LaKayla Hayes

**** ***** ***

Dallas TX *****

469-***-****

ad5bbr@r.postjobfree.com

Summary

I am effective at working well with others, dependent and I also have good communication and customer service skills. I’m skilled in handling merchandise, stocking, and tagging product. Well versed in warehouse operations, keeping track of inventory, loading, and unloading procedures.

Experience

Mercy Street-(Intern)-June 2020-July 2020 I interned at Mercy Street, I was a Senior in high school, mentoring and managing the Juniors interns in high school. I help facilitate activities that include workshops and speakers, small group discussions, and ongoing exercises for growth and development. Understanding of the mission, vision, and values of Mercy Street.

Chilis-June 2020- November 2020

Hosting, Work with individuals severs to improve performance. Delivered exceptional, friendly, and fast service. Taking food orders in person and over the telephone. Skillfully anticipated and address guest service need. Handling money and credit cards.

City of Dallas (Zoo)-January 2021-June 2021

Taking food orders assisting guest in making menu choices in an informative and helpful fashion. Cleaning my station and managing closing duties, including restocking items and reconciliation of the cash drawer.

IBM-(Intern) (Working from home) June 2021-August2021

Project planning, execution monitoring and resource balancing skills with the ability to support multiples project in a matrix organizational structure. Customer Service talking to clients to get their opinion on selective projects. Resolving problems and making decisions based on the pros, cons, timing, and available resources. Prioritizing multiple tasks on concurrent projects and assignments. Excellent communication and presentation skills.

Nordstrom-(Seasonal) June-2022-July 2022

Analyzed sales figures daily. Maintained a daily log of sales. Organized store merchandise racks by size, style, and color to promote a visually appealing environment. Customer service, communicated clearly with customers in a professional, friendly, and efficient manner. Built and maintain long-lasting client relationship to promote growth with clientele. Transcribed customer orders and collected payment from customers.

L’Oréal-(TEMP) July 2022-September2022

Packing and unwrapping materials and products manually. Stacking and palletize products according to facility specifications. Tagging pallets with correct identification numbers. Organizing materials, placing merchandise on a pallet jack. Prepared shipment according to paperwork. Notifying the supervisors of defective products and damaged packaging. Maintain and update warehouse tasks and documentations and records for submission to Supervisor and Team Lead. Adhere to safety guidelines and company polices.

DHL (Nike Warehouse) October 2022-July 2023

Packing and unpacking new merchandise. Identifying product codes and SKU numbers against invoice manifest. Organizing materials Identify, separate, and label products and containers. Put together shipment according to paperwork. Notifying the supervisors of defective products and damaged packaging. Maintain and update warehouse tasks and documentations and records for submission to Supervisor and Team Lead. Adhere to safety guidelines and company polices.

Chick-fil-A November 2023-Current

Prioritized task systematically such as, food preparation, cooking food, food assembly and operating equipment. Observing all food safety measures and quality control standards. Maintaining a clean, and safe work environment.

Skills:

Communications Skills

Time Management Skills

Customer Service Skills

Teamwork Skills

Organization Skills

Multitasking Skills

Cooking Skills

Packing Skills

Inventory Skills

Hosting Skills

Education:

9th-12th Graduated 2022

James Madison High School

3000 Matin Luther King Blvd

Dallas, Texas 75215

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