PN
Phillip Neaves
Professional Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Work History
Rusty Pelican Restaurant - Bartender
Miami, FL
05/2023 - 02/2024
Flanigan's Seafood Bar And Grill - Server/Bartender Pinecrest FL
09/2021 - 05/2023
Frankey's Sports Bar and Adena Grill - Bartender
Hallandale, FL
02/2016 - 02/2020
Served high customer volumes during special events, nights, and weekends.
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Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
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Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
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Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
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Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
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Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
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Served food and beverages promptly with focused attention to customer needs.
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Worked with POS system to place orders, manage bills, and handle complimentary items.
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Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
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Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
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ad5bec@r.postjobfree.com
Homestead, FL 33033
Bold Profile
Skills
My skills in the Food and Beverage
Industry are best described in the
positions I have held in the past 12
years such as Server, Bartender,
Expeditor, and some Management. I
am highly effective at intuitively
anticipating and accommodating
customers, as well as employee's,
needs. I thrive under pressure and go
above and beyond to create
unforgettable guest experiences. I am a
creative problem solver with excellent
interpersonal skills and excited to learn
and utilize anything that allows me to
grow! Always a committed team player
and motivated leader, I am consistent
and reliable on accomplishing goals. To
any company I would bring a
courteous and professional demeanor,
fun innovation and consistent
commitment.
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Education
01/2008
Johnson & Wales University, North
Miami
Associates of Science in Culinary Arts
Upper Deck Sports Bar and Grill - Manager/Bartender 08/2014 - 01/2016
Flanigan's Seafood Bar and Grill - Bartender/Server 02/2012 - 08/2014
Flashback Diner - Server
11/2008 - 02/2012
Working in a fine dining atmosphere at Adena Grill which includes private events, extensive knowledge on pairing wine/liquor with foods, and high levels of communication within FOH, BOH and management
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Working in a sports bar atmosphere at Frankey's which includes interacting with a high volume of guests during sporting events and parties that include multiple impromptu specialty cocktails
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Responsible for inventory duties behind either bar, and within Adena Grill's wine room
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Participate in off property mixology training events and seminars to continue expanding my knowledge
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● Trained new employees.
Quickly promoted to management within 6 months of employment which included hosting large events up to 500 people, helping to expedite in FOH & BOH, and keyholder to opening & closing the restaurant
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● Trained new employees
Served 40-50 person bar while making service bar drinks and picking up cocktails tables when need be
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● Experienced in hookah set up
Skilled in oyster bar shucking and brick oven pizzas, gyros and quesadillas.
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Promoted to bartender within 4 months of employment and became lead bartender
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● While serving, became lead closing server and had a 8-10 table section
● Participated in monthly cleaning with other employees
● Participated in bar meetings with all other Flanigan's locations
● Trained new employees.
● Quickly promoted to Lead Server within 1 month of employment
● Implemented Expediter positions within the company
● Trained new employees, as well as in all franchise restaurants. Certifications
ServSafe Certification Updated