing existing furniture, accessories or rental furniture to showcase occupied and vacant homes in the best way possible.

MARLOWE CHICAGO

SHOWROOM COORDINATOR / VISUAL STYLIST 2004-2022

•Assisted Visual Merchandising Coordinator of window displays and sales floor.

•Received shipments, maintained stock levels, and coordinated inventory on floor to display and organized back stock.

•Visual Merchandising Coordinator of window displays and sales floor.

•Assisted sales manager and sales associates with day-to-day needs in the store.

•Received shipments, maintained stock levels, and coordinated inventory on floor to display and organized back stock.

•Provided translation services between clients and sales associates when required which helped to make clients feel comfortable in the store.

WATERWORKS CHICAGO

SHOWROOM COORDINATOR / VISUAL STYLIST 2019-2020

Waterworks is a national artisanal high-quality residential and commercial furnishings company.

• Responsible for floor planning and merchandising by selecting accessories and furnishings by achieving 100% visual merchandising compliance.

• Collaborated with management on a regular basis to strategize best ways to increase furnishings, accessories, towels, and textiles collection sales goals.

• Assisted showroom representatives’ clients with providing exceptional customer service while attending to the clients’ needs.

• Updated and maintained showroom aesthetics and form styling as directed by new receipts and seasonal changes.

REFEREES

• To be advised on request



Contact this candidate